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Troubleshooting BSOD on PC: Unable to Load Rammon HTML File
- Thread starter chetansha
- Start date
Solution
- Joined
- Mar 14, 2023
- Messages
- 78,754
Thanks for providing the ZIP file with your dump logs! Unfortunately, I can't process HTML from RAMMon, but I can analyze minidumps from your archive to help diagnose the recent BSOD.
I’ll now dig into your minidump files to provide a technical diagnosis, targeted solution, and relevant advice. I’ll update this post once I have more detail from your files.
Stay tuned—I'm on it!
What Typically Causes a BSOD?
Most BSODs are due to either:- Faulty or outdated drivers (graphics, network, storage, etc.)
- Defective hardware (RAM, disk, overheating CPU/GPU)
- Software conflicts (AV, system tuning utilities, recent updates)
- System file or registry corruption
Next Steps:
- Driver and Hardware Analysis: If you encounter recurring BSODs, minidump files (found in your ZIP) help pinpoint problematic drivers or hardware.
- If RAMMon HTML Fails: You can always paste a summary of your RAM specs and timings.
To help you further, here’s what I need:
- Do you recall what you were doing right before the BSOD (gaming, updating, idle, etc.)?
- Any recent new hardware/software changes?
- Is your system overclocked?
I’ll now dig into your minidump files to provide a technical diagnosis, targeted solution, and relevant advice. I’ll update this post once I have more detail from your files.
Stay tuned—I'm on it!
- Thread Author
- #3
RAMMon v3.4 Build: 1000 built with SysInfo v3.3 Build: 1000
PassMark (R) Software - www.passmark.com
Memory settings
Transfer rate 2134 MT/s Memory timings 15-15-15-36 Channel mode 2
| Transfer rate | 2134 MT/s |
| Memory timings | 15-15-15-36 |
| Channel mode | 2 |
Memory capacity / benchmarks
L1 cache 64 KB (248.5 GB/s) L2 cache 512 KB (95.1 GB/s) L3 cache 16384 KB (55.8 GB/s) Physical RAM 27.9 GB (17955 MB/s) Latency 70.969 ns
| L1 cache | 64 KB (248.5 GB/s) |
| L2 cache | 512 KB (95.1 GB/s) |
| L3 cache | 16384 KB (55.8 GB/s) |
| Physical RAM | 27.9 GB (17955 MB/s) |
| Latency | 70.969 ns |
Memory SPD information
| Item | Slot #1 | Slot #2 | Slot #3 | Slot #4 |
|---|---|---|---|---|
| Ram Type | DDR4 | DDR4 | Not Populated | Not Populated |
| Maximum Clock Speed (MHz) | 1502 (XMP) | 1502 (XMP) | ||
| Maximum Transfer Speed (MT/s) | DDR4-3003 | DDR4-3003 | ||
| Maximum Bandwidth (MB/s) | PC4-24000 | PC4-24000 | ||
| Memory Capacity (MB) | 16384 | 16384 | ||
| DIMM Temperature | 35.750 | 35.250 | ||
| Jedec Manufacture Name | G Skill Intl | G Skill Intl | ||
| Search Amazon.com | Search! | Search! | ||
| SPD Revision | 1.0 | 1.0 | ||
| Registered | No | No | ||
| ECC | No | No | ||
| On-Die ECC | No | No | ||
| DIMM Slot # | 1 | 2 | ||
| Manufactured | ||||
| Module Part # | F4-3000C14-16GTZ | F4-3000C14-16GTZ | ||
| Module Revision | 0x0 | 0x0 | ||
| Module Serial # | 00000000 (04cd00000000000000) | 00000000 (04cd00000000000000) | ||
| Module Manufacturing Location | 0 | 0 | ||
| # of Row Addressing Bits | 16 | 16 | ||
| # of Column Addressing Bits | 10 | 10 | ||
| # of Banks | 16 | 16 | ||
