1. itsokme

    itsokme Member

    Joined:
    Dec 10, 2014
    Messages:
    8
    Likes Received:
    0
    the screen comes up most usualy when trying to play a game or video. I didnt include the dump file as it is showing locked and needs permission i amd the owner nd admin i dont know how to get it here
     
  2. Trouble

    Trouble Noob Whisperer

    Joined:
    Nov 30, 2009
    Messages:
    13,845
    Likes Received:
    833
    Hello and welcome to the forums.
    First make sure your machine is configured properly to facilitate the collection of .dmp files.
    Then……Please read the first post in this sticky thread here How to ask for help with a BSOD problem
    Do your best to accumulate the data required.
    Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
    Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
     
  3. itsokme

    itsokme Member

    Joined:
    Dec 10, 2014
    Messages:
    8
    Likes Received:
    0
    here is the W7F zip file
     

    Attached Files:

  4. itsokme

    itsokme Member

    Joined:
    Dec 10, 2014
    Messages:
    8
    Likes Received:
    0
    RAMMon v1.0 Build: 1014 built with SysInfo v1.0 Build: 1087
    PassMark (R) Software - www.passmark.com

    Memory Summary For SMELLYCAT-NOTU
    Number of Memory Devices: 2 Total Physical Memory: 3834 MB (4096 MB)
    Total Available Physical Memory: 2047 MB
    Memory Load: 46%


    Item Slot #1 Slot #2
    Ram Type DDR3 DDR3
    Maximum Clock Speed (MHz) 667 (JEDEC) 667 (JEDEC)
    Maximum Transfer Speed (MHz) DDR3-1333 DDR3-1333
    Maximum Bandwidth (MB/s) PC3-10600 PC3-10600
    Memory Capacity (MB) 2048 2048
    Jedec Manufacture Name Nanya Technology Nanya Technology
    Search Amazon.com Search! Search!
    SPD Revision 1.0 1.0
    Registered No No
    ECC No No
    DIMM Slot # 1 2
    Manufactured Week 36 of Year 2010 Week 36 of Year 2010
    Module Part # NT2GC64B88B0NS-CG NT2GC64B88B0NS-CG
    Module Revision 0x0 0x0
    Module Serial # 0x93360314 0x10390314
    Module Manufacturing Location 21 21
    # of Row Addressing Bits 15 15
    # of Column Addressing Bits 10 10
    # of Banks 8 8
    # of Ranks 1 1
    Device Width in Bits 8 8
    Bus Width in Bits 64 64
    Module Voltage 1.5V 1.5V
    CAS Latencies Supported 6 7 8 9 6 7 8 9
    Timings @ Max Frequency (JEDEC) 9-9-9-24 9-9-9-24
    Maximum frequency (MHz) 667 667
    Maximum Transfer Speed (MHz) DDR3-1333 DDR3-1333
    Maximum Bandwidth (MB/s) PC3-10600 PC3-10600
    Minimum Clock Cycle Time, tCK (ns) 1.500 1.500
    Minimum CAS Latency Time, tAA (ns) 13.125 13.125
    Minimum RAS to CAS Delay, tRCD (ns) 13.125 13.125
    Minimum Row Precharge Time, tRP (ns) 13.125 13.125
    Minimum Active to Precharge Time, tRAS (ns) 36.000 36.000
    Minimum Row Active to Row Active Delay, tRRD (ns) 6.000 6.000
    Minimum Auto-Refresh to Active/Auto-Refresh Time, tRC (ns) 49.125 49.125
    Minimum Auto-Refresh to Active/Auto-Refresh Command Period, tRFC (ns) 160.000 160.000
    DDR3 Specific SPD Attributes
    Write Recovery Time, tWR (ns) 15.000 15.000
    Internal Write to Read Command Delay, tWTR (ns) 7.500 7.500
    Internal Read to Precharge Command Delay, tRTP (ns) 7.500 7.500
    Minimum Four Activate Window Delay, tFAW (ns) 30.000 30.000
    RZQ / 6 Supported Yes Yes
    RZQ / 7 Supported Yes Yes
    DLL-Off Mode Supported Yes Yes
    Maximum Operating Temperature Range (C) 0-95 0-95
    Refresh Rate at Extended Operating Temperature Range 2X 2X
    Auto-self Refresh Supported Yes Yes
    On-die Thermal Sensor Readout Supported No No
    Partial Array Self Refresh Supported No No
    Thermal Sensor Present No No
    Non-standard SDRAM Type Standard Monolithic Standard Monolithic
    Module Type SO-DIMM SO-DIMM
    Module Height (mm) 30 30
    Module Thickness (front), (mm) 2 2
    Module Thickness (back), (mm) 2 2
    Module Width (mm) 67.6 67.6
    Reference Raw Card Used Raw Card B Rev. 2 Raw Card B Rev. 2
    DRAM Manufacture Nanya Technology Nanya Technology
     
  5. itsokme

    itsokme Member

    Joined:
    Dec 10, 2014
    Messages:
    8
    Likes Received:
    0
    cpu-z screenshots
     

