System spontaneously reboots, Kernel-Power, Event ID 41, Task Category (63)


New Member
Computer restarts usually during game play. recently replaced video card, memory and cpu fan. cleaned well no dust bunnies inside.. here is error log and some details of my computer:. It has restarted playing Call of Duty, Magicka, League of Legends, or Watching a movie. When It did it more often I noticed that the cpu fan was really dirty after cleaning it then it did it less often. I got a new huge cpu fan which as you can tell below keeps my temps cool it went from idle 45C to 25C. But still restarts. especially on Magicka every about 30-45 minutes.

Critical Even 41 task category 63 keywords 2
- <Event xmlns="">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<TimeCreated SystemTime="2011-05-13T22:47:42.961225400Z" />
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Security UserID="S-1-5-18" />
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>

Microsoft windows 7 Home Premium 64bit
Version 6.1.7601 Service pack 1 Build 7601
System Manufacturer: Gigabyte Technology
System Model P55M-UD2
Processor Intel Core i7 860@2.80ghz 2926Hmz 4Core
Radeon HD6870 1024 MBytes
8 gigs of Kingston Memory
Xion 700W power supply

Temps under speedFan are

Temp1: 36c
Temp2: 25c
Temp3: 16c
Temp -128c
HD0: 33c
Core 0: 26c
Core 1: 25c
Core 2: 25c
Core 3: 25c

All show arrow down meaning cooler than normal even when i play a game they don't go up by much maybe 5-10 Degrees C.
Last edited:


Excellent Member
Microsoft Community Contributor
One way to check for a temp problem is open the case and leave an external fan on the system. If this extends the time or stops reboots, you may have a clue.

Do you have your system set to make mini-dump files? If you are getting Blue Screens, you might want to go to the BSOD forum and check out the stickies to show how to set this up. But basically you go into System Properties-Advanced-Startup and Recovery and use settings to select small dump file.

You can set Task Manager up to look at Process Numbers and Number of Threads. In your post, it mentions Process ID 4, which may be a system process, but it only shows the number of threads and not the Thread ID. There is software available that can give more information if you feel it is necessary.

But overall, if it isn't the heat, something is causing a conflict it should not. A dump file might help, but doesn't always point to an exact cause. If you are using any older drivers, you might check to see if you can update. If it seems to be one specific program that would help, and remember if you do not do cold boots, there could be something hanging around that actually causes the problem.

Look in MSinfo32.exe to see if any problem devices show up, and check the Event Viewer to see if any persistent Errors or Warnings are present. Sometime it is very help to know the time of day when something happens, so you can compare with the logs.

Is there anything different than normal about your system? Any overclocking or special software?


New Member
Will try the case off thing later today and reply by tonight.. there is no custom overclocking no other errors then when it restart and I attached the dmp files. there is also no bsod it just restarts in the middle of a game.


  • 092710-20498-01.dmp
    997.3 KB · Views: 580
  • 052010-22448-01.dmp
    284 KB · Views: 433
  • 082610-18657-01.dmp
    919.5 KB · Views: 429


Windows Forum Admin
Staff member
Premium Supporter
Microsoft Certified Professional
A driver is causing an inconsistent power state.
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8005d13060, Physical Device Object of the stack
Arg3: fffff80000b9c518, Functional Device Object of the stack
Arg4: fffffa8007315010, The blocked IRP

Debugging Details:
IMAGE_NAME: usbccgp.sys

FAILURE_BUCKET_ID: X64_0x9F_3_usbaudio_IMAGE_usbccgp.sys

BUCKET_ID: X64_0x9F_3_usbaudio_IMAGE_usbccgp.sys

My suggestion is update that USB Audio device driver, and/or plug it into a powered hub if possible?


Windows Forum Admin
Staff member
Premium Supporter
Microsoft Certified Professional
Oh it seems to be an integrated Windows Driver, my bad.. most likely crashed due to a USB Audio device however, on a side note Service Pack 1 has version 6.1.7601.17586 of this file, and you have 6.1.7600.16385. Consider applying the service pack :) Someone here might be able to give you a more indepth analysis of what other driver might really be causing the issue, I'm not so sure the Microsoft driver is.. it's usually a 3rd party driver.


