Windows 7 Unexpected BSOD

norbert955 · Nov 25, 2011

Hello, everyone

I have today an a 2 unexpected BSOD. I dont know what is the problem can u help me??
Link Removed
Link Removed

Elmer · Nov 25, 2011

Hi norbert and Welcome to The Forum.

STOP 0x000000FE: BUGCODE_USB_DRIVER

Usual causes: USB device driver

Your latest dump file lists usbohci.sys as the probable cause.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes can often indicate hardware issues.

As a Priority:

sptd.sys Sun Oct 11 21:54:02 2009 The sptd.sys driver is notorious for causing BSOD's with Windows 7. It's a driver used and installed along with Daemon Tools and Alcohol 120 which you'll also have to uninstall.
Then use the correct (32bit or 64bit) download from Link Removed to uninstall the SPTD.SYS driver.
Make sure to select the uninstall button! DO NOT SELECT INSTALL!!

AVG is known to be a cause of BSOD's on Windows 7 systems. Suggest that you uninstall it. Download the correct Link Removed for your system (32 or 64 bit).
If you have AVG ID protection installed, download the AVGID Protection Remover from the above link as well (it wouldn't hurt to download and run it anyway). Download BSOD friendly Link Removed due to 404 Error as AVG's replacement.
Uninstall AVG through the Control Panel. Re-boot to Safe Mode and run the AVG Removal tool(s). Re-boot to normal mode and install MSE. Make sure your Windows firewall is enabled!

Make sure your system is fully updated including SP1.

Drivers with Updates:

atikmdag.sys Wed Apr 20 02:48:00 2011
atikmpag.sys Wed Apr 20 02:22:09 2011 Link Removed

jraid.sys Mon Jan 11 11:28:03 2010 Link Removed June '11

nusb3hub.sys Fri Jan 22 03:21:46 2010
nusb3xhc.sys Fri Jan 22 03:21:48 2010 Go to your Motherboard Mfr. Support website (or Link Removed - Invalid URL) and update your USB 3.0 drivers. A June 2011 set are available Here.

Rt86win7.sys Fri Jun 10 07:31:55 2011 Link Removed If you're unsure about manually installing drivers then choose the Win7 and WinServer 2008 R2 Auto Installation Program (SID:1469821) option to download.

Bugcheck Analysis:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {5, 867330e0, 10024397, 87298cb8}

Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys

Probably caused by : usbohci.sys ( usbohci!OHCI_PollAsyncEndpoint+5e )

Followup: MachineOwner

Drivers:

Code:

