Startup Repair Problem Signature

Discussion in 'Windows 7 Help and Support' started by Jacob Clegg, Mar 4, 2013.

  1. Jacob Clegg

    Jacob Clegg New Member

    Mar 4, 2013
    Likes Received:
    OK, so I get the Start Windows normally or Repair screen, then I get the insert disk and restart, then choose your language settings. Then it tries to repair my computer, then it says no problem found or something like that. Then I get the details

    Problem Event Name : StartupRepairOffline
    Problem Signature 1 : 6.1.7600.16385
    PS 2: 6.1.7600.16385
    PS 3: Unknown
    PS 4: 21200055
    PS 5: ExternalMedia
    PS 6: 6
    PS 7: NoRootCause
    OS Version : 6.1.7600.
    Locale ID: 1033
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Oct 16, 2009
    Likes Received:
    Your description is a little short for us to understand what is happening. Sometimes telling the whole story helps put the events in perspective.

    Your system was running fine until _______ ?

    If you select repair does it go into the Windows Repair Environment, or do you have to boot to the Install DVD?

    I have not seen such a message before, but it appears you are running without SP1, so is this a new install?

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