Extraordinary Member
Hi KSnKing and Welcome to the Forum.

Usual causes:
Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

Your latest dump file lists win32k.sys as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.

As a Priority:

Please see these threads:
Outdated Drivers. Update:

LHidFilt.Sys Fri Feb 29 10:08:27 2008
lltdio.sys Tue Jul 14 01:08:50 2009
LMouFilt.Sys Fri Feb 29 10:08:31 2008
Logitech SetPoint

Rt64win7.sys Thu Aug 20 17:05:06 2009 Realtek PCIe GBE Family Controller v7.043

RTKVHD64.sys Fri Dec 26 09:24:56 2008 Realtek HD Audio R2.59

skfiltv.sys Thu Aug 14 07:48:33 2008 Probably Pilote USB audio (WDM); Creative wireless headset; Hs-1200 Digital Wireless Headset Creative.

Bugcheck Analysis:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [D:\ DOWNLOADS\ DUMPS\New folder\052010-22448-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\WinSym*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02e57000 PsLoadedModuleList = 0xfffff800`03094e50
Debug session time: Thu May 20 06:51:58.729 2010 (UTC + 1:00)
System Uptime: 0 days 1:51:14.900
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c31b0320, 0, fffff9600028c69d, 0}

Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arg1: fffff900c31b0320, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff9600028c69d, If non-zero, the instruction address which referenced the bad memory
Arg4: 0000000000000000, (reserved)

Debugging Details:

Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030ff0e0

fffff960`0028c69d 488b4f20        mov     rcx,qword ptr [rdi+20h]





PROCESS_NAME:  dwm.exe


TRAP_FRAME:  fffff88007b5b920 -- (.trap 0xfffff88007b5b920)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000011 rbx=0000000000000000 rcx=fffff900c3dc8c60
rdx=000000000a121801 rsi=0000000000000000 rdi=0000000000000000
rip=fffff9600028c69d rsp=fffff88007b5bab0 rbp=0000000000000001
 r8=0000000000000000  r9=0000000000000410 r10=fffff80002e57000
r11=0000000000000022 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
fffff960`0028c69d 488b4f20        mov     rcx,qword ptr [rdi+20h] ds:8c60:00000000`00000020=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002f47e54 to fffff80002ec7600

fffff880`07b5b7b8 fffff800`02f47e54 : 00000000`00000050 fffff900`c31b0320 00000000`00000000 fffff880`07b5b920 : nt!KeBugCheckEx
fffff880`07b5b7c0 fffff800`02ec56ee : 00000000`00000000 fffff900`c3dc8c60 fffffa80`35616c00 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x42877
fffff880`07b5b920 fffff960`0028c69d : 00000000`00000000 00000000`0a121801 00000000`0a121801 00000000`00000001 : nt!KiPageFault+0x16e
fffff880`07b5bab0 fffff960`0028bbae : fffff900`c3dc8c60 00000000`00000000 00001801`624d4653 00000000`0000001d : win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+0x2d
fffff880`07b5bae0 fffff960`0028cab3 : 00000000`00000000 00000000`0a121801 fffff900`c3dc8c60 00000000`0210047c : win32k!SFMLOGICALSURFACE::DeInitialize+0x4e
fffff880`07b5bb20 fffff960`001e95ff : 00000000`00000000 fffff900`c00bf010 fffff900`c3dc8c60 00000000`00000020 : win32k!bhLSurfDestroyLogicalSurfaceObject+0x4b
fffff880`07b5bb60 fffff960`0020a908 : 00000000`00000001 00000000`00000001 fffff880`07b5bca0 00000000`00000000 : win32k!GreSfmCloseCompositorRef+0x10f
fffff880`07b5bba0 fffff800`02ec6853 : fffffa80`06ef5b60 fffff880`07b5bca0 00000000`000000bc fffffa80`06eed550 : win32k!NtGdiHLSurfSetInformation+0x1a8
fffff880`07b5bc20 000007fe`fef34efa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`037df678 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`fef34efa


fffff960`0028c69d 488b4f20        mov     rcx,qword ptr [rdi+20h]


