I'm really hoping someone can help because I am totally stumped. Last night I was on the internet at home absolutely fine and my laptop automatically downloaded an update, since then I have been unable to connect to my wi-fi. I deleted the updates and was still unable to connect, so I tried to used a system recovery restore point and every one I use starts but fails to complete. So, I did a factory reset after around 8 hours of trying to sort it out today and I STILL have the same problem. I can plug in the cable to connect and my housemate is having absolutely no issues connecting and neither is my phone so now I am at a total loss what I should do to resolve this. Prior to the factory reset I was able to connect to the wi-fi but it was stating no network access/limited access and now it simply won't connect to my internet at all. It finds my full strength signal but will not connect. My drivers for the Broadcom 4313 802.11b/g/n card are the most up to date and the laptop (HP G62) says it is working fine. Anyone have any ideas??