9009f000 900cb000   1394ohci 1394ohci.sys Tue Jul 14 00:51:59 2009 (4A5BC89F)
9012d000 90166000   a30570b9 a30570b9.SYS Tue Jul 14 22:12:41 2009 (4A5CF4C9)
88f23000 88f6b000   ACPI     ACPI.sys     Tue Jul 14 00:11:11 2009 (4A5BBF0F)
8ec11000 8ec6b000   afd      afd.sys      Mon Apr 25 03:35:37 2011 (4DB4DDF9)
9017c000 9018e000   AgileVpn AgileVpn.sys Tue Jul 14 00:55:00 2009 (4A5BC954)
8f23c000 8f24c000   amdiox86 amdiox86.sys Thu Feb 18 15:17:49 2010 (4B7D5A1D)
8e27c000 8e28d000   amdppm   amdppm.sys   Tue Jul 14 00:11:03 2009 (4A5BBF07)
8905a000 89063000   amdxata  amdxata.sys  Tue May 19 18:57:35 2009 (4A12F30F)
9bd70000 9bd9f000   AODDriver2 AODDriver2.sys Wed Jun 15 09:37:57 2011 (4DF86F65)
9009d000 9009e6c0   ASACPI   ASACPI.sys   Thu Jul 16 04:28:28 2009 (4A5E9E5C)
8e25a000 8e25afa0   AsIO     AsIO.sys     Mon Aug 03 08:02:32 2009 (4A768B88)
837f5000 837fe000   atapi    atapi.sys    Tue Jul 14 00:11:15 2009 (4A5BBF13)
89037000 8905a000   ataport  ataport.SYS  Tue Jul 14 00:11:18 2009 (4A5BBF16)
8f2be000 8f2db000   AtiHdmi  AtiHdmi.sys  Wed Sep 30 14:54:26 2009 (4AC36312)
8f819000 8ffd1000   atikmdag atikmdag.sys Wed Apr 20 02:48:00 2011 (4DAE3B50)
8e28d000 8e2cd000   atikmpag atikmpag.sys Wed Apr 20 02:22:09 2011 (4DAE3541)
8968a000 89692000   AtiPcie  AtiPcie.sys  Tue May 05 16:00:16 2009 (4A005480)
8975c000 89766000   avgfwd6x avgfwd6x.sys Tue Oct 06 23:04:29 2009 (4ACBBEED)
9bc8c000 9bcb4000   AVGIDSDriver AVGIDSDriver.sys Wed May 12 01:49:34 2010 (4BE9FB1E)
8f3a7000 8f3b1000   AVGIDSFilter AVGIDSFilter.sys Wed May 12 01:48:50 2010 (4BE9FAF2)
8f39e000 8f3a7000   AVGIDSShim AVGIDSShim.sys Wed May 12 01:50:28 2010 (4BE9FB54)
89681000 8968a000   AVGIDSwx AVGIDSwx.sys Wed May 12 01:50:00 2010 (4BE9FB38)
8e226000 8e259300   avgldx86 avgldx86.sys Thu Jun 03 22:05:19 2010 (4C08190F)
8edc7000 8edcc9c0   avgmfx86 avgmfx86.sys Wed Aug 17 12:30:55 2011 (4E4BA66F)
89675000 89680480   avgrkx86 avgrkx86.sys Thu Feb 11 03:51:27 2010 (4B737EBF)
89788000 897c1b80   avgtdix  avgtdix.sys  Wed Apr 27 08:27:07 2011 (4DB7C54B)
896ea000 896f1000   Beep     Beep.SYS     Tue Jul 14 00:45:00 2009 (4A5BC6FC)
8edb9000 8edc7000   blbdrive blbdrive.sys Tue Jul 14 00:23:04 2009 (4A5BC1D8)
83620000 83628000   BOOTVID  BOOTVID.dll  Tue Jul 14 02:04:34 2009 (4A5BD9A2)
9bcb4000 9bccd000   bowser   bowser.sys   Wed Feb 23 05:05:24 2011 (4D649594)
99440000 9945e000   cdd      cdd.dll      unavailable (00000000)
896c4000 896e3000   cdrom    cdrom.sys    Tue Jul 14 00:11:24 2009 (4A5BBF1C)
8366a000 83715000   CI       CI.dll       Tue Jul 14 02:09:28 2009 (4A5BDAC8)
89650000 89675000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:11:20 2009 (4A5BBF18)
83628000 8366a000   CLFS     CLFS.SYS     Tue Jul 14 00:11:10 2009 (4A5BBF0E)
89225000 89282000   cng      cng.sys      Tue Jul 14 00:32:55 2009 (4A5BC427)
9016f000 9017c000   CompositeBus CompositeBus.sys Tue Jul 14 00:45:26 2009 (4A5BC716)
88c77000 88c84000   crashdmp crashdmp.sys Tue Jul 14 00:45:50 2009 (4A5BC72E)