SYMBOL_NAME:  win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  win32k.sys


FAILURE_BUCKET_ID:  X64_0x50_win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d

BUCKET_ID:  X64_0x50_win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d

Followup: MachineOwner

 fffff880`10b63000 fffff880`10ba1000   1394ohci 1394ohci.sys Tue Jul 14 01:07:12 2009 (4A5BCC30)
fffff880`00f08000 fffff880`00f5f000   ACPI     ACPI.sys     Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`06aed000 fffff880`06b05000   adfs     adfs.SYS     Thu Jun 26 21:52:37 2008 (48640195)
fffff880`02d31000 fffff880`02dbb000   afd      afd.sys      Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`10ba1000 fffff880`10bb7000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`00ff3000 fffff880`00ffe000   amdxata  amdxata.sys  Tue May 19 18:56:59 2009 (4A12F2EB)
fffff880`073a4000 fffff880`073af000   asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
fffff880`00e1a000 fffff880`00e23000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00e23000 fffff880`00e4d000   ataport  ataport.SYS  Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff960`00810000 fffff960`00871000   ATMFD    ATMFD.DLL    Thu Jul 30 06:07:22 2009 (4A712A8A)
fffff880`040c7000 fffff880`0410e000   avgldx64 avgldx64.sys Thu Feb 11 03:52:31 2010 (4B737EFF)
fffff880`02ce1000 fffff880`02ce8080   avgmfx64 avgmfx64.sys Wed Feb 17 22:40:14 2010 (4B7C704E)
fffff880`019af000 fffff880`01a00000   avgtdia  avgtdia.sys  Tue Apr 13 22:12:20 2010 (4BC4DE34)
fffff880`01903000 fffff880`0190a000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`01800000 fffff880`01811000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`061c4000 fffff880`061e2000   bowser   bowser.sys   Tue Jul 14 00:23:50 2009 (4A5BC206)
fffff960`007d0000 fffff960`007f7000   cdd      cdd.dll      Tue Jul 14 02:25:40 2009 (4A5BDE94)
fffff880`041cf000 fffff880`041ec000   cdfs     cdfs.sys     Tue Jul 14 00:19:46 2009 (4A5BC112)
fffff880`018d0000 fffff880`018fa000   cdrom    cdrom.sys    Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`0186a000 fffff880`0189a000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00d24000 fffff880`00d82000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`010d4000 fffff880`01147000   cng      cng.sys      Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`043eb000 fffff880`043fb000   CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`041ec000 fffff880`041fa000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`02cc3000 fffff880`02ce1000   dfsc     dfsc.sys     Tue Jul 14 00:23:44 2009 (4A5BC200)
fffff880`02cb4000 fffff880`02cc3000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`01854000 fffff880`0186a000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`05c00000 fffff880`05c22000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`05c34000 fffff880`05c3d000   dump_atapi dump_atapi.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`0189a000 fffff880`018a6000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`018a6000 fffff880`018b9000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`05c28000 fffff880`05c34000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`04200000 fffff880`042f4000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 02:00:14 2009 (4AC5509E)
fffff880`042f4000 fffff880`0433a000   dxgmms1  dxgmms1.sys  Tue Jul 14 00:38:32 2009 (4A5BC578)
fffff880`01062000 fffff880`01076000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`01016000 fffff880`01062000   fltmgr   fltmgr.sys   Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`013e3000 fffff880`013ed000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`0181a000 fffff880`01854000   fvevol   fvevol.sys   Sat Sep 26 03:34:26 2009 (4ABD7DB2)
fffff880`0148b000 fffff880`014d5000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff880`043de000 fffff880`043eb000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
fffff800`02e0e000 fffff800`02e57000   hal      hal.dll      Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`043ae000 fffff880`043d2000   HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`0610b000 fffff880`06124000   HIDCLASS HIDCLASS.SYS Tue Jul 14 01:06:21 2009 (4A5BCBFD)
fffff880`06124000 fffff880`0612c080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`060fd000 fffff880`0610b000   hidusb   hidusb.sys   Tue Jul 14 01:06:22 2009 (4A5BCBFE)
fffff880`06000000 fffff880`060c8000   HTTP     HTTP.sys     Tue Jul 14 00:22:16 2009 (4A5BC1A8)
