Screen Freezes and BSOD regally, can't get any work done, please help!

ODay

New Member
#1
Hi, this goes out to anybody who can help me. I have been getting a BSOD and regular screen freezes for a while now and they are becoming more and more frequent and I can't get to the bottom of what is causing it. I am not an expert with computer but need it for my work as an architectural technologist.
I have attached all relevant files such as:
CPUID screen shots
Minidump folder
HTML report
and the problem signature that comes up when restarting the computer.

Kind regards.

Owen
 


Attachments

Saltgrass

Excellent Member
Microsoft Community Contributor
#2
It appears the Wininit.exe process (system critical) was terminated and the system crashed.

The termination seems to have been due to an I/O error which caused some data to not be placed in memory where it needed to be.

I do not see any outdated drivers on your system, but others might find some problems.

So I will just hazard a guess that it is due possibly to a memory problem, or since you have an SSD, maybe related to that. I don't know what to look for in the CPU-Z attachments, so you will need to wait until someone does.

I would suggest you need to run a memory test, and there are descriptions of how to do that on site. As far as the SSD, maybe running a chkdsk, but I have never used one of SSD Drives.

Going farther, does these Blue Screens happen at any particular point, like only during a cold boot, or resuming from sleep or hibernation? Anything else that make you think it could be related to the freezing/crashes?

Hopefully someone with more suggestions will come along soon. If you need help, don't hesitate to post back.
 


ODay

New Member
#3
It tends to happen at random times when either idle or doing work. It does sometimes crash when doing a cold boot. I have done a ram check and no errors where found, will run it overnight to make sure. If it is the ram it could be why its failing as I put my TMP files mounted on a ramdisk to speed up usage and keep the read/write cycles down on my SSD.
 


Elmer

Extraordinary Member
#4
Further to the answer by Saltgrass,

As a Priority:

sptd.sys Sun Feb 27 19:29:52 2011 The sptd.sys driver is notorious for causing BSOD's with Windows 7. It's a driver used and installed along with Daemon Tools and Alcohol 120 which you'll also have to uninstall.
Then use the correct (32bit or 64bit) download from Duplex Secure - Downloads to uninstall the SPTD.SYS driver.
Make sure to select the uninstall button! DO NOT SELECT INSTALL!!


Drivers with Updates:

Rt64win7.sys Fri Jun 10 07:33:15 2011 Realtek PCIe GBE Family Controller v7.049 If you're unsure about manually installing drivers then choose the Win7 and WinServer 2008 R2 Auto Installation Program (SID:1477671) option to download.

RTKVHD64.sys Tue Nov 23 10:14:08 2010 Realtek HD Audio R2.67

rtl8192se.sys Fri Apr 09 06:01:07 2010 Realtek Wireless LAN 802.11n PCI-E NIC NT Driver

RtNdPt60.sys Mon Jul 20 03:27:32 2009 Netgear GA511 Driver file (Realtek chipset)
 


ODay

New Member
#5
Thank you very much for your knowledgeable expertise.
 


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