Hi dionarap and another Welcome to The Forum.
STOP 0x0000001A: MEMORY_MANAGEMENT
Usual causes: Device driver, memory, kernel
Your latest dump file lists
win32k.sys as the probable cause.
This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.
Random stop codes can often indicate hardware issues.
As a Priority:
Please:
Download and run
CPU-Z. Take screenshots
**/snips of the
CPU tab,
Mainboard tab,
Memory tab and
all the
slot #'s under the
SPD tab.
Go to
Post Reply, click on the
Go Advanced button and attach the screenshots
**/snips to your post for all the RAM experts to see by using the paper clip you will find on the top toolbar.
Do not zip them up.
**If screenshots, please crop.
There's a very good chance you may need to run Memtest86+, but please don't try before we've seen the above screenshots. It may be your Ram just needs a tweak. But in anticipation, please note and see:
Run Memtest86+ overnight, after your computer has been off for about an hour or two so it has a cold start. Ideally let it run for
at least 7 passes / 6-8 hours. If errors appear before that you can stop that particular test.
Note!! Any time Memtest86+ reports errors, it can be either bad RAM or a bad Mobo slot. Test RAM sticks individually. When you find a good one then test it in all slots. Post back with the results.
Your drivers are in pretty good fettle, the graphics driver though, pre-dates Windows 7. I'd suggest that needs updating.
atikmdag.sys Fri Apr 24 11:50:20 2009 Link Removed
- Download and install DriverSweeper.
- Uninstall your current Graphics setup through Programs and Features
- Boot to (preferably) Safe Mode and run Driver Sweeper to clean up the remnants of your current Graphics set up.
- Reboot to Normal Mode.
- Install your new Graphics set up.
The info that this tool collects would, although not essential at this stage, be very helpful:
Please see:
Link Removed Following
Method 2:
Download and run the
SF Diagnostics Tool. Right click the SF Diag tool and select Run as Administrator before running. When the reports have been created,
zip them up and attach to a post.
Drivers that pre-date Windows 7. Update:
adfs.SYS Thu Aug 14 15:57:15 2008
This ones for info only. Its the Adobe Drive driver. I use Adobe, I've never used Adobe Drive. If you figure out what its for, let me know. Never found a use for it yet!
stwrt.sys Wed Jun 10 07:06:15 2009 SigmaTel Audio Driver.
OEM.
Bugcheck Analysis:
Code:
Loading Dump File [D:\DOWNLOADS\ DUMPS\dionarap\022412-17971-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\Windows\WinDbgSym*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Machine Name:
Kernel base = 0xe2c1b000 PsLoadedModuleList = 0xe2d644d0
Debug session time: Fri Feb 24 08:52:12.200 2012 (UTC + 0:00)
[COLOR=red][B]System Uptime: 0 days 0:01:47.932[/B][/COLOR]
Loading Kernel Symbols
...............................................................
................................................................
..............................
Loading User Symbols
Loading unloaded module list
....
