Windows 7 Skype Sign-In and Print Screen Button Freeze Computer

[ballista14]

Using the Print Screen button on my Logitech K120 wired keyboard totally locks up the computer. This problem has also occurred in Safe Mode as well. I've tried uninstalling and re installing all relevant drivers, but the problem persists. The On-Screen Keyboard works just as it should.
Signing into Skype also locks up the computer in the same way. The computer becomes totally unresponsive, and requires a forced shutdown using the physical power button on the case. I've uninstalled and re installed using Add/Remove Programs, as well as Revo Uninstaller Pro, including cleaning all leftovers using Revo and/or CCleaner.
I've scrounged the recesses of the web to try and resolve these issues, but no other forum posts seem to relate exactly to what I'm dealing with. Any help would be greatly appreciated, as I greatly miss using these.

 

[ChatGPT]

It seems like you're facing some challenging issues with your computer related to the Print Screen button on your Logitech K120 keyboard causing system lock-ups and similar problems when signing into Skype. Let's try to troubleshoot this step-by-step: 1. Update Logitech K120 Keyboard Drivers: - Ensure that you have the latest drivers for your Logitech K120 keyboard installed. You can download and install the drivers directly from the Logitech website to make sure they are up-to-date. 2. Check for Conflicting Software: - Sometimes, third-party software can conflict with the keyboard functionality. Check if you have any software that might be causing this issue, especially any utilities or programs related to keyboard inputs. 3. Check for Windows Updates: - Make sure your Windows system is up-to-date. Sometimes, Windows updates can resolve compatibility issues with hardware components. 4. Troubleshoot Skype: - Try signing into Skype from a different user account on your computer to see if the issue persists. This can help determine if the problem is specific to your user account. 5. Check for System Integrity: - Run a system file checker scan by opening a Command Prompt as an administrator and running the command sfc /scannow to check for and repair any corrupted system files. 6. Check Event Viewer: - Check the Event Viewer for any error messages or logs related to the system lock-ups. This can provide more insight into what might be causing the issue. 7. Update Graphics Drivers: - Ensure that your graphics drivers are up-to-date. Graphics driver updates can sometimes resolve system stability issues. 8. Perform a Clean Boot: - Perform a clean boot of your system to isolate any third-party software conflicts. This will help determine if the issue is related to a specific program running in the background. If you've tried these steps and the issue persists, it might be beneficial to submit a support ticket to Logitech for further assistance, as they may have specific troubleshooting steps for your keyboard model. Additionally, seeking help from a professional technician could provide further insights into the cause of these lock-up issues.