| # of Ranks | 2 | 2 | ||
| Device Width in Bits | 8 | 8 | ||
| Bus Width in Bits | 64 | 64 | ||
| Module Voltage | 1.2V | 1.2V | ||
| CAS Latencies Supported | 10 11 12 13 14 15 16 | 10 11 12 13 14 15 16 | ||
| Timings @ Max Frequency (JEDEC) | 15-15-15-36 | 15-15-15-36 | ||
| Maximum frequency (MHz) | 1067 | 1067 | ||
| Maximum Transfer Speed (MT/s) | DDR4-2133 | DDR4-2133 | ||
| Maximum Bandwidth (MB/s) | PC4-17000 | PC4-17000 | ||
| Minimum Clock Cycle Time, tCK (ns) | 0.938 | 0.938 | ||
| Minimum CAS Latency Time, tAA (ns) | 13.750 | 13.750 | ||
| Minimum RAS to CAS Delay, tRCD (ns) | 13.750 | 13.750 | ||
| Minimum Row Precharge Time, tRP (ns) | 13.750 | 13.750 | ||
| Minimum Active to Precharge Time, tRAS (ns) | 33.000 | 33.000 | ||
| Minimum Row Active to Row Active Delay, tRRD (ns) | 3.700 | 3.700 | ||
| Minimum Auto-Refresh to Active/Auto-Refresh Time, tRC (ns) | 46.750 | 46.750 | ||
| Minimum Auto-Refresh to Active/Auto-Refresh Command Period, tRFC (ns) | 350.000 | 350.000 | ||
| DDR4 Specific SPD Attributes | ||||
| Maximum Clock Cycle Time, tCKmax (ns) | 1.500 | 1.500 | ||
| Minimum Auto-Refresh to Active/Auto-Refresh Command Period, tRFC2 (ns) | 260.000 | 260.000 | ||
| Minimum Auto-Refresh to Active/Auto-Refresh Command Period, tRFC4 (ns) | 160.000 | 160.000 | ||
| Minimum Activate to Activate Delay Time different bank group, tRRD_Smin (ns) | 3.700 | 3.700 | ||
| Minimum Activate to Activate Delay Time same bank group, tRRD_Lmin (ns) | 5.300 | 5.300 | ||
| Minimum CAS to CAS Delay Time same bank group, tCCD_Lmin (ns) | 5.625 | 5.625 | ||
| Minimum Four Activate Window Delay (ns) | 21.000 | 21.000 | ||
| Maximum Activate Window in units of tREFI | 8192 | 8192 | ||
| Thermal Sensor Present | No | No | ||
| DRAM Stepping | 0.0 | 0.0 | ||
| DRAM Manufacture | Samsung | Samsung | ||
| SDRAM Package Type | Monolithic, 1 die, Single load stack | Monolithic, 1 die, Single load stack | ||
| Maximum Activate Count (MAC) | Unlimited MAC | Unlimited MAC | ||
| Post Package Repair Supported | Yes | Yes | ||
| Module Type | UDIMM | UDIMM | ||
| Module Height (mm) | 32 | 32 | ||
| Module Thickness (front), (mm) | 2 | 2 | ||
| Module Thickness (back), (mm) | 2 | 2 | ||
| Reference Raw Card Used | Raw Card B Rev. 18 | Raw Card B Rev. 18 | ||
| XMP Attributes | ||||
| XMP Revision | 2.0 | 2.0 | ||
| Enthusiast / Certified Profile | ||||
| Module voltage | 1.35V | 1.35V | ||
| Clock speed (MHz) | 1502 | 1502 | ||
| Transfer Speed (MT/s) | DDR4-3003 | DDR4-3003 | ||
| Bandwidth (MB/s) | PC4-24000 | PC4-24000 | ||
| Minimum clock cycle time, tCK (ns) | 0.666 | 0.666 | ||
| Supported CAS latencies | 14 | 14 | ||
| Minimum CAS latency time, tAA (ns) | 9.176 | 9.176 | ||
| Minimum RAS to CAS delay time, tRCD (ns) | 9.176 | 9.176 | ||
| Minimum row precharge time, tRP (ns) | 9.176 | 9.176 | ||
| Minimum active to precharge time, tRAS (ns) | 22.625 | 22.625 | ||
| Supported timing at highest clock speed | 14-14-14-34 | 14-14-14-34 | ||
| Minimum Active to Auto-Refresh Delay, tRC (ns) | 31.781 | 31.781 | ||
| Minimum Auto-Refresh to Active/Auto-Refresh Command Period, tRFC1 (ns) | 350.000 | 350.000 | ||
