Some help with a periodinc BSOD, please.

#1
Hi all,
I'm having a periodic BSOD that has yet to be resolved. any input would be greatly appreciated. I think that I've attached all that is needed.
Thanks,
Neb
 


Attachments

GeneralHiningII

Honorable Member
#2
Also give us:
What you were doing during the BSOD
Any major changes to your system a week prior to the first BSOD (and what you were doing every time after that)
 


#3
Hi GeneralHiningII,
Sometimes doing nothing, but usually have a number of Adobe CS5.5 apps open in the process of rendering images. No changes...so as not to upload too much data, I deleted about fifty more dumps before collecting.
Thanks
 


GeneralHiningII

Honorable Member
#4
Photoshop is known for being heavy on the CPU -

Try running Prime 95: Free Software - GIMPS overnight and checking for any errors.
While we're at it, why not put in the rest of the stress tests:
Memtest86+ --- Run overnight
Furmark --- 15min Burn Test, compare your score

Sadly I don't have my BSoD analyzer installed on this laptop so I'm unable to do any "analyzing" - apologies.

Apparently you have no updates installed - check Windows Update and download all available updates.

A few problems point to Photoshop.
Others to either splwow64.exe or svchost.exe

Splwow64.exe:
Thunking Spooler APIS
Print Driver Host
Try uninstalling your Printer from your computer.

Svchost.exe:
Process used to keep specific services connected to the internet
 


usasma

Fantastic Member
Microsoft Community Contributor
#5
Since the General doesn't have his BSOD analyzer installed, I'm popping in to offer an abbreviated analysis. Please don't let this detract from what the General is trying to help you with.

These 2 drivers are likely causing problems. Please uninstall the Aladdin program to see if that fixes it:
hardlock.sys Thu Nov 30 12:12:07 2006 (456F10E7)
Hardlock Device Driver by Aladdin Knowledge Systems
http://www.carrona.org/drivers/driver.php?id=hardlock.sys

aksdf.sys Wed Dec 13 12:09:32 2006 (458033CC)
Data Filter Driver by Aladdin Knowledge Systems
http://www.carrona.org/drivers/driver.php?id=aksdf.sys

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Wed Oct  3 01:14:42.484 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100312-130588-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]1 days 15:59:54.174[/B]
Probably caused by :[B]memory_corruption ( nt!MiDeletePfnList+1bd )[/B]
BugCheck [B]A, {fffffa99e4454800, 2, 1, fffff80002c5c70d}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: fffffa99e4454800, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002c5c70d, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]WmiPrvSE.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0xA_nt!MiDeletePfnList+1bd[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: [B]2926[/B]
  BIOS Version                  2.0.3
  BIOS Release Date             03/15/2010
  Manufacturer                  Dell Inc.
  Product Name                  Precision T1500
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Oct  1 09:12:58.377 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100112-13338-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]2 days 23:49:13.358[/B]
Probably caused by :[B]memory_corruption ( nt!MiRelinkStandbyPage+c6 )[/B]
BugCheck [B]1A, {8884, fffffa8000a2eca0, fffffa8000a2ee50, 501}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000008884, The subtype of the bugcheck.
Arg2: fffffa8000a2eca0
Arg3: fffffa8000a2ee50
Arg4: 0000000000000501
BUGCHECK_STR:  0x1a_8884
PROCESS_NAME: [B]svchost.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1a_8884_nt!MiRelinkStandbyPage+c6[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: [B]2926[/B]
  BIOS Version                  2.0.3
  BIOS Release Date             03/15/2010
  Manufacturer                  Dell Inc.
  Product Name                  Precision T1500
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Wed Oct  3 01:14:42.484 2012 (UTC - 5:00)**************************
[COLOR=RED][B]hardlock.sys                Thu Nov 30 12:12:07 2006 (456F10E7)[/B][/COLOR]
[COLOR=RED][B]aksdf.sys                   Wed Dec 13 12:09:32 2006 (458033CC)[/B][/COLOR]
[COLOR=RED][B]PxHlpa64.sys                Tue Jun 23 19:16:35 2009 (4A416253)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
k57nd60a.sys                Thu Aug  6 07:44:32 2009 (4A7AC220)
RTKVHD64.sys                Tue Aug 18 05:29:10 2009 (4A8A7466)
HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
prepdrv.sys                 Fri Sep 18 04:15:16 2009 (4AB34194)
iaStor.sys                  Wed Mar  3 21:51:31 2010 (4B8F2033)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
MpFilter.sys                Wed Apr  6 16:07:29 2011 (4D9CC801)
atikmpag.sys                Fri Mar  9 12:51:12 2012 (4F5A4310)
atikmdag.sys                Fri Mar  9 13:30:41 2012 (4F5A4C51)
[/font]
http://www.carrona.org/drivers/driver.php?id=hardlock.sys
http://www.carrona.org/drivers/driver.php?id=aksdf.sys
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
prepdrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
 


#6
Thanks John,
The Aladdin hardlock driver supports a software license key hosted in a USB flash drive. If the General is correct about windows updates, there is likely a driver patch available. If we are fully patched (which should be the case), then I'll see if the Aladdin key is still being used. When I get back in tomorrow, I'll check to see and then post back what i do.
Thanks,
Neb
 


#7
Hi General,
I'd be surprised if windows wasn't up to date, but in conjunction with what usama says below I can see how that may be an issue. The Aladdin key driver is regularly updated via Windows update (under "Hardware"). Once I'm back in tomorrow, I'll check a few things and post back.
Thanks,
Neb
 


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