Unexpected BSOD results in Crush Dump

Hay Everyone I am experiencing some problems with my WINDOWS 7 64bit system, it begun last night by FREEZING at random (e.g. surfing web, watching videos or playing games) fallowed by the all mighty :tongue: windows BLUE SCREEN. I tired to view the minidump files using Win-Dbg but there is some problem with the SYMBOLS reading.......I can roll back my OS with SYSTEM RESTORE but............I like to solve problems my self :p

unfortunately i have not idea what might of triggers this sudden behaviour on my SYSTEM which was ruining very smooth

I have attached dump files for these who might wish to review them........



Does anyone knows how to read minidump files...? i tried to read them using WIN-Dbg but it complains about symbols...

Joe S

Excellent Member
Does anyone knows how to read minidump files...? i tried to read them using WIN-Dbg but it complains about symbols...
Yes there are people that read them. It would have been noticed sooner if you had posted in BSOD section. This is just a users forum not customer service.


Noob Whisperer
Start by updating a couple drivers
gdrv.sys 3/12/2009 Gigabyte Tools, possibly EasyTune, update, or uninstall
PxHlpa64.sys 6/23/2009 Px Engine Device Driver Sonic Solutions Software, update or uninstall
GEARAspiWDM.sys 5/18/2009 update from here Driver updates - GEAR Software
RTKVHD64.sys 8/18/2009 unpdate from here Realtek
Rt64win7.sys 7/30/2009 update likely from here Realtek make sure your card is in the list, if not use the navigation menu in left column of site to locate your specific card.
All four of your dump files are virtually identical
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa80081dd060, fffffa80081dd340, fffff80002f7e240}

Probably caused by : csrss.exe

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A process or thread crucial to system operation has unexpectedly exited or been
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arg1: 0000000000000003, Process
Arg2: fffffa80081dd060, Terminating object
Arg3: fffffa80081dd340, Process image file name
Arg4: fffff80002f7e240, Explanatory message (ascii)

Debugging Details:

PROCESS_OBJECT: fffffa80081dd060

IMAGE_NAME:  csrss.exe



FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

BUGCHECK_STR:  0xF4_C0000005




fffff880`036e20e8 fffff800`03001142 : 00000000`000000f4 00000000`00000003 fffffa80`081dd060 fffffa80`081dd340 : nt!KeBugCheckEx
fffff880`036e20f0 fffff800`02fad269 : ffffffff`ffffffff fffffa80`08bd28d0 fffffa80`081dd060 fffffa80`081dd060 : nt!PspCatchCriticalBreak+0x92
fffff880`036e2130 fffff800`02f31c74 : ffffffff`ffffffff 00000000`00000001 fffffa80`081dd060 fffff6fb`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17a06
fffff880`036e2180 fffff800`02c75153 : fffffa80`081dd060 fffff800`c0000005 fffffa80`08bd28d0 fffff880`036e2b78 : nt!NtTerminateProcess+0xf4
fffff880`036e2200 fffff800`02c716f0 : fffff800`02cb5ada fffff880`036e2b78 fffff880`036e28d0 fffff880`036e2c20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`036e2398 fffff800`02cb5ada : fffff880`036e2b78 fffff880`036e28d0 fffff880`036e2c20 00000000`008e1be0 : nt!KiServiceLinkage
fffff880`036e23a0 fffff800`02c75542 : fffff880`036e2b78 00000000`00011ffd fffff880`036e2c20 00000000`008e16b8 : nt! ?? ::FNODOBFM::`string'+0x4619d
fffff880`036e2a40 fffff800`02c740ba : 00000000`00000001 00000000`00011ffd 00000000`778a9201 00000000`777cfe48 : nt!KiExceptionDispatch+0xc2
fffff880`036e2c20 00000000`7779599b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`008e1000 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7779599b


FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe

BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe

Followup: MachineOwner
Indicating an issue with csrss.exe a Windows file (Client Server RunTime Services) not likely the actual cause.
My concern is a potential infection, because your two most recent dump files are showing an apparent random Temp file loading as a driver
So I would suggest employing most if not all of the following resources to make sure there is no malicious software present on your machine.
The home of Spybot-S&D!
Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer
SUPERAntiSpyware.com | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Download Details - Microsoft Download Center - Windows Malicious Software Removal Tool
Microsoft Safety Scanner - Antivirus | Remove Spyware, Malware, Viruses Free
Additionally you should probably consider upgrading your OS to Service Pack 1
Download Details - Microsoft Download Center - Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932)

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