Unespected BSOD result in crash dump

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Maksim Kovcik, Dec 22, 2012.

  1. Maksim Kovcik

    Maksim Kovcik New Member

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    Hi everyone recently had a crash dump file appear c:\windows\minidump
    I am uploading it here.I cannot specify what the cause of this problem may have been.;)
     

    Attached Files:

  2. Trouble

    Trouble Noob Whisperer

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    Hello and welcome to the forums.
    First make sure your machine is configured properly to facilitate the collection of .dmp files.
    Then:
    Please read the first post in this sticky thread here How to ask for help with a BSOD problem
    Do your best to accumulate the data required.
    Run the SF Diagnostic tool (download and right click the executable and choose run as administrator )
    Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.
    Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.

    Additionally, if you haven’t already, please take some time and fill out your system specs in your forum profile area http://windows7forums.com/windows-7-support/72212-help-us-help-you-filling-your-system-specs.html#post235529 .
    Update / upgrade or consider uninstalling or renaming the following old drivers
    lmimirr.sys 4/10/2007 Driver Reference Table - lmimirr.sys
    LMIRfsDriver.sys 7/14/2008 Driver Reference Table - LMIRfsDriver.sys
    RaInfo.sys RaInfo.sys Driver Reference Table - RaInfo.sys
    WinRing0x64.sys 7/26/2008
    and uninstall Daemon Tools or the Alcohol product using these two drivers
    dtsoftbus01.sys 1/13/2012
    sptd.sys 8/18/2012
    And then get this uninstaller from here DuplexSecure - Downloads run it and click the UNINSTALL button to completely remove sptd.sys.

    Then from and elevated command prompt run the native Check Disk utility. Type
    chkdsk C: /R
    hit enter
    answer Yes "Y" when prompted and then reboot and let it run. Check event viewer for results after Check Disk has completed and rebooted your machine.

    Finally for some additional peace of mind
    Download Memtest86+ from this location here. Burn the ISO to a CD and boot the computer from the CD from a cold boot after leaving it off for an hour or more.
    Ideally let it run for at least 7 passes / 6-8 hours. If errors appear before that you can stop that particular test. Any time Memtest86+ reports errors, it can be either bad RAM or a bad Mobo slot. Perform the test RAM sticks individually as well as all possible combinations. When you find a good one then test it in all slots. Post back with the results.
    See this Guide to using Memtest 86+

    Regards
    Randy
     

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