This morning three users of windows 7 keep getting BSODS

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by gigg423, Aug 17, 2010.

  1. gigg423

    gigg423 New Member

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    This mornig, it seems that three users started getting BSODs Two of them are running Dell Optiplex 755s and one is running a Dimension 9200. When they tried to login they started getting strange trend-micro errors and then a BSOD. After logging into safe mode, they were able to login, disable trend-micro and rollback the updates, and get logged in but they still seem to get intermittent BSOD messages. Im including one of the dmp files, can anyone shed some light onto what the problem might be?View attachment 081710-15334-01.dmp

    I would appreciate any help.
     
  2. cybercore

    cybercore New Member

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    081710-15334-01.dmp

    tmcomm.sys
    Bugcheck code: 0x18 (0x0, 0x866440C0, 0x1, 0x866440AC)
    Error: REFERENCE_BY_POINTER


    Update these:

    secdrv.sys - Macrovision SECURITY Driver (2006)

    nvlddmkm.sys - nvidia driver (2006)

    tmwfp.sys, tmcomm.sys - Trend Micro (2008)
     
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  3. Captain Jack

    Captain Jack Extraordinary Member

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