touchpad problem with windows 7

Discussion in 'Windows 7 Help and Support' started by steve cowan, May 31, 2010.

  1. steve cowan

    steve cowan New Member

    May 31, 2010
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    hi all i have a problem with touch pad it wont work with windows seven at all any help would be gratefull cheers ,ive it a brick wall with all drivers with synaptics
  2. WindowsGuy

    WindowsGuy New Member

    Mar 4, 2010
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    Check out the Windows 7 Compatibility site: (There you will find out about hardware and software compatibilty.)
    There is a pulldown from which you can choose "hardware" and "software"
    Thanks again,
    John M.
    Microsoft Windows Client Support
  3. otoomuch

    otoomuch New Member

    Dec 15, 2011
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    Warning this uses regedit and can mess up your system. Have someone else do it if you don't feel comfortable about editing

    your registry. Smarter people than I may be able to cut out some steps and this process might be applied to other drivers. I

    am not a computer expert! Well, this is how I got my Synaptics ps2 touchpad to work on my Benq. I hate Synaptics now and I

    will never buy a computer that has a synaptics device again. The basic problem is that I believe since Windows XP service

    pack 3 you MUST HAVE A SIGNED SET OF DRIVERS or it won't install and run on your system. Sure the programs installs it, but

    windows won't recognize it! So you delete the driver and reboot. Humm, windows7 identifies a mouse, not a touch pad so it

    installs the wrong driver- and guess what..its not signed and you are back to square one. What worked for me. Logon as a user

    with administator rights. Step 1. Download and install the "Universal Extractor" from FileHippo

    Download Universal Extractor 1.6.1 - Step 2. Download but do not install the windows 7 version of the

    synaptics driver. Drivers | Synaptics Step 3. Go to control panel-progams and feature and uninstall

    anything synaptic Step 4. Reboot Step 5. Go to control panel-system-Device manager-View and check -Show hidden devices. If

    something new shows up under mice and other pointing devices. Right click and delete the device/drivers. Step 6. Boot to safe

    mode Step 7. Start regedit Step 8. Use the search to find synaptics check whole word option. Step 9. Search and delete

    anything that shows up until the search doesn't find any more locations. Step 10. Reboot back to safe mode Step 11. Go to

    control panel-system-Device manager-View and check -Show hidden devices. (Make sure you don't delete the HID mouse!) If

    something new shows up under mice and other pointing devices. Right click and delete the device/drivers. Step 12. Find the

    file you downloaded from synaptics, right click on it and look for the option - unextract to subdir. It will ask which mode

    to use-pick- "not an install shield" and extract. Step 13. Open the new file directory-

    Synaptics_v15_2_20_C_XP32_Vista32_Win7-32_Signed_Marketing_SGS94_UI-Scrybe and click to run dpinst.exe This will install the

    SIGNED drivers you need without all the other **** from synaptics. Step 14. Reboot and go to the logon that gives you

    administrator rights. Step 15. AGAIN-Go to control panel-system-Device manager-View and check -Show hidden devices. Something

    new should show up under mice and other pointing devices- PS2 touch pad. Right click and read the device/drivers details, it

    should say you need to reboot to activate the new drivers. Last Step- Reboot, unplugging the usb mouse you were no doubt

    using, before windows starts and PRAY. Good Luck. Mine works now after 3 weeks of trying. I tried almost everything including

    signing the old drivers using a 3rd party signing program. This is the only thing thats worked. Good Luck By the way, I used

    to trust FileHippo downloads. Now several of their programs are installing **** that you don't want! Make sure you read the

    agreement until the end or you will be signing away your bandwith to various advertisors in a very sneaky way. I have found

    the "free" pdf programs to be especially dangerous.

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