The Blue screen ??!!

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by sualsalmi, May 5, 2010.

  1. sualsalmi

    sualsalmi New Member

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    Hi,

    I have got the Blue screen two times. then rebooting.

    These are the event details.
    So could someone check them and tell me what was the reason? and if it was related to RAM ot not? because i replaced the RAMs one month ago.

    Code:
    Log Name:      System
    Source:        Microsoft-Windows-Kernel-Power
    Date:          5/6/2010 5:46:03 AM
    Event ID:      41
    Task Category: (63)
    Level:         Critical
    Keywords:      (2)
    User:          SYSTEM
    Computer:      -PC
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="[URL]http://schemas.microsoft.com/win/2004/08/events/event[/URL]">
      <System>
        <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
        <EventID>41</EventID>
        <Version>2</Version>
        <Level>1</Level>
        <Task>63</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8000000000000002</Keywords>
        <TimeCreated SystemTime="2010-05-06T02:46:03.332812000Z" />
        <EventRecordID>15375</EventRecordID>
        <Correlation />
        <Execution ProcessID="4" ThreadID="8" />
        <Channel>System</Channel>
        <Computer>Sultan-PC</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data Name="BugcheckCode">222</Data>
        <Data Name="BugcheckParameter1">0x2</Data>
        <Data Name="BugcheckParameter2">0xfffff8a0085601c0</Data>
        <Data Name="BugcheckParameter3">0xffbff8a0085601c1</Data>
        <Data Name="BugcheckParameter4">0x621328c0</Data>
        <Data Name="SleepInProgress">false</Data>
        <Data Name="PowerButtonTimestamp">0</Data>
      </EventData>
    </Event>

    Note: I was receiving these blue screens and that was due to errors in the RAMs. then I replaced them and after that it fixed. But now, these errors came again :(


    Thanks :)
     
    #1 sualsalmi, May 5, 2010
    Last edited: May 5, 2010
  2. sualsalmi

    sualsalmi New Member

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    UP
    Please Help!
     
  3. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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  4. sualsalmi

    sualsalmi New Member

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    Here you are.
    These are the all DMPs files in C:\Windows\Minidump.

    Please chck!
     

    Attached Files:

    #4 sualsalmi, May 6, 2010
    Last edited: May 6, 2010
  5. ickymay

    ickymay New Member

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    hiya sualsalmi and welcome :)

    I can't see anything obvious as debugger states POOL_CORRUPTION_IN_FILE_AREA bugcheck 0xde in two of your .dmp files and SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bugcheck 0x7e in the third blaming the NT kernel each time ?

    I notice your Realtek driver
    is old and i am confident there will be a 2010 version available for your machine ?

    an other thing to do is check your hard drives for errors either run chkdsk or goto your drives manufacturer website and download and run they're specific disk checking tool ?

    also can you tell us what is your power supply and any other system spec like motherboard etc

    have you updated your bios ?

    also please tell us what antivirus and or third party firewall are you using ?

    let us know how you get on
     
  6. sualsalmi

    sualsalmi New Member

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    Hi ickymay,

    I really appreciate your reply.

    So can I say that the problem is not related to the hardware? Or what?

    And regarding the .dmp files; can you please tell me what does it mean (blaming the NT kernel each time ?)

    And I will update my Realtek driver. I found a new one. thanks :)


    And these are my machine details:
    CPU: Intel core 2 Quad Q9550
    Matherboard : Gigabyte GA-EP45T-UD3LR (rev. 1.1)
    Display: NVIDIA GeForce 9600 GT
    RAM: 2X Super Talent DDR3-1333 2GB/128x8 - W1333UB2GV
    HD: Western Digital 1TB 3.5" WD10EADS
    Power supply: Coolmax power supply RM-850B 850W
    OS: Windows 7 64-bit Ultimate

    And I am using Microsoft security essentials as antivirus and no firewall.

    Thanks a lot :)
     
    #6 sualsalmi, May 6, 2010
    Last edited: May 6, 2010
  7. ickymay

    ickymay New Member

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    debugger blaming the NTkernel is not very helpful as kernel errors would give you a lot more trouble than you currently have :(

    there could be a hardware problem which is why it is a good idea to run a disk checking tool for your hard drive ?

    When problem solving I always find a simple progression is the best way, and not changing too many variables at the same time is advisable especially where we haven't got many clues to go on ?

    what was the answer to current BIOS version ?

    I suggest do the disk check and post back here anymore .dmp files if the network driver hasn't fixed it :razz:
     
  8. sualsalmi

    sualsalmi New Member

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    Thanks for the explanation.

    I checked my hard drive by Western Digital Data Lifeguard Diagnostic tool (here) using extended test option and it tasks around three hours then the result is good without any error detected.

    And I just finished updating BIOS version to the newest one. I was using old version (2009).
    Network driver have been updated too.

    Till now, my system seems to be stable and it is running fine. So no .dmp files found except which I have already attached.

    THANKS:)
     
    #8 sualsalmi, May 7, 2010
    Last edited: May 7, 2010

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