Two BCCode 50 & 3b in the last hour...HALP!

Discussion in 'Windows 7 Help and Support' started by salamander, Jun 25, 2010.

  1. salamander

    salamander New Member

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    Hello,
    Im having some trouble with those annoying BCC0des which result after a BSOD!!
    In the last hour while trying to do some editing on premiere, I have been interuppted with the following 3 BSOD's:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFF800C08C5BFA
    BCP2: 0000000000000000
    BCP3: FFFFF9600018A68F
    BCP4: 0000000000000005
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    &

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFF780076437A0
    BCP2: 0000000000000000
    BCP3: FFFFF80002AC7DDA
    BCP4: 0000000000000002
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    &

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF80002ABB05B
    BCP3: FFFFF8800A06C520
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    At the moment I have stopped editing, and so have the bluescreens.
    Is 'Premiere8' the problem here you reckon or is it hardware, bug related?
    Any help would be great!
    :)
    thanks!
     
  2. TorrentG

    TorrentG Banned

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  3. salamander

    salamander New Member

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    Hi TorrentG
    Thanks for the advice.
    I have the most recent video card drivers to date from XFX site.
    Saying that, I do rmember haveing more BSOD since installing the new card a few months ago...hmmm, i hope I wont have to get a new card!
    :eek:

    also I have done as you asked and attached the DMP zip file!
     

    Attached Files:

    • dmp.zip
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  4. TorrentG

    TorrentG Banned

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    Cool, then uninstall the Avast! as shown how to do and replace with MSE. Problems should go away then.

    You should probably update this Realtek networking driver. Look in the device manager for your type of specific network device from Realtek and find the new driver by searching for the number at the following link:

    Code:
    Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009
    Realtek

    Also, update any/all software such as Roxio or whatnot that has cd/dvd burning capabilities in order to update this driver:

    Code:
    PxHlpa64 PxHlpa64.sys Wed Mar 12 21:58:17 2008 
     
  5. salamander

    salamander New Member

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    thanks alot for your helpful advice :) im going to try your recs and see what happens!
     
  6. salamander

    salamander New Member

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    All was going well with the advice you gave, then another BSOD occured BCCode50 again!
    I have uninstalled and wiped clean Avast from my system using the AV uninstaller, however I wasnt able to load up the RealTek drivers from the link you provided, as Win7 keeps bringing up a popup about it being an untrusted source?
    I click 'allow' but the popup keeps returning untill I cancel and get out of setup...

    Also I got the following message on the BSOD: win32k.sys as the cause of the error

    does this help?

    p.s. I have added an up-to-date dmp.zip below
     

    Attached Files:

  7. TorrentG

    TorrentG Banned

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    I would boot to safe mode + networking to download and install the latest Realtek driver. Also as a temporary testing measure, go to C:\Windows\System32\drivers and rename PxHlpa64.sys to PxHlpa64.sys.BAK

    Reboot into normal mode after and hope for the best. Good luck.
     
  8. salamander

    salamander New Member

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    thanks again TG. I really appreciate your time.
    I have done as you suggested and am now hoping for the best lol
    :)
    ill let you know if its successful.
     

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