System Startup

Discussion in 'Windows 7 Help and Support' started by BlackMailedAgai, Oct 18, 2013.

  1. BlackMailedAgai

    BlackMailedAgai Honorable Member

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    I inherited a computer running Windows 7,
    System Manufacturer HP-Pavilion
    System Model KZ854AV-ABA m9300t

    While it runs fine the startup/bootup is messed up.

    I turn the computer on and it goes the the HP logo and options screen as if I had hit the key to select boot/startup options. While it is booting, I have to hit the <ESC> key to present more boot up options. Where I then hit <F4> to use the defaults...everything else beyond this is fine. I apologize I don't offer more information, but I am looking for a way to make it start normally. Help would be appreciated.
    Thanks
     
  2. bassfisher6522

    bassfisher6522 Essential Member

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    I see this is a tower....correct? Is there any thing on there worth saving, data wise? Does it still have the factory D drive where the hidden OS partition is located? If so then I would just do a factory reset using that D drive or use HP built in software to factory reset and set it up as you see fit.
     
  3. BlackMailedAgai

    BlackMailedAgai Honorable Member

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    As a gift (and older, used computer), I do not have the original HP software, though it does have the D drive for original settings. It is a tower, yes. Lots of stuff worth saving since I have been using it for a month. I would prefer not to have to transfer everything. Also, I am barely competent with computers, so resetting and getting it all working correctly again, is likely more than I can safely accomplish.
     
    #3 BlackMailedAgai, Oct 19, 2013
    Last edited: Oct 19, 2013
  4. bassfisher6522

    bassfisher6522 Essential Member

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    BlackMailedAgai likes this.
  5. BlackMailedAgai

    BlackMailedAgai Honorable Member

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  6. bassfisher6522

    bassfisher6522 Essential Member

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    Glad you're all fixed up now....
     
  7. BlackMailedAgai

    BlackMailedAgai Honorable Member

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    Well. it seemed to work, but it has been reverting to the original problem the last couple days, though as far as I remember, I have done nothing new, nor changed its configuration, nor downloaded new stuff. Any further thoughts would be helpful.

    Also, since this is an inherited computer, I do not have installation disks.

    Thanks
     
  8. bassfisher6522

    bassfisher6522 Essential Member

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  9. davidhk129

    davidhk129 Senior Member

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    Another possible solution will be...........
    Contact the HP manufacturer. Ask for a set of Recovery disks. The cost is minimal and money will be well spent.
     

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