0: kd> !analyze-v
No export analyze-v found
0: kd> !analyze
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1A, {5003, c0802000, 4a61, d171045}
Probably caused by : win32k.sys ( win32k!memmove+33 )
Followup: MachineOwner
Drivers:
Code:
cf154000 cf181000 1394ohci 1394ohci.sys Sat Nov 20 10:01:11 2010 (4CE79C67)
c982d000 c9875000 ACPI ACPI.sys Sat Nov 20 08:37:52 2010 (4CE788E0)
e4d56000 e4d66e80 adfs adfs.SYS Thu Aug 14 15:57:15 2008 (48A447CB)
ceb44000 ceb9e000 afd afd.sys Mon Apr 25 03:18:00 2011 (4DB4D9D8)
cf181000 cf193000 AgileVpn AgileVpn.sys Tue Jul 14 00:55:00 2009 (4A5BC954)
c993c000 c9943000 amdide amdide.sys Tue Mar 30 15:48:21 2010 (4BB20F35)
cf12a000 cf13c000 amdk8 amdk8.sys Tue Jul 14 00:11:03 2009 (4A5BBF07)
c99c1000 c99ca000 amdxata amdxata.sys Fri Mar 19 16:19:01 2010 (4BA3A3F5)
d81a2000 d81a4f00 aswFsBlk aswFsBlk.SYS Mon Nov 28 17:51:49 2011 (4ED3CA35)
d816a000 d81a2000 aswMonFlt aswMonFlt.sys Mon Nov 28 17:52:06 2011 (4ED3CA46)
ceb9e000 ceba4500 aswRdr aswRdr.SYS Mon Nov 28 17:52:17 2011 (4ED3CA51)
cea30000 cea9d000 aswSnx aswSnx.SYS Mon Nov 28 17:53:52 2011 (4ED3CAB0)
cf0be000 cf108b00 aswSP aswSP.SYS Mon Nov 28 17:53:33 2011 (4ED3CA9D)
ceb39000 ceb43d80 aswTdi aswTdi.SYS Mon Nov 28 17:52:14 2011 (4ED3CA4E)
e767e000 e7687000 asyncmac asyncmac.sys Tue Jul 14 00:54:46 2009 (4A5BC946)
c9995000 c999e000 atapi atapi.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
c999e000 c99c1000 ataport ataport.SYS Sat Nov 20 08:38:00 2010 (4CE788E8)
d0036000 d048a000 atikmdag atikmdag.sys Fri Apr 24 11:50:20 2009 (49F1996C)
c9e11000 c9e19000 AtiPcie AtiPcie.sys Wed Mar 10 14:33:41 2010 (4B97ADC5)
dac40000 dac8d000 ATMFD ATMFD.DLL Sat Feb 19 04:34:53 2011 (4D5F486D)
ceaa4000 ceaab000 Beep Beep.SYS Tue Jul 14 00:45:00 2009 (4A5BC6FC)
cf0b0000 cf0be000 blbdrive blbdrive.sys Tue Jul 14 00:23:04 2009 (4A5BC1D8)
c9646000 c964e000 BOOTVID BOOTVID.dll Tue Jul 14 02:04:34 2009 (4A5BD9A2)
e4cab000 e4cc4000 bowser bowser.sys Wed Feb 23 04:47:32 2011 (4D649164)
dac20000 dac3e000 cdd cdd.dll Sat Nov 20 11:56:35 2010 (4CE7B773)
c9de0000 c9dff000 cdrom cdrom.sys Sat Nov 20 08:38:09 2010 (4CE788F1)
c9690000 c973b000 CI CI.dll Sat Nov 20 12:05:17 2010 (4CE7B97D)
c9d89000 c9dae000 CLASSPNP CLASSPNP.SYS Tue Jul 14 00:11:20 2009 (4A5BBF18)
c964e000 c9690000 CLFS CLFS.SYS Tue Jul 14 00:11:10 2009 (4A5BBF0E)
c9b8f000 c9bec000 cng cng.sys Thu Nov 17 03:36:35 2011 (4EC48143)
d0025000 d0032000 CompositeBus CompositeBus.sys Sat Nov 20 09:50:21 2010 (4CE799DD)
d80bd000 d80ca000 crashdmp crashdmp.sys Tue Jul 14 00:45:50 2009 (4A5BC72E)
cf034000 cf098000 csc csc.sys Sat Nov 20 08:44:32 2010 (4CE78A70)
cf098000 cf0b0000 dfsc dfsc.sys Sat Nov 20 08:42:32 2010 (4CE789F8)
c960a000 c9616000 discache discache.sys Tue Jul 14 00:24:04 2009 (4A5BC214)
c9e00000 c9e11000 disk disk.sys Tue Jul 14 00:11:28 2009 (4A5BBF20)
d2d8e000 d2da7000 drmk drmk.sys Tue Jul 14 01:36:05 2009 (4A5BD2F5)
d80d5000 d80de000 dump_atapi dump_atapi.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
d80ca000 d80d5000 dump_dumpata dump_dumpata.sys Tue Jul 14 00:11:16 2009 (4A5BBF14)
