Sporatic Unexpected Shutdowns


Hello and welcome.

1) Update your Intel storage driver to the newest from Intel's site:

0: kd> lmvm iastor
start             end                 module name
fffff880`0107b000 fffff880`01285000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Wed Mar 03 21:51:31 2010 (4B8F2033)
    CheckSum:         0008BE3A
    ImageSize:        0020A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
2) Update this wireless driver Intel's site:

netw5v64 netw5v64.sys Thu Mar 26 12:21:24 2009

3) Update video card driver from laptop manufacturer's site:

atipmdag atipmdag.sys Fri Jan 22 08:46:46 2010

4) Update your Ricoh card reader drivers from laptop manufacturer's site:

rixdpe64 rixdpe64.sys Sat Jul 04 06:27:00 2009

5) Update Synaptics touchpad driver from Synaptics' site:

SynTP SynTP.sys Thu Aug 27 22:00:37 2009

6) If issues persist, uninstall VirtualBox AND PCTools, then follow what my signature says. Actually, you should follow it regardless.
Last edited:


New Member
Alright, Memory and SPD images as requested and I upgraded all the drivers mentioned that had available updates (Rioch and the ATI Card didn't) Dell is pretty bad at posting recent updates...

Anyways I can't seem to find a free Firewall or Antivirus for Win7, Zonealarm, AVG and hopefully not PC Tools all cause BSODs so far. Any suggestions? Thanks a lot