8ed3d000 8eda1000   csc      csc.sys      Tue Jul 14 00:15:08 2009 (4A5BBFFC)
8eda1000 8edb9000   dfsc     dfsc.sys     Wed Apr 27 03:33:45 2011 (4DB78089)
8ed31000 8ed3d000   discache discache.sys Tue Jul 14 00:24:04 2009 (4A5BC214)
8963f000 89650000   disk     disk.sys     Tue Jul 14 00:11:28 2009 (4A5BBF20)
8f30a000 8f323000   drmk     drmk.sys     Tue Jul 14 01:36:05 2009 (4A5BD2F5)
88c8f000 88c98000   dump_atapi dump_atapi.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
88c84000 88c8f000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:11:16 2009 (4A5BBF14)
88c98000 88ca9000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:12:47 2009 (4A5BBF6F)
905c1000 905cb000   Dxapi    Dxapi.sys    Tue Jul 14 00:25:25 2009 (4A5BC265)
8e2cd000 8e384000   dxgkrnl  dxgkrnl.sys  Tue Nov 02 02:37:53 2010 (4CCF7981)
8e384000 8e3bd000   dxgmms1  dxgmms1.sys  Thu Feb 03 03:34:49 2011 (4D4A2259)
89097000 890a8000   fileinfo fileinfo.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
89063000 89097000   fltmgr   fltmgr.sys   Tue Jul 14 00:11:13 2009 (4A5BBF11)
89290000 89299000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
8960d000 8963f000   fvevol   fvevol.sys   Sat Sep 26 03:24:21 2009 (4ABD7B55)
89559000 8958a000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:12:03 2009 (4A5BBF43)
83018000 8304f000   hal      halmacpi.dll Tue Jul 14 00:11:03 2009 (4A5BBF07)
8ffd1000 8fff0000   HDAudBus HDAudBus.sys Tue Jul 14 00:50:55 2009 (4A5BC85F)
9040b000 9041e000   HIDCLASS HIDCLASS.SYS Tue Jul 14 00:51:01 2009 (4A5BC865)
9041e000 90424480   HIDPARSE HIDPARSE.SYS Tue Jul 14 00:50:59 2009 (4A5BC863)
90400000 9040b000   hidusb   hidusb.sys   Tue Jul 14 00:51:04 2009 (4A5BC868)
9bc07000 9bc8c000   HTTP     HTTP.sys     Tue Jul 14 00:12:53 2009 (4A5BBF75)
895ea000 895f2000   hwpolicy hwpolicy.sys Tue Jul 14 00:11:01 2009 (4A5BBF05)
88fde000 88ffa000   jraid    jraid.sys    Mon Jan 11 11:28:03 2010 (4B4B0B43)
901eb000 901f8000   kbdclass kbdclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
8f33a000 8f346000   kbdhid   kbdhid.sys   Tue Jul 14 00:45:09 2009 (4A5BC705)
80bc2000 80bca000   kdcom    kdcom.dll    Tue Jul 14 02:08:58 2009 (4A5BDAAA)
8f208000 8f23c000   ks       ks.sys       Thu Mar 04 03:57:52 2010 (4B8F2FC0)
891d7000 891ea000   ksecdd   ksecdd.sys   Tue Jul 14 00:11:56 2009 (4A5BBF3C)
8938e000 893b3000   ksecpkg  ksecpkg.sys  Fri Dec 11 04:04:22 2009 (4B21C4C6)
8f37b000 8f38b000   lltdio   lltdio.sys   Tue Jul 14 00:53:18 2009 (4A5BC8EE)
8f346000 8f361000   luafv    luafv.sys    Tue Jul 14 00:15:44 2009 (4A5BC020)
83604000 8360f000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 00:13:13 2009 (4A5BBF89)
90430000 9043b000   monitor  monitor.sys  Tue Jul 14 00:25:58 2009 (4A5BC286)
8f800000 8f80d000   mouclass mouclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
90425000 90430000   mouhid   mouhid.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
837df000 837f5000   mountmgr mountmgr.sys Tue Jul 14 00:11:27 2009 (4A5BBF1F)