fffff880`014ef000 fffff880`014f8000   hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`04134000 fffff880`0414a000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`10be7000 fffff880`10bf6000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`06189000 fffff880`06197000   kbdhid   kbdhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff800`00ba5000 fffff800`00baf000   kdcom    kdcom.dll    Tue Jul 14 02:31:07 2009 (4A5BDFDB)
fffff880`04000000 fffff880`04043000   ks       ks.sys       Tue Jul 14 01:00:31 2009 (4A5BCA9F)
fffff880`013b8000 fffff880`013d2000   ksecdd   ksecdd.sys   Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Fri Dec 11 06:03:32 2009 (4B21E0B4)
fffff880`05c22000 fffff880`05c27200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`06155000 fffff880`06168000   LHidFilt LHidFilt.Sys Fri Feb 29 10:08:27 2008 (47C7D99B)
fffff880`06197000 fffff880`061ac000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`06175000 fffff880`06189000   LMouFilt LMouFilt.Sys Fri Feb 29 10:08:31 2008 (47C7D99F)
fffff880`011cd000 fffff880`011f0000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00ccc000 fffff880`00d10000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 02:29:10 2009 (4A5BDF66)
fffff880`018b9000 fffff880`018c7000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`0fe00000 fffff880`0fe0f000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`06168000 fffff880`06175000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00e00000 fffff880`00e1a000   mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`061e2000 fffff880`061fa000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`06a4f000 fffff880`06a7c000   mrxsmb   mrxsmb.sys   Sat Feb 27 07:52:19 2010 (4B88CF33)
fffff880`06a7c000 fffff880`06aca000   mrxsmb10 mrxsmb10.sys Sat Feb 27 07:52:28 2010 (4B88CF3C)
fffff880`06aca000 fffff880`06aed000   mrxsmb20 mrxsmb20.sys Sat Feb 27 07:52:26 2010 (4B88CF3A)
fffff880`01968000 fffff880`01973000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00f68000 fffff880`00f72000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01076000 fffff880`010d4000   msrpc    msrpc.sys    Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`02ca9000 fffff880`02cb4000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`014dd000 fffff880`014ef000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`014fe000 fffff880`015f0000   ndis     ndis.sys     Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`10bdb000 fffff880`10be7000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`0414a000 fffff880`04179000   ndiswan  ndiswan.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`040af000 fffff880`040c4000   NDProxy  NDProxy.SYS  Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`02dea000 fffff880`02df9000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`02cec000 fffff880`02d31000   netbt    netbt.sys    Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Tue Jul 14 00:21:46 2009 (4A5BC18A)
fffff880`01973000 fffff880`01984000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`02c9d000 fffff880`02ca9000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02e57000 fffff800`03433000   nt       ntkrnlmp.exe Sat Feb 27 07:55:23 2010 (4B88CFEB)
fffff880`01215000 fffff880`013b8000   Ntfs     Ntfs.sys     Tue Jul 14 00:20:47 2009 (4A5BC14F)
fffff880`018fa000 fffff880`01903000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`10b22000 fffff880`10b23180   nvBridge nvBridge.kmd Sat Nov 21 03:09:47 2009 (4B0759FB)
fffff880`0fe14000 fffff880`10b21a00   nvlddmkm nvlddmkm.sys Sat Nov 21 03:40:46 2009 (4B07613E)
fffff880`02dc4000 fffff880`02dea000   pacer    pacer.sys    Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`00fb2000 fffff880`00fc7000   partmgr  partmgr.sys  Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00f72000 fffff880`00fa5000   pci      pci.sys      Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`00fdc000 fffff880`00fe3000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00fe3000 fffff880`00ff3000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`013d2000 fffff880`013e3000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`06b05000 fffff880`06bab000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`05dc0000 fffff880`05dfd000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00d10000 fffff880`00d24000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`10bb7000 fffff880`10bdb000   rasl2tp  rasl2tp.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`04179000 fffff880`04194000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`04194000 fffff880`041b5000   raspptp  raspptp.sys  Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`041b5000 fffff880`041cf000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`02c4c000 fffff880`02c9d000   rdbss    rdbss.sys    Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`0194d000 fffff880`01956000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`01956000 fffff880`0195f000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`0195f000 fffff880`01968000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01193000 fffff880`011cd000   rdyboost rdyboost.sys Tue Jul 14 00:34:34 2009 (4A5BC48A)
