Sometimes disconnecting from internet.

#1
Hello
i have some issues with my wireless internet on my laptop
when i play an online game, sometimes the internet disconnects
I use a D-link router.

I have tried to uncheck IPv6, and uncheck the 'Allow computer to turn off this device to save power'. I have an Intel R WiFi Link 5100 AGN and it is up to date

There is a copy of my ipconfig :
maybe there is something wrong with it?

C:\Users\Admin>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Admin-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
Physical Address. . . . . . . . . : 00-1E-65-61-AC-0A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.0.173(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, January 03, 2012 12:25:02 PM
Lease Expires . . . . . . . . . . : Tuesday, January 10, 2012 9:12:24 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E
Gigabit Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 90-E6-BA-1D-80-64
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:8ab:33b7:e7cf:c6e4(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::8ab:33b7:e7cf:c6e4(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{1DDEAEB2-F0A4-47A1-947C-CA38AA1CE8C2}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{34677D58-7953-4ECF-9328-E7CF408E477C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes



I am also wondering, if it is possible that high ping can cause wireless internet to disconnect
(sometimes my ping in the game becomes really high)

and maybe it can be caused by a lot of people on the same network (my brother, and me and my parents).

I really want this issue to be solved
thanks !
 


Last edited:
#2
Hello
i have some issues with my wireless internet on my laptop
when i play an online game, sometimes the internet disconnects
I use a D-link router.

I have tried to uncheck IPv6, and uncheck the 'Allow computer to turn off this device to save power'. I have an Intel R WiFi Link 5100 AGN and it is up to date


I am also wondering, if it is possible that high ping can cause wireless internet to disconnect
(sometimes my ping in the game becomes really high)
You have the causality backwards - issues with connectivity can cause the ping to become really high (a brief spike in ping times can indicate a disconnection that was short enough that the game recovered.

and maybe it can be caused by a lot of people on the same network (my brother, and me and my parents).
Could be, but i'd expect that to just cause lag, not DC's - though Bittorrent is very good at causing routers to behave badly. I've seen one computer running bittorrent tear down a home network (to the point that we were calling the ISP complaining that we hadn't had a connection for days. Turned off the bittorrenting computer that nobody was looking at - and instantly the internet connection worked again). If anyone's running a bittorrent client, get them to turn it off, and see if the problem persists.

I really want this issue to be solved
thanks !
I think the core of the issue, though, is that you're trying to do online gaming with wireless. It's very common for wireless connections to suffer frequent, brief, interruptions due to environmental factors - which go unnoticed in normal webbrowsing, but are fatal in online games. One person reported that it went out when the street sweeper drove by!

One of the most useful debugging steps you should take is to determine whether the problem is related to the wireless, or to some other factor - connect your computer to the router via a wired connection, and see if you still have the same problem.
 


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