9bccd000 9bcdf000   mpsdrv   mpsdrv.sys   Tue Jul 14 00:52:52 2009 (4A5BC8D4)
9bcdf000 9bd02000   mrxsmb   mrxsmb.sys   Wed May 04 03:43:40 2011 (4DC0BD5C)
9bd02000 9bd3d000   mrxsmb10 mrxsmb10.sys Sat Jul 09 03:26:07 2011 (4E17BC3F)
9bd3d000 9bd58000   mrxsmb20 mrxsmb20.sys Wed May 04 03:43:47 2011 (4DC0BD63)
89743000 8974e000   Msfs     Msfs.SYS     unavailable (00000000)
88f6b000 88f73000   msisadrv msisadrv.sys Tue Jul 14 00:11:09 2009 (4A5BBF0D)
89000000 8902b000   msrpc    msrpc.sys    unavailable (00000000)
8ed27000 8ed31000   mssmbios mssmbios.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
895da000 895ea000   mup      mup.sys      Tue Jul 14 00:14:14 2009 (4A5BBFC6)
89299000 89350000   ndis     ndis.sys     Tue Jul 14 00:12:24 2009 (4A5BBF58)
901a6000 901b1000   ndistapi ndistapi.sys Tue Jul 14 00:54:24 2009 (4A5BC930)
901b1000 901d3000   ndiswan  ndiswan.sys  Tue Jul 14 00:54:34 2009 (4A5BC93A)
8f2ad000 8f2be000   NDProxy  NDProxy.SYS  Tue Jul 14 00:54:27 2009 (4A5BC933)
8ec91000 8ec9f000   netbios  netbios.sys  Tue Jul 14 00:53:54 2009 (4A5BC912)
897c2000 897f4000   netbt    netbt.sys    Tue Jul 14 00:12:18 2009 (4A5BBF52)
89350000 8938e000   NETIO    NETIO.SYS    Tue Jul 14 00:12:35 2009 (4A5BBF63)
8974e000 8975c000   Npfs     Npfs.SYS     Tue Jul 14 00:11:31 2009 (4A5BBF23)
8ed1d000 8ed27000   nsiproxy nsiproxy.sys Tue Jul 14 00:12:08 2009 (4A5BBF48)
8304f000 8345f000   nt       ntkrpamp.exe Thu Jun 23 03:27:31 2011 (4E02A493)
890a8000 891d7000   Ntfs     Ntfs.sys     Tue Jul 14 00:12:05 2009 (4A5BBF45)
896e3000 896ea000   Null     Null.SYS     unavailable (00000000)
8f25a000 8f268a00   nusb3hub nusb3hub.sys Fri Jan 22 03:21:46 2010 (4B5919CA)
8e3bd000 8e3df180   nusb3xhc nusb3xhc.sys Fri Jan 22 03:21:48 2010 (4B5919CC)
8ec72000 8ec91000   pacer    pacer.sys    Tue Jul 14 00:53:58 2009 (4A5BC916)
88fa8000 88fb9000   partmgr  partmgr.sys  Tue Jul 14 00:11:35 2009 (4A5BBF27)
88f7e000 88fa8000   pci      pci.sys      Tue Jul 14 00:11:16 2009 (4A5BBF14)
88fc9000 88fd0000   pciide   pciide.sys   Tue Jul 14 00:11:19 2009 (4A5BBF17)
88fd0000 88fde000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:11:15 2009 (4A5BBF13)
89282000 89290000   pcw      pcw.sys      Tue Jul 14 00:11:10 2009 (4A5BBF0E)
a282d000 a28c4000   peauth   peauth.sys   Tue Jul 14 01:35:44 2009 (4A5BD2E0)
8f2db000 8f30a000   portcls  portcls.sys  Tue Jul 14 00:51:00 2009 (4A5BC864)
8360f000 83620000   PSHED    PSHED.dll    Tue Jul 14 02:09:36 2009 (4A5BDAD0)
9018e000 901a6000   rasl2tp  rasl2tp.sys  Tue Jul 14 00:54:33 2009 (4A5BC939)
901d3000 901eb000   raspppoe raspppoe.sys Tue Jul 14 00:54:53 2009 (4A5BC94D)
90000000 90017000   raspptp  raspptp.sys  Tue Jul 14 00:54:47 2009 (4A5BC947)
90017000 9002e000   rassstp  rassstp.sys  Tue Jul 14 00:54:57 2009 (4A5BC951)
8ecdc000 8ed1d000   rdbss    rdbss.sys    Tue Jul 14 00:14:26 2009 (4A5BBFD2)
9002e000 90038000   rdpbus   rdpbus.sys   Tue Jul 14 01:02:40 2009 (4A5BCB20)