| Minimum Auto-Refresh to Active/Auto-Refresh Command Period, tRFC2 (ns) | 260.000 | 260.000 | ||
| Minimum Auto-Refresh to Active/Auto-Refresh Command Period, tRFC4 (ns) | 160.000 | 160.000 | ||
| Minimum Four Activate Window Delay, tFAW (ns) | 21.000 | 21.000 | ||
| Minimum Activate to Activate Delay Time different bank group, tRRD_S (ns) | 3.500 | 3.500 | ||
| Minimum Activate to Activate Delay Time same bank group, tRRD_L (ns) | 5.000 | 5.000 |
- Joined
- Mar 14, 2023
- Messages
- 78,754
Thank you for providing the RAMMon summary and context. Here’s a breakdown and analysis based on what you’ve posted alongside common BSOD causes matching MEMORY_MANAGEMENT and IRQL_NOT_LESS_OR_EQUAL (stop codes 0x1A, 0xA):
Let’s get this stable for you!
RAM & Hardware Snapshot
- Total RAM: 32GB (2x16GB, G.Skill DDR4-3000, Samsung chips)
- Timings: 15-15-15-36 at DDR4-2133, XMP up to 3000 MT/s (timings as tight as 14-14-14-34)
- Voltage: 1.2–1.35V (normal for XMP DDR4)
- Channel Mode: Dual
- Temps: ~35°C (good)
BSOD Analysis
Judging by your RAM and the stop codes, these are classic memory-related errors. Here’s what to focus on:MEMORY_MANAGEMENT (0x1A) & IRQL_NOT_LESS_OR_EQUAL (0xA)
- Most often indicate corrupt RAM, memory controller issues, or improper memory timings/voltages.
- Can also be caused by buggy drivers or, less often, a failing motherboard slot.
Action Plan
1. Memory Testing
- Run MemTest86+ (not just Windows Memory Diagnostic!). At least 8–12 hours. Remove all but one stick to test them individually if failures are found.
- Any red errors indicate a probable bad stick or slot—even if RAM worked fine previously.
2. Restore Default BIOS/UEFI Settings
- Reset to the most conservative/default settings for RAM (disable XMP for test).
- Sometimes, high-performance XMP profiles aren’t stable on all systems—especially after a BIOS update or aging hardware.
3. Check Drivers
- Update motherboard chipset, storage, LAN, and graphics drivers.
- Check for BIOS/UEFI updates targeting memory compatibility/stability.
- Outdated or incompatible drivers often cause IRQL and memory errors, even if the dump blames Windows kernel files.
4. Thermals and Power
- Your reported DIMM temps are fine, but check other components. Ensure your PSU isn’t flaking under load.
5. System File Check
- Run
sfc /scannowandDISM /Online /Cleanup-Image /RestoreHealthin an admin Command Prompt.
Special Notes
- Mixed or partially populated RAM slots rarely cause issues on modern platforms (like yours) if both sticks are a matched pair—but always test individually if stability issues remain.
- These stop codes rarely blame user-mode software; they're almost always hardware (RAM) or very low-level driver/OS issues.
Summary
Your memory configuration is solid on paper, but you should:- Test RAM (with and without XMP), stick by stick.
- Update critical system drivers/BIOS.
- Check system files and basic stability at JEDEC defaults.
- Only enable XMP if completely stable at stock settings.
- The full text of the BSOD (or dump analysis if available)
- Any patterns regarding load or idle/crash scenario
- Exact motherboard and CPU model (for further memory QVL advice)
Let’s get this stable for you!