Screen going black at "Loading Windows" screen

Discussion in 'Windows 7 Help and Support' started by snarils, Feb 13, 2010.

  1. snarils

    snarils New Member

    Feb 11, 2010
    Likes Received:
    I've been fighting this problem now for days.

    When booting my computer, I get to the loading windows splash screen. Then the screen goes black.. even though I can hear the sounds it makes at the login screen.

    I first thought this was some issue of windows having my monitor listed as the #2 monitor, but I've messed about with every option I can find and no change. it was at one point, showing my bios in one port on the videocard, but then I would have to plug it into the second slot to actually see the desktop. I get the feeling that my Nvidia 8800GT may be going bad.

    I was playing Aion earlier, and it kept freezing, then the trees and things would dissapear and the scenery would continue to come in and go out, at times appearing white. Finally, logged out.

    Motherboard: Asus P7P55D


    System Information
    Time of this report: 2/13/2010, 20:27:36
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
    BIOS: BIOS Date: 07/28/09 13:50:19 Ver: 08.00.15
    Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz (8 CPUs), ~2.8GHz
    Memory: 4096MB RAM
    Available OS Memory: 4088MB RAM
    Page File: 1254MB used, 6917MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode
    DxDiag Notes
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.
    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)
    Display Devices
    Card name: NVIDIA GeForce 8800 GT (Microsoft Corporation - WDDM v1.1)
    Manufacturer: NVIDIA
    Chip type: GeForce 8800 GT
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_C8023842&REV_A2
    Display Memory: 2285 MB
    Dedicated Memory: 497 MB
    Shared Memory: 1787 MB
    Current Mode: 1680 x 1050 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: SyncMaster
    Monitor Id: SAM027F
    Native Mode: 1680 x 1050(p) (59.883Hz)
    Output Type: DVI
    Monitor Name: Generic Non-PnP Monitor
    Monitor Model: unknown
    Monitor Id:
    Native Mode: unknown
    Output Type: HD15
    Driver Name: nvd3dumx.dll,nvd3dum,nvwgf2umx.dll, nvwgf2um
    Driver File Version: 8.15.0011.8593 (English)
    Driver Version:
    DDI Version: 10
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 7/13/2009 19:41:53, 9443840 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71E3E-4551-11CF-637A-09E802C2C535}
    Vendor ID: 0x10DE
    Device ID: 0x0611
    SubSys ID: 0xC8023842
    Revision ID: 0x00A2
    Driver Strong Name: nv_lh.inf:NVIDIA.Mfg.NTamd64...1:nv_G9x:\ven_10de&dev_0611
    Rank Of Driver: 00EC2001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

    Motherboard and CPU are brand new. Gpx card is about 3 years old

    Any advise would be appreciated. IF I cant figure it out, ill be going to buy a Nvidia GTX 260 core 216 card tomorrow.
  2. snarils

    snarils New Member

    Feb 11, 2010
    Likes Received:
    Ok, if I plug monitor into video card on the left, when I start the computer I can see the bios and it goes the the windows loading, then goes black. Then if I switch and plug it in on the right, it comes up.

    I do not have two monitors plugged, and as far as I can tell, I dont have any options set to where it would think that either. But, if I go into the resolution settings, it does show a 1 & 2 screen option.. shouldnt it only show one and no others detected??

    Attached Files:

  3. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Oct 16, 2009
    Likes Received:
    Have you tried getting a driver from Nvidia? I have had problems with the Windows update for Video drivers.
  4. snarils

    snarils New Member

    Feb 11, 2010
    Likes Received:
    Yeah, I uninstalled the driver, then installed a new driver from Nvidias site. seems that some of the issue is cleared up, but still cant seem to get it to realize i only have one monitor.

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