Strange Behaviour in Devices and Drivers Window

Discussion in 'Windows 7 Help and Support' started by snag, Mar 21, 2010.

  1. snag

    snag Honorable Member

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    One of my printer was showing up twice in the dialogues for my Laser printer. I wasn't able tofind the printer but noticed a device in the upper half of the window that I didn't recognize. It displayed the phantom printer name but also showed some System information for my PC. I believe this device should not be showing in the upper half of this window. I am leary about deleting this item.

    Any suggestions?

    I am running a Dell 9100 Studio XPS and Win 7 64 bit.
     
  2. cybercore

    cybercore New Member

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    If you install drivers for that device, it wont hurt you. If you delete, it may show again later.
     
  3. reghakr

    reghakr Excellent Member

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    If one printer shows up as Copy2, make sure what printer you're actually using (by going to File > Print and check the name of the printer) and delete the other one.
     
  4. snag

    snag Honorable Member

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    I deleted all references to the double printer and reinstalled the printer drivers. I now have one printer and I am sure I will be able to get the sharing working as well. I appreciate the responses, and will be a regular on this forum, hopefully not always questions.
     
  5. reghakr

    reghakr Excellent Member

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    Great,

    Good luck.
     

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