Thumbnails of videos not showing

Discussion in 'Windows 7 Help and Support' started by Aasima, Jan 8, 2013.

  1. Aasima

    Aasima New Member

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    Greetings. I have a problem with the display of thumbnails of videos, especially AVIs and MPGs. Apparently mkv, 3gp and mp4 display fine. I have attached an example of what's showing.

    snap.JPG
     
  2. zvit

    zvit Honorable Member

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    Welcome to the forums.

    There are many fixes for this - depending on the source of the problem (eg: mem issues, settings, codecs, cache, etc).

    You can try to install the Redistributable Package:
    (x86): http://www.microsoft.com/en-us/download/details.aspx?id=5555
    (x64): Download Microsoft Visual C++ 2010 Redistributable Package (x64) from Official Microsoft Download Center

    Or you can try various settings and codecs fixes:
    Windows 7: How to Reset the Thumbnail Cache | a Tech-Recipes Tutorial
    Windows 7 Video Thumbnails Not Showing
    Thumbnails not working in windows 7 and windows 7 RC

    There are other solutions so if it's still not fixed after trying the above, get back and we will post more specific solutions.
     

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