unexpected BSOD results in crash dump

#1
gud pm guys,

i have recently had a crash dump file appeared in c:/windows/minidump.

pls help guys it happened everytime when im putting an extra 2gb ddr3 ram , so right now i can only use 2gb of ram. im uploading the file here for ur kind help

View attachment 082012-22245-01.dmp

View attachment 082012-22744-01.dmp
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
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* Bugcheck Analysis *
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Use !analyze -v to get detailed debugging information.


BugCheck 19, {20, fffffa80059c3910, fffffa80059c3a20, 411002f}


Unable to load image \SystemRoot\system32\DRIVERS\GUCI_AVS.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for GUCI_AVS.sys
*** ERROR: Module load completed but symbols could not be loaded for GUCI_AVS.sys
Probably caused by : GUCI_AVS.sys ( GUCI_AVS+2c035 )


Followup: MachineOwner

Hi,

the driver causing the above issue is from Pixart: Welcome to Pixart Imaging Inc. and is related a camera or similar.

GUCI_AVS GUCI_AVS.sys Fri Nov 14 06:44:01 2008

You notice it is well out of date. Please update.

I also notice your bios is old:
BiosVendor = American Megatrends Inc.
BiosVersion = V1.11
BiosReleaseDate = 04/20/2011
SystemManufacturer = MSI
SystemProductName = MS-7642
SystemFamily = To Be Filled By O.E.M.
SystemVersion = 1.0
SystemSKU = To Be Filled By O.E.M.
BaseBoardManufacturer = MSI
BaseBoardProduct = 890GXM-G65 (MS-7642)
BaseBoardVersion = 1.0

Please update: MSI Global ? Mainboard - 890GXM-G65

Lastly this may just be an indication of bad RAM. Try swopping the modules around as well as running the app found here on each stick individually.
Memtest86+ - Advanced Memory Diagnostic Tool Run for at least 7/8 passes.
 


#3
thank you very much, yes it is about the webcam installer. thank u very much Mr. Kemical for the help though i got warned for this post hehe well its worth it. God bless u and ur family from here in manila!
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#4
You were warned? For what?

Anyhow I do hope the above helped some but if issues continue please post back.
 


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