8972b000 89733000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:01:40 2009 (4A5BCAE4)
89733000 8973b000   rdpencdd rdpencdd.sys Tue Jul 14 01:01:39 2009 (4A5BCAE3)
8973b000 89743000   rdprefmp rdprefmp.sys Tue Jul 14 01:01:41 2009 (4A5BCAE5)
893b3000 893e0000   rdyboost rdyboost.sys Tue Jul 14 00:22:02 2009 (4A5BC19A)
8f38b000 8f39e000   rspndr   rspndr.sys   Tue Jul 14 00:53:20 2009 (4A5BC8F0)
900cb000 9012d000   Rt86win7 Rt86win7.sys Fri Jun 10 07:31:55 2011 (4DF1BA5B)
88efd000 88f23000   SCSIPORT SCSIPORT.SYS Tue Jul 14 00:45:55 2009 (4A5BC733)
a28c4000 a28ce000   secdrv   secdrv.SYS   Wed Sep 13 14:18:32 2006 (45080528)
90093000 9009d000   serenum  serenum.sys  Tue Jul 14 00:45:27 2009 (4A5BC717)
8ec9f000 8ecb9000   serial   serial.sys   Tue Jul 14 00:45:33 2009 (4A5BC71D)
895d2000 895da000   spldr    spldr.sys    Mon May 11 17:13:47 2009 (4A084EBB)
88e01000 88ef4000   sptd     sptd.sys     Sun Oct 11 21:54:02 2009 (4AD245EA)
a2952000 a29a4000   srv      srv.sys      Fri Apr 29 03:57:31 2011 (4DBA291B)
a2903000 a2952000   srv2     srv2.sys     Fri Apr 29 03:57:19 2011 (4DBA290F)
a28ce000 a28ef000   srvnet   srvnet.sys   Fri Apr 29 03:57:12 2011 (4DBA2908)
a28ef000 a28f6000   SSPORT   SSPORT.sys   Wed Nov 22 04:41:42 2006 (4563D506)
901f8000 901f9380   swenum   swenum.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
89410000 89559000   tcpip    tcpip.sys    Thu Sep 29 05:05:35 2011 (4E83EE8F)
a28f6000 a2903000   tcpipreg tcpipreg.sys Tue Jul 14 00:54:14 2009 (4A5BC926)
8977d000 89788000   TDI      TDI.SYS      Tue Jul 14 00:12:12 2009 (4A5BBF4C)
89766000 8977d000   tdx      tdx.sys      Tue Jul 14 00:12:10 2009 (4A5BBF4A)
8eccc000 8ecdc000   termdd   termdd.sys   Tue Jul 14 01:01:35 2009 (4A5BCADF)
99410000 99419000   TSDDD    TSDDD.dll    unavailable (00000000)
8e25b000 8e27c000   tunnel   tunnel.sys   Tue Jul 14 00:54:03 2009 (4A5BC91B)
8f24c000 8f25a000   umbus    umbus.sys    Tue Jul 14 00:51:38 2009 (4A5BC88A)
8f323000 8f33a000   usbccgp  usbccgp.sys  Tue Jul 14 00:51:31 2009 (4A5BC883)
8fff0000 8fff1700   USBD     USBD.SYS     Tue Jul 14 00:51:05 2009 (4A5BC869)
90084000 90093000   usbehci  usbehci.sys  Tue Jul 14 00:51:14 2009 (4A5BC872)
8f269000 8f2ad000   usbhub   usbhub.sys   Tue Jul 14 00:52:06 2009 (4A5BC8A6)
8fff2000 8fffc000   usbohci  usbohci.sys  Tue Jul 14 00:51:14 2009 (4A5BC872)
90039000 90084000   USBPORT  USBPORT.SYS  Tue Jul 14 00:51:13 2009 (4A5BC871)
88f73000 88f7e000   vdrvroot vdrvroot.sys Tue Jul 14 00:46:19 2009 (4A5BC74B)
896f1000 896fd000   vga      vga.sys      Tue Jul 14 00:25:50 2009 (4A5BC27E)
9043c000 905c1000   viahduaa viahduaa.sys Tue Mar 02 11:27:26 2010 (4B8CF61E)
896fd000 8971e000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:25:49 2009 (4A5BC27D)
8958a000 89593000   vmstorfl vmstorfl.sys unavailable (00000000)
88fb9000 88fc9000   volmgr   volmgr.sys   Tue Jul 14 00:11:25 2009 (4A5BBF1D)
83794000 837df000   volmgrx  volmgrx.sys  unavailable (00000000)
89593000 895d2000   volsnap  volsnap.sys  Tue Jul 14 00:11:34 2009