    Attached Files:

  6. Trouble

    Trouble Noob Whisperer

    Joined:
    Nov 30, 2009
    Messages:
    13,845
    Likes Received:
    833
    I was kinda hoping that kemical (our resident blue screen guy) might be available to help. In his absence I will attempt to start with some tips.
    First.... this looks like a relatively new installation of Windows 7 and as a consequence is missing some updates not the least of which is Service Pack 1. I suggest that you first attempt to catch up on your windows updates.
    Second.... I suggest that you go here http://esupport.sony.com/US/p/model-home.pl?mdl=VPCEE3WFX&template_id=1&region_id=1&tab=download#/downloadTab
    Confirm that, that is your exact Model Name and Number for your Vaio Laptop and then download the most recent drivers available. Paying particular attention to any BIOS update as well as the driver for your AMD SATA Controller Driver under "System Components". Double check device manager for problem devices and attempt to fix them using that link for drivers.
    And third.... You apparently have Symantec / Norton installed on this system. My suggestion would be to remove it, first by using the Programs and Features Applet in the Control panel and then follow that up by running the vendor specific proprietary removal tool found here https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
    AND
    Then replace it by installing MSE found here http://www.microsoft.com/en-us/download/details.aspx?id=5201
     
    itsokme likes this.
  7. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,797
    Likes Received:
    1,563
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {15d0, 9, 0, fffff88000c0266a}
    
    *** WARNING: Unable to verify timestamp for amd_sata.sys
    *** ERROR: Module load completed but symbols could not be loaded for amd_sata.sys
    Probably caused by : amd_sata.sys ( amd_sata+266a )
    
    Followup: MachineOwner
    
    Hi,
    just to confirm Troubles post your bsod was caused by AMD Storage drivers. The support page for your system does carry slightly later drivers and as above can be found here:
    http://esupport.sony.com/US/p/model-home.pl?mdl=VPCEE3WFX&template_id=1&region_id=1&tab=download#/downloadTab
    You'll find the SATA driver in the System Component section.

    You also need to update to Service pack 1 which can be found here:
    http://www.microsoft.com/en-gb/download/details.aspx?id=5842
    This is in the form of an iso meaning you need to burn it to disk.

    If SP1 won't install you may need to run the update readiness tool:
    http://www.microsoft.com/en-gb/download/details.aspx?id=3132

    You will still need to run Windows update after installing the above.

    That's pretty much it really just follow Troubles suggestions and see how you go.. Oh and don't forget about Norton, it really is a horrible bit of software. Back in the day it was the business but sadly not anymore.
     
    itsokme and Trouble like this.
  8. itsokme

    itsokme Member

    Joined:
    Dec 10, 2014
    Messages:
    8
    Likes Received:
    0
    Well i figured i would update all the other stuff as well so i updated the bios that was along with all the others and now my screen is complete black when i turn the computer on
     
  9. itsokme

    itsokme Member

    Joined:
    Dec 10, 2014
    Messages:
    8
    Likes Received:
    0
    Update: now it goes to the vaio screen and just sits there frozen
     
  10. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,797
    Likes Received:
    1,563
  11. itsokme

    itsokme Member

    Joined:
    Dec 10, 2014
    Messages:
    8
    Likes Received:
    0
    It seems i was trying these options earlier before reading the link u just posted and i didnt make sure of the model before downloading which was stupid on my part lol i just followed the link u had posted and after install it said it was goin to shutdown im guessing to make changes take affect and after removing battery and black screens at one point it did come on and showed a menu for repair and to start normal in 30 seconds and froze that way
     
  12. itsokme

    itsokme Member

    Joined:
    Dec 10, 2014
    Messages:
    8
    Likes Received:
    0
    Unfortunatly from what im seeing on post and forums now if i downloaded the wrong bios it could have overheated and now need a reflow done o.0
     
  13. Trouble

    Trouble Noob Whisperer

    Joined:
    Nov 30, 2009
    Messages:
    13,845
    Likes Received:
    833
    According to this
    System Manufacturer Sony Corporation
    System Model VPCEE3WFX
    From your system information file included in your upload
    AND
    According to this
    BiosVendor = Insyde Corp.
    BiosVersion = R0190Z5
    BiosReleaseDate = 08/13/2010
    SystemManufacturer = Sony Corporation
    SystemProductName = VPCEE3WFX
    SystemFamily = VAIO
    From the dump file that you uploaded
    The link that was provided above should have been the correct BIOS Upgrade http://esupport.sony.com/US/p/model-home.pl?mdl=VPCEE3WFX&template_id=1&region_id=1&tab=download#/downloadTab
    I did mention in my initial post above
    We only have what you have provided to work from. You have the computer right in front of you, it's important that we all double check the information we have available.
    Bottom line is unless there is something unique (information we do not have) about your particular Vaio, I don't suspect that the BIOS update is at fault unless of course something catastrophic happened during the flashing process.
     
    itsokme likes this.

Share This Page

Loading...