Unable to install updates for two items.

#1
I am using a homemade computer with an intel chip on Gigabyte board with 8 gigs of ram using win7 professional. I have had no trouble with updates since inception Jan 2010.But the following two updates will not install automatically or manually..

Microsoft .NET Framework 3.5 SP1 Update for Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB982526)

Installation date: ‎8/‎6/‎2010 3:22 PM

Installation status: Failed

Error details: Code 80073712

Update type: Important

This update addresses a set of known issues of the Microsoft .NET Framework 3.5 Service Pack 1. After you install this item, you may have to restart your computer.

More information:
An update rollup is available for the .NET Framework 3.5 SP1 in Windows 7 and in Windows Server 2008 R2

Help and Support:
Microsoft Support


Microsoft .NET Framework 4 Client Profile for Windows 7 x64-based Systems (KB982670)

Installation date: ‎8/‎6/‎2010 3:27 PM

Installation status: Failed

Error details: Code 80073712

Update type: Recommended

The Microsoft .NET Framework 4 Client Profile provides a subset of features from the .NET Framework 4. The Client Profile is designed to run client applications and to enable the fastest possible deployment for Windows Presentation Foundation (WPF) and Windows Forms technology.

More information:
The .NET Framework 4 Client Profile is available on Windows Update

Help and Support:
Microsoft Support

I would appreciate any help I can get on this one. Thank you.:eek:
 


zvit

Honorable Member
#2
I only researched the 3.5 but might help for both:

Possible soultions:

1. Error Code 80073712 - Windows Update

2. Disable any firewalls and try again.
 


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