Unable to register or activate Windows 7 Release Candidate 1

Discussion in 'Windows 7 Help and Support' started by Cameron, Jun 27, 2009.

  1. Cameron

    Cameron Honorable Member

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    Dear Forum Members,

    Can anyone please explain to me how to activate and register Windows 7?
    I have repeatedly been receiving the following error message;

    "A problem occurred when Windows tried to activate. Error Code 0x8004FC13"

    I have been trying to use the Product Key as provided before the commencement
    of the download and also I have tried other Product Keys as advised by Microsoft.
    Specifically I have attempted to re-download Win 7 RC1 multiple times and tried
    the "new" product keys provided (I didn't actually proceed with the download as
    I have an .ISO DVD copy of the program) however I persistently receive the same
    error message/code.

    Can anyone please advise me of what they think the issue and the solution might
    be?

    Thanks very much.
     
  2. nononomebusy

    nononomebusy New Member

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    Hello Cameron,

    Are you running behind a proxy server or a firewall by any chance? sometimes this can cause problems - it may also be a restriction your ISP has put on you. It sounds like your key is not making it to the authentication server.

    Kindest Regards,
    Matthew

    P.S I just found this Activation of Windows 7 which may help you.
     
    #2 nononomebusy, Jun 27, 2009
    Last edited: Jun 27, 2009
  3. Cameron

    Cameron Honorable Member

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    Hello Matthew,

    Thank you for your reply. I have only recently started on ADSL2+
    and I'm still figuring out the whole"Ports" concept.

    I will check out of it's the Modem firewall that is causing this issue.

    Thanks very much for your reply and I will update this thread when
    it works.

    Cameron.
     

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