d80de000 d80ef000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:12:47 2009 (4A5BBF6F)
d80b3000 d80bd000 Dxapi Dxapi.sys Tue Jul 14 00:25:25 2009 (4A5BC265)
d048a000 d0541000 dxgkrnl dxgkrnl.sys Sat Nov 20 09:08:14 2010 (4CE78FFE)
d0541000 d057a000 dxgmms1 dxgmms1.sys Thu Feb 03 03:45:05 2011 (4D4A24C1)
c9600000 c960a000 ElbyCDIO ElbyCDIO.sys Thu Dec 16 22:57:56 2010 (4D0A9974)
c9800000 c9811000 fileinfo fileinfo.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
d809c000 d80b2880 fireface fireface.sys Tue Jan 17 11:05:13 2012 (4F1555E9)
c99ca000 c99fe000 fltmgr fltmgr.sys Tue Jul 14 00:11:13 2009 (4A5BBF11)
c9a00000 c9a09000 Fs_Rec Fs_Rec.sys Tue Jul 14 00:11:14 2009 (4A5BBF12)
c9d57000 c9d89000 fvevol fvevol.sys Sat Nov 20 08:40:22 2010 (4CE78976)
c9f66000 c9f97000 fwpkclnt fwpkclnt.sys Sat Nov 20 08:39:08 2010 (4CE7892C)
e302d000 e3064000 hal halmacpi.dll Sat Nov 20 08:37:38 2010 (4CE788D2)
d057a000 d0599000 HDAudBus HDAudBus.sys Sat Nov 20 09:59:28 2010 (4CE79C00)
d2d0f000 d2d5f000 HdAudio HdAudio.sys Sat Nov 20 10:00:19 2010 (4CE79C33)
d8113000 d8126000 HIDCLASS HIDCLASS.SYS Sat Nov 20 09:59:37 2010 (4CE79C09)
d8126000 d812c480 HIDPARSE HIDPARSE.SYS Tue Jul 14 00:50:59 2009 (4A5BC863)
d8108000 d8113000 hidusb hidusb.sys Sat Nov 20 09:59:38 2010 (4CE79C0A)
e4c26000 e4cab000 HTTP HTTP.sys Sat Nov 20 08:40:17 2010 (4CE78971)
c9ff7000 c9fff000 hwpolicy hwpolicy.sys Sat Nov 20 08:37:35 2010 (4CE788CF)
c9616000 c9623000 kbdclass kbdclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
d812d000 d8139000 kbdhid kbdhid.sys Sat Nov 20 09:50:10 2010 (4CE799D2)
e0ba7000 e0baf000 kdcom kdcom.dll Tue Jul 14 02:08:58 2009 (4A5BDAAA)
d2c78000 d2cac000 ks ks.sys Sat Nov 20 09:50:17 2010 (4CE799D9)
c9b7c000 c9b8f000 ksecdd ksecdd.sys Thu Nov 17 03:15:56 2011 (4EC47C6C)
c9d05000 c9d2a000 ksecpkg ksecpkg.sys Thu Nov 17 03:37:34 2011 (4EC4817E)
d0599000 d05aa000 l160x86 l160x86.sys Tue Oct 13 03:08:17 2009 (4AD3E111)
d81bf000 d81cf000 lltdio lltdio.sys Tue Jul 14 00:53:18 2009 (4A5BC8EE)
d814f000 d816a000 luafv luafv.sys Tue Jul 14 00:15:44 2009 (4A5BC020)
c962a000 c9635000 mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 00:13:13 2009 (4A5BBF89)
d8139000 d8144000 monitor monitor.sys Tue Jul 14 00:25:58 2009 (4A5BC286)
d2c37000 d2c44000 mouclass mouclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
d8144000 d814f000 mouhid mouhid.sys Tue Jul 14 00:45:08 2009 (4A5BC704)
c9943000 c9959000 mountmgr mountmgr.sys Sat Nov 20 08:38:09 2010 (4CE788F1)
e4cc4000 e4cd6000 mpsdrv mpsdrv.sys Tue Jul 14 00:52:52 2009 (4A5BC8D4)
e4cd6000 e4cf9000 mrxsmb mrxsmb.sys Wed Apr 27 03:17:20 2011 (4DB77CB0)
e4cf9000 e4d34000 mrxsmb10 mrxsmb10.sys Sat Jul 09 03:29:57 2011 (4E17BD25)
e4d34000 e4d4f000 mrxsmb20 mrxsmb20.sys Wed Apr 27 03:17:26 2011 (4DB77CB6)
ceafd000 ceb08000 Msfs Msfs.SYS Tue Jul 14 00:11:26 2009 (4A5BBF1E)
c987e000 c9886000 msisadrv msisadrv.sys Tue Jul 14 00:11:09 2009 (4A5BBF0D)
c9b51000 c9b7c000 msrpc msrpc.sys Tue Jul 14 00:11:59 2009 (4A5BBF3F)
