Switch User - mouse and keyboard freezes

Discussion in 'Windows 7 Help and Support' started by dave 01, Oct 25, 2012.

  1. dave 01

    dave 01 New Member

    Nov 5, 2009
    Likes Received:
    I have recently created a second user on my Windows 7 computer.
    Now when I log into one user, then select switch user, the computer will load the Switch User screen, but will not respond to keyboard or mouse. I don't know if it is the computer that has frozen or if the keyboard and mouse are not responding.
    If I log in and log out before changing users there is no issue, it only happens when I select Switch User.
    Any suggestions would be appreciated.
    I can provide additional info if required.

Share This Page