Skype users having problems signing in.

kemical

Windows Forum Admin
Staff member
Premium Supporter
#1
This was posted by skype earlier:
Earlier today, a corruption occured in a small percentage of users' systems that resulted in some of our community not being able to sign in to Skype.  We issued some instructions which would allow you to get back online, but understand that they're fairly technical, and have been working hard to produce a version of Skype for Windows which fixes this problem automatically.If you're using Skype for Windows, and have experienced problems logging in, please update Skype to the latest version now.We plan to release an update to Skype for Mac tomorrow. Please subscribe to Heartbeat using the links on the right, or follow us on Twitter or Facebook to be notified of updates.Linux users should follow the instructions for a manual update.If you're using Skype on your mobile, TV or other device, you should not have been affected by this problem, and should continue to be able to sign in as normal.We're sorry for any disruption to your calls and chats today.
 


reghakr

Essential Member
#2


The Skype forums are a hive of panic and abuzz with accusations that either the company is bundling crapware with its VoIP app or has a serious security problem. Users are reporting that a strange, new, and difficult to uninstall program is finding its way on to their PCs called EasyBits GO. EasyBits is the company that has powered Skype's games channel since 2006, but at least until now its wares have not been standalone software. One moderator has declared EasyBits Go is not part of Skype and suggested customers immediately run a malware scan, but mods are volunteers and not official representatives of the company, so we're taking it with a grain of salt. Another (later) post from a forum admin simply states that Skype is looking into the issue and will release an official statement, though we have no idea when that might actually happen and we're awaiting reply to our own request for comment.

It appears that a rep from EasyBits Media has taken to the forums to quell some of the outrage, but to no avail. Posts from the team are painfully vague, saying that it was part of an update to the gaming platform and apologizing for the misunderstanding, before linking directly to an .exe that it claims will remove the offending software. To say that forum users are wary of the executable would be an understatement (most responses have involved torrents of profanity). Reports are that the suspicious app is installing itself without any approval from users, but we can't confirm this since any attempts to install in our lab of doom resulted only in errors while downloading. For now, we'll just have to wait for word from Skype, and the company better move quick -- the pain of the recent outage is still fresh in many customers' minds.

Update: Skype has officially confirmed that EasyBits GO was erroneously added to its installer, and says that the buggy update has been disabled for now. Strangely, the official blog suggests that disabling the software is a temporary measure, and that it might reappear soon, as Skype will "work with them to correct the problems and user experience" that led to user qualms.

[Thanks to everyone who sent this in] Skype Forums (1), (2), , Skype

Source: Skype taken to task by angry users over claimed crapware payload (update: disabled for now) -- Engadget
 


#3
Actually, my friend had a simillar problem. He updated skype to its newer version and when he logged in he just couldn't send ANY message. He would be able to see people online and everything, but couldnt send or receive any message so what we did to fix it was:
1. He deleted skype folder and completely unnistaled and cleanned registry with ccleaner
2. I put my full skype folder on a ISO (Since you cant put into a .rar, its protected) using magiciso and sent to him
3. He emulated the iso and created a new folder, then it worked again.
 


#4
yes of course i face this problem some days later i install new version skype and my problemis solved
 


#5
Guess it's not right across the board; myself, I have encountered no issues @ all. Nor w/ anyone w/ whom I communicate via Skype. Pheeew (sigh of relief) And this includes after updaing to any 'latest version' of Skype.

Drew
 


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