Windows 7 Unable to follow windows support guide

[Xander]

Hi, I face a problem described exactly by this article

A computer that is running Windows 7 does not start after you force the computer to shut down

I have followed their solution suggestion; starting the computer by using a Windows PE disc. Now the following step is to "start the computer in normal mode".

My problem is, that when I boot from this disc, some cmd "X:\windows\system32\cmd.exe -startnet.cmd" appears writing the following:

X:\windows\system32\wpeinit
X:\windows\system32>
​

So, how do I start the computer in normal mode from here?
Thanks a lot for your help,
Xander

btw. I cannot access safe mode or anything when not booting from the disc.

 

[Saltgrass]

It sounds like they just want the system to boot, then restart and boot normally without the WinPE disk...

I have not done this procedure, so cannot verify how it works.

 

[Xander]

yea, the problem is that I cannot restart from the cmd.
If I enter 'exit' it just goes back to boot menu and then black screen if I don't boot from the WinPE disk.

 

[Saltgrass]

yea, the problem is that I cannot restart from the cmd.

I do not understand this comment. You cannot take the WinPE DVD out then hit reset on your system and reboot, hopefully back into Windows?

 

[Xander]

I do not understand this comment. You cannot take the WinPE DVD out then hit reset on your system and reboot, hopefully back into Windows?

Is there a proper way to hit reset? Typing 'exit' in the cmd or holding down the power button does not solve the problem and it does not recognize the 'shutdown' commands.

 

[Saltgrass]

As long as you have rebooted your system without the DVD, you have done what they suggest. The guide is for a 32 bit Windows 7 system, so I assume you are running that.

But you problem is the system will not complete the boot, but stops at a black screen?

Do you have a recovery CD or Windows 7 install DVD you could boot to and try a startup repair?

 

[Xander]

Yes, 32 bit is is. And yes, what you describe is exactly what happens. But unfortunately no, the computer came with Windows 7 installed, so I don't have any CD's.

I guess I will have to have a professional to look at it, but thanks a lot for your suggestions.

 

[Saltgrass]

You can download and burn a .iso file of the Windows 7 install DVD and try that...

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