c9822000 c982c000 mssmbios mssmbios.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
c9fe7000 c9ff7000 mup mup.sys Tue Jul 14 00:14:14 2009 (4A5BBFC6)
c9c10000 c9cc7000 ndis ndis.sys Sat Nov 20 08:39:19 2010 (4CE78937)
cf1ab000 cf1b6000 ndistapi ndistapi.sys Tue Jul 14 00:54:24 2009 (4A5BC930)
cf1b6000 cf1d8000 ndiswan ndiswan.sys Sat Nov 20 10:07:48 2010 (4CE79DF4)
d2cfe000 d2d0f000 NDProxy NDProxy.SYS Sat Nov 20 10:07:39 2010 (4CE79DEB)
cea00000 cea0e000 netbios netbios.sys Tue Jul 14 00:53:54 2009 (4A5BC912)
ceba5000 cebd7000 netbt netbt.sys Sat Nov 20 08:39:22 2010 (4CE7893A)
c9cc7000 c9d05000 NETIO NETIO.SYS Sat Nov 20 08:40:03 2010 (4CE78963)
ceb08000 ceb16000 Npfs Npfs.SYS Tue Jul 14 00:11:31 2009 (4A5BBF23)
c9c00000 c9c0a000 nsiproxy nsiproxy.sys Tue Jul 14 00:12:08 2009 (4A5BBF48)
e2c1b000 e302d000 nt ntkrpamp.exe Wed Oct 26 03:21:40 2011 (4EA76EB4)
c9a22000 c9b51000 Ntfs Ntfs.sys Fri Mar 11 03:21:11 2011 (4D799527)
cea9d000 ceaa4000 Null Null.SYS Tue Jul 14 00:11:12 2009 (4A5BBF10)
cebde000 cebfd000 pacer pacer.sys Tue Jul 14 00:53:58 2009 (4A5BC916)
cf13c000 cf154000 parport parport.sys Tue Jul 14 00:45:34 2009 (4A5BC71E)
c98bb000 c98cc000 partmgr partmgr.sys Sat Nov 20 08:38:14 2010 (4CE788F6)
e4d4f000 e4d56000 parvdm parvdm.sys Tue Jul 14 00:45:29 2009 (4A5BC719)
c9886000 c98b0000 pci pci.sys Sat Nov 20 08:37:57 2010 (4CE788E5)
c9927000 c992e000 pciide pciide.sys Tue Jul 14 00:11:19 2009 (4A5BBF17)
c992e000 c993c000 PCIIDEX PCIIDEX.SYS Tue Jul 14 00:11:15 2009 (4A5BBF13)
c9bec000 c9bfa000 pcw pcw.sys Tue Jul 14 00:11:10 2009 (4A5BBF0E)
e4d67000 e4dfe000 peauth peauth.sys Tue Jul 14 01:35:44 2009 (4A5BD2E0)
d2d5f000 d2d8e000 portcls portcls.sys Tue Jul 14 00:51:00 2009 (4A5BC864)
c9635000 c9646000 PSHED PSHED.dll Tue Jul 14 02:09:36 2009 (4A5BDAD0)
cf193000 cf1ab000 rasl2tp rasl2tp.sys Tue Jul 14 00:54:33 2009 (4A5BC939)
cf1d8000 cf1f0000 raspppoe raspppoe.sys Tue Jul 14 00:54:53 2009 (4A5BC94D)
cf000000 cf017000 raspptp raspptp.sys Tue Jul 14 00:54:47 2009 (4A5BC947)
cf017000 cf02e000 rassstp rassstp.sys Tue Jul 14 00:54:57 2009 (4A5BC951)
c97ba000 c97fb000 rdbss rdbss.sys Sat Nov 20 08:42:44 2010 (4CE78A04)
cf1f0000 cf1fa000 rdpbus rdpbus.sys Tue Jul 14 01:02:40 2009 (4A5BCB20)
ceae5000 ceaed000 RDPCDD RDPCDD.sys Sat Nov 20 10:22:19 2010 (4CE7A15B)
ceaed000 ceaf5000 rdpencdd rdpencdd.sys Tue Jul 14 01:01:39 2009 (4A5BCAE3)
ceaf5000 ceafd000 rdprefmp rdprefmp.sys Tue Jul 14 01:01:41 2009 (4A5BCAE5)
c9d2a000 c9d57000 rdyboost rdyboost.sys Sat Nov 20 09:00:07 2010 (4CE78E17)
d81cf000 d81e2000 rspndr rspndr.sys Tue Jul 14 00:53:20 2009 (4A5BC8F0)
d2c50000 d2c76000 SCSIPORT SCSIPORT.SYS Sat Nov 20 09:50:55 2010 (4CE799FF)
e4c00000 e4c0a000 secdrv secdrv.SYS Wed Sep 13 14:18:32 2006 (45080528)
d001b000 d0025000 serenum serenum.sys Tue Jul 14 00:45:27 2009 (4A5BC717)
cea0e000 cea28000 serial serial.sys Tue Jul 14 00:45:33 2009 (4A5BC71D)
c9fdf000 c9fe7000 spldr spldr.sys Mon May 11 17:13:47 2009 (4A084EBB)
e762c000 e767e000 srv srv.sys Fri Apr 29 03:46:30 2011 (4DBA2686)
d2da7000 d2df7000 srv2 srv2.sys Fri Apr 29 03:46:13 2011 (4DBA2675)
