Slow menus, Windows Explorer freezing


New Member
If anybody can give me some advice on this, it would be greatly appreciated.

I’m running Windows 7 on my laptop. For the last week, I have experienced the following problems:
- Right-click on files, menus, etc is delayed about 15sec
- Firefox will freeze any time I click on something (same with IE)
- Computer will freeze when opening any program and most won’t load, like iTunes)
- Folders on desktop will disappear randomly, and reappear a few seconds later
- Entire screen will turn white, including Windows menu bar

When I turned my computer on one time, it began something I believe is a CHKDSK, but this did not seem to do anything. Again, the computer did this by itself upon startup, I did not do this manually.

*** I also cannot get my laptop to recognize an external HDD…If someone could tell me how to do this (in safe mode, or something) I could just save the files I need and restore the computer)

Thanks anyone who can help


Essential Member
Hello, and welcome to the Windows 7 Forums :)

Have you tried Defragmenting? First run Disk Cleanup, followed by the Disk Defragmenter.
Have you recently made any hardware change to your PC? What about software?

This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.