unexpected BSOD results in crash dump

Discussion in 'Windows 7 Help and Support' started by cnkakashi, Aug 20, 2012.

  1. cnkakashi

    cnkakashi New Member

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  2. kemical

    kemical Windows Forum Admin
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    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************


    Use !analyze -v to get detailed debugging information.


    BugCheck 19, {20, fffffa80059c3910, fffffa80059c3a20, 411002f}


    Unable to load image \SystemRoot\system32\DRIVERS\GUCI_AVS.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for GUCI_AVS.sys
    *** ERROR: Module load completed but symbols could not be loaded for GUCI_AVS.sys
    Probably caused by : GUCI_AVS.sys ( GUCI_AVS+2c035 )


    Followup: MachineOwner

    Hi,

    the driver causing the above issue is from Pixart: Welcome to Pixart Imaging Inc. and is related a camera or similar.

    GUCI_AVS GUCI_AVS.sys Fri Nov 14 06:44:01 2008

    You notice it is well out of date. Please update.

    I also notice your bios is old:
    BiosVendor = American Megatrends Inc.
    BiosVersion = V1.11
    BiosReleaseDate = 04/20/2011
    SystemManufacturer = MSI
    SystemProductName = MS-7642
    SystemFamily = To Be Filled By O.E.M.
    SystemVersion = 1.0
    SystemSKU = To Be Filled By O.E.M.
    BaseBoardManufacturer = MSI
    BaseBoardProduct = 890GXM-G65 (MS-7642)
    BaseBoardVersion = 1.0

    Please update: MSI Global ? Mainboard - 890GXM-G65

    Lastly this may just be an indication of bad RAM. Try swopping the modules around as well as running the app found here on each stick individually.
    Memtest86+ - Advanced Memory Diagnostic Tool Run for at least 7/8 passes.
     
  3. cnkakashi

    cnkakashi New Member

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    thank you very much, yes it is about the webcam installer. thank u very much Mr. Kemical for the help though i got warned for this post hehe well its worth it. God bless u and ur family from here in manila!
     
  4. kemical

    kemical Windows Forum Admin
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    You were warned? For what?

    Anyhow I do hope the above helped some but if issues continue please post back.
     

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