fffff880`061ac000 fffff880`061c4000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`10b24000 fffff880`10b63000   Rt64win7 Rt64win7.sys Thu Aug 20 17:05:06 2009 (4A8D7432)
fffff880`05c3d000 fffff880`05dbfe00   RTKVHD64 RTKVHD64.sys Fri Dec 26 09:24:56 2008 (4954A2E8)
fffff880`06bab000 fffff880`06bb6000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`043d2000 fffff880`043de000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`02c00000 fffff880`02c1d000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`06148000 fffff880`06155000   skfiltv  skfiltv.sys  Thu Aug 14 07:48:33 2008 (48A3D541)
fffff880`014d5000 fffff880`014dd000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`0729b000 fffff880`07333000   srv      srv.sys      Tue Dec 08 08:32:55 2009 (4B1E0F37)
fffff880`07232000 fffff880`0729b000   srv2     srv2.sys     Tue Jul 14 00:25:02 2009 (4A5BC24E)
fffff880`06bb6000 fffff880`06be3000   srvnet   srvnet.sys   Tue Dec 08 08:32:26 2009 (4B1E0F1A)
fffff880`043fb000 fffff880`043fc480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`01600000 fffff880`017fd000   tcpip    tcpip.sys    Tue Jul 14 00:25:34 2009 (4A5BC26E)
fffff880`06be3000 fffff880`06bf5000   tcpipreg tcpipreg.sys Tue Jul 14 01:09:49 2009 (4A5BCCCD)
fffff880`019a2000 fffff880`019af000   TDI      TDI.SYS      Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`01984000 fffff880`019a2000   tdx      tdx.sys      Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`02c38000 fffff880`02c4c000   termdd   termdd.sys   Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff960`00500000 fffff960`0050a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`0410e000 fffff880`04134000   tunnel   tunnel.sys   Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`04043000 fffff880`04055000   umbus    umbus.sys    Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`0612d000 fffff880`06147c00   usbaudio usbaudio.sys Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`060de000 fffff880`060fb000   usbccgp  usbccgp.sys  Tue Jul 14 01:06:45 2009 (4A5BCC15)
fffff880`060fb000 fffff880`060fcf00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`0439d000 fffff880`043ae000   usbehci  usbehci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`04055000 fffff880`040af000   usbhub   usbhub.sys   Tue Jul 14 01:07:09 2009 (4A5BCC2D)
fffff880`04347000 fffff880`0439d000   USBPORT  USBPORT.SYS  Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`0433a000 fffff880`04347000   usbuhci  usbuhci.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00fa5000 fffff880`00fb2000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`0190a000 fffff880`01918000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`01918000 fffff880`0193d000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00fc7000 fffff880`00fdc000   volmgr   volmgr.sys   Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00d82000 fffff880`00dde000   volmgrx  volmgrx.sys  Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`01147000 fffff880`01193000   volsnap  volsnap.sys  Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`02c1d000 fffff880`02c38000   wanarp   wanarp.sys   Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`0193d000 fffff880`0194d000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e55000 fffff880`00ef9000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00ef9000 fffff880`00f08000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`02dbb000 fffff880`02dc4000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00010000 fffff960`0031f000   win32k   win32k.sys   Tue Jul 14 00:40:16 2009 (4A5BC5E0)
fffff880`00f5f000 fffff880`00f68000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`00dde000 fffff880`00dff000   WudfPf   WudfPf.sys   Tue Jul 14 01:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`07333000 fffff880`073a4000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0189a000 fffff880`018a8000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`018a8000 fffff880`018b4000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`018b4000 fffff880`018bd000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`018bd000 fffff880`018d0000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

