Shutdown problem

kmm

New Member
#1
Every time I open my computer, it states that it has recovered from improper shutdown even though I know I shut down properly. upon restarting, this is the error that Windows reports to have occurred:

Problem Signature:
Problem Event Name : BlueScreen
OS Version : 6.1.7600.2.0.0.256.48
Locale Id : 13321

Additional Information About the Problem:
BC Code : 1000007e
BCP 1 : C0000005
BCP 2 : 88456018
BCP 3 : 8A71BB9C
BCP 4 : 8A71B780
OS Version : 6_1_7600
Service Pack : 0_0
Product : 256_1

Files that help describe the problem:
C:\Windows\Minidump\033010-15397-01.dmp
c:\Users\OSGLAWYER_2\AppData\Local\Temp\WER-30248-0.sysdata.xml

What does the above mean? What do i have to do?

Thanks!
 


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