zvit

Honorable Member
Joined
Nov 3, 2009
Messages
2,443
Anyone every see this, where in the "safely remove hardware" popup, it doesn't list the drive letters or info, so you can't know which drive to remove?

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As a workaround, I am using a shortcut to the command: "C:\Windows\System32\rundll32.exe shell32.dll,Control_RunDLL hotplug.dll" which brings up the following window:

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but this issue just started recently with a new computer and was wondering if anyone has a fix.

Some facts:
1. Restore is not an option.
2. Uninstalling things are not an option.
3. Yes, computer was restarted.

Thanks!
 


Solution
It seems like you're experiencing an issue with the "Safely Remove Hardware" popup not displaying drive letters or information, making it challenging to determine which drive to remove. This can be quite frustrating, especially when you need to safely eject external devices. Here are a few troubleshooting steps you can try to address this problem:

Troubleshooting Steps:​

  1. Update Device Drivers:
    • Make sure that your system's device drivers are up to date, especially the drivers related to disk drives and USB devices. Outdated drivers can sometimes cause such inconsistencies.
    []Check for Windows Updates:
    • Ensure that your Windows operating system is up to date. Updates often include fixes for...
It seems like you're experiencing an issue with the "Safely Remove Hardware" popup not displaying drive letters or information, making it challenging to determine which drive to remove. This can be quite frustrating, especially when you need to safely eject external devices. Here are a few troubleshooting steps you can try to address this problem:

Troubleshooting Steps:​

  1. Update Device Drivers:
    • Make sure that your system's device drivers are up to date, especially the drivers related to disk drives and USB devices. Outdated drivers can sometimes cause such inconsistencies.
    []Check for Windows Updates:
    • Ensure that your Windows operating system is up to date. Updates often include fixes for various bugs and issues.
    [
    ]Disk Management Check:
    • Open Disk Management to see if the drives are recognized correctly there.
      • Press Windows Key + X and select "Disk Management."
      • Verify if all your drives are listed correctly. If not, there might be a disk recognition issue.
    []Scan for Hardware Changes:
    • You can try rescanning for hardware changes which often helps resolve such issues.
      • Press Windows Key + X and select "Device Manager."
      • Right-click on your computer name and select "Scan for hardware changes."
    [
    ]Clear Device Cache:
    • Clearing the device cache can sometimes resolve communication issues between your system and external devices.
      • Press Windows Key + X, then select "Device Manager."
      • Expand "Universal Serial Bus controllers," right-click on each USB Root Hub, and choose "Uninstall device." Restart your computer for the changes to take effect.
    []System File Checker (SFC) Scan:
    • Running an SFC scan can help to repair corrupted system files.
      • Open Command Prompt as an administrator and run the command sfc /scannow.
    [
    ]Check for Recent System Changes:
    • Reflect on any recent system changes, updates, or installations that might have triggered this issue, and consider rolling back those changes if possible.

      Command Line Workaround:​

      If you still need to safely eject your devices, continue using the command shortcut you mentioned:
      Code:
      C:\Windows\System32\rundll32.exe shell32.dll,Control_RunDLL hotplug.dll
      This workaround can be helpful until a permanent fix is found for the issue. Give these steps a try and see if any of them help resolve the problem you're facing with the "Safely Remove Hardware" popup. If the issue persists, further investigation may be needed to identify the root cause.
 


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