I value this website for assistance with my myriad problems with Windows 7 operating System. However, I frequently find that my login name (also called "user name') and password are rejected. Sometimes, I can enter this information before my 5 attempts have expired. Sometimes, not. I have no idea why I am experiencing this problem. I am certain registering under a different name will make matters worse. I know I am entering the correct information each time. Does anyone else encounter this problem? I fear losing this valuable source of information. Please help!!