d8000000 d8021000 srvnet srvnet.sys Fri Apr 29 03:46:08 2011 (4DBA2670)
d8035000 d809c000 stwrt stwrt.sys Wed Jun 10 07:06:15 2009 (4A2F4D57)
d2c76000 d2c77380 swenum swenum.sys Tue Jul 14 00:45:08 2009 (4A5BC704)
c9e1c000 c9f66000 tcpip tcpip.sys Thu Sep 29 04:22:11 2011 (4E83E463)
e4c0a000 e4c17000 tcpipreg tcpipreg.sys Sat Nov 20 10:07:13 2010 (4CE79DD1)
ceb2d000 ceb39000 TDI TDI.SYS Sat Nov 20 08:39:18 2010 (4CE78936)
ceb16000 ceb2d000 tdx tdx.sys Sat Nov 20 08:39:17 2010 (4CE78935)
c9811000 c9822000 termdd termdd.sys Sat Nov 20 10:21:10 2010 (4CE7A116)
daff0000 daff9000 TSDDD TSDDD.dll unavailable (00000000)
cf109000 cf12a000 tunnel tunnel.sys Sat Nov 20 10:06:40 2010 (4CE79DB0)
d2cac000 d2cba000 umbus umbus.sys Sat Nov 20 10:00:23 2010 (4CE79C37)
d80ef000 d8106000 usbccgp usbccgp.sys Fri Mar 25 02:58:06 2011 (4D8C04BE)
d8106000 d8107700 USBD USBD.SYS Fri Mar 25 02:57:53 2011 (4D8C04B1)
d000c000 d001b000 usbehci usbehci.sys Fri Mar 25 02:57:58 2011 (4D8C04B6)
d0000000 d000c000 usbfilter usbfilter.sys Wed Dec 15 10:34:42 2010 (4D0899C2)
d2cba000 d2cfe000 usbhub usbhub.sys Fri Mar 25 02:58:34 2011 (4D8C04DA)
d05aa000 d05b4000 usbohci usbohci.sys Fri Mar 25 02:57:58 2011 (4D8C04B6)
d05b4000 d05ff000 USBPORT USBPORT.SYS Fri Mar 25 02:58:05 2011 (4D8C04BD)
d2c44000 d2c50000 VClone VClone.sys Sat Jan 15 16:20:14 2011 (4D31C93E)
c98b0000 c98bb000 vdrvroot vdrvroot.sys Tue Jul 14 00:46:19 2009 (4A5BC74B)
ceaab000 ceab7000 vga vga.sys Tue Jul 14 00:25:50 2009 (4A5BC27E)
ceab7000 cead8000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:25:49 2009 (4A5BC27D)
c9959000 c9982180 vmbus vmbus.sys Sat Nov 20 09:14:58 2010 (4CE79192)
c9f97000 c9f9f380 vmstorfl vmstorfl.sys Sat Nov 20 09:14:37 2010 (4CE7917D)
c98cc000 c98dc000 volmgr volmgr.sys Sat Nov 20 08:38:06 2010 (4CE788EE)
c98dc000 c9927000 volmgrx volmgrx.sys Tue Jul 14 00:11:41 2009 (4A5BBF2D)
c9fa0000 c9fdf000 volsnap volsnap.sys Sat Nov 20 08:38:13 2010 (4CE788F5)
c9a09000 c9a1c000 wanarp wanarp.sys Sat Nov 20 10:07:45 2010 (4CE79DF1)
cead8000 ceae5000 watchdog watchdog.sys Tue Jul 14 00:24:10 2009 (4A5BC21A)
c973b000 c97ac000 Wdf01000 Wdf01000.sys Tue Jul 14 00:11:36 2009 (4A5BBF28)
c97ac000 c97ba000 WDFLDR WDFLDR.SYS Tue Jul 14 00:11:25 2009 (4A5BBF1D)
cebd7000 cebde000 wfplwf wfplwf.sys Tue Jul 14 00:53:51 2009 (4A5BC90F)
dad90000 dafe0000 win32k win32k.sys Sat Jan 14 03:35:31 2012 (4F10F803)
c9983000 c9995000 winhv winhv.sys Sat Nov 20 08:38:15 2010 (4CE788F7)
c9875000 c987e000 WMILIB WMILIB.SYS Tue Jul 14 00:11:22 2009 (4A5BBF1A)
d81a5000 d81bf000 WudfPf WudfPf.sys Sat Nov 20 09:58:55 2010 (4CE79BDF)
Unloaded modules:
c9dae000 c9dbb000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000D000
c9dbb000 c9dc6000 dump_ataport
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000B000
c9dc6000 c9dcf000 dump_atapi.s
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00009000
c9dcf000 c9de0000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00011000
Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.
HTH.