If after updating the listed drivers blue screens continue:

AVG is known to be a cause of BSOD's on Windows 7 systems. Suggest that you uninstall it. Download the correct AVG Remover for your system (32 or 64 bit).
If you have AVG ID protection installed, download the AVGID Protection Remover from the above link as well (it wouldn't hurt to download and run it anyway). Download Link Removed due to 404 Error as AVG's replacement. Re-boot to Safe Mode. In Safe Mode run the AVG Removal tools. Re-boot to normal mode and install MSE. Make sure your Windows firewall is enabled!

Run Memtest86+ overnight, after your computer has been off for about an hour or two so it has a cold start. Let it run for at least 7 passes / 6-8 hours. If errors appear before that you can stop that particular test.
Note!! Any time Memtest86+ reports errors, it can be either bad RAM or a bad Mobo slot. Test RAM sticks individually. When you find a good one then test it in all slots. Post back with the results.

If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.

Last edited:


Windows Forum Admin
Staff member
Premium Supporter
Microsoft Certified Professional
I re-read the inital post and it states he has SP1, but some of his core driver files versions according to 'lm n t' do not match what my 7 SP1 system does, not sure why?


Extraordinary Member
I re-read the inital post and it states he has SP1, but some of his core driver files versions according to 'lm n t' do not match what my 7 SP1 system does, not sure why?
Agreed 100%. But until the Gaffer (cybercore) has checked out his ram.... I'm a bit dubious about it but without anything to see, AND being no expert on it!! :)


Windows Forum Admin
Staff member
Premium Supporter
Microsoft Certified Professional
I often use

!for_each_module .echo @#ModuleName fver = @#FileVersion pver = @#ProductVersion

To look at driver versions and some of his just look.. well Pre SP1.. I dunno of course I am tired and could be looking at the output wrong too ;)


Extraordinary Member
I re-read the inital post and it states he has SP1, but some of his core driver files versions according to 'lm n t' do not match what my 7 SP1 system does, not sure why?
Curious !! The SP1 drivers are Nov 20(?) 2010, or thereabouts


New Member
Ok I'm not getting BSOD it just restarts.. and I updated my creative headset hs-1000, if all this fails at least my headset sounds super awesome now. lol. ;) anyways thanks for the help guys i'll update and keep you guys informed.


New Member
Well guys I've been playing for a few days straight since all the updates I did and ... no restart.. Thank you guys a bunch for the time you guys took to help me out. :trueluv: , this weekend i'll do a game marathon and if it restarts i'll let you guys know but I can't thank you guys enough since I think my issue is resolved.


New Member
Hi Guys
i am suffering a similar event it starts with media player opening on its own and a warning message comes on stating that the media player library has become corrupt then i get a sudden bright flash on the screen and then the BSOD the computer locks up but not the mouse and i have to do a forced reboot this has happened about 12 times in 5 days everything in the computer is brand new only a week old any suggestions?


Senior Member
Hi Guys
i am suffering a similar event it starts with media player opening on its own and a warning message comes on stating that the media player library has become corrupt then i get a sudden bright flash on the screen and then the BSOD the computer locks up but not the mouse and i have to do a forced reboot this has happened about 12 times in 5 days everything in the computer is brand new only a week old any suggestions?

Grufty - Welcome to the Forum...
You are well advised to start a new thread of your own rather than tagging on to an older one.

FYI - If you are getting BSOD's we need the DMP files to analyse.
In your new thread please let us know if you require help in this area.


New Member
Hey guys... i'm back again. Well i'm following on my original post because i'm still having the issue. It seemed to stop but as i play newer games it started to do it again. I have got a new video card, new ram, new case, new fan as i mentioned before... but still randomly restarts. If anyone can help out i would appreciate it.