"troubleshoot compatibility" feature is not working

Discussion in 'Windows 7 Help and Support' started by merlincorp, Apr 3, 2012.

  1. merlincorp

    merlincorp New Member

    Joined:
    Mar 30, 2010
    Messages:
    20
    Likes Received:
    0
    I have just taken delivery of a new laptop running Windows Home Premium 64 bit O/S. I have an old program that is absolutely essential (my accounts) and I have previously installed this using the "troubleshoot compatibility" option. When I right-click and select this option on the new machine ... nothing happens! I cannot get this option to work with ANY program.

    If I double click on this program to install directly I get a message saying this prog is not compatible with the version of Windows I'm running.

    So then I tried using Make older programs run in this version of Windows and selected XP SP1 as my preferred OS ... but when I press the "start the program" button - nothing happens.

    I have done some searching online and it seems there is a Microsoft product that will install a virtual PC so I could run in XP mode, but that requires an upgrade in O/S to Win 7 Pro. I also found VMware Player: Run Windows 7, Chrome OS - Free Download for a Virtual PC and wondered if anybody had any experience of using this?

    Any other suggestions gratefully received.

    Thanks
    Adrian
     
    #1 merlincorp, Apr 3, 2012
    Last edited: Apr 3, 2012
  2. merlincorp

    merlincorp New Member

    Joined:
    Mar 30, 2010
    Messages:
    20
    Likes Received:
    0
    BIZARRE ... after a reboot I was able to install this program OK. The right-click continues not to function, but using the route via Control Panel seems to fix it.

    Sorry to trouble you.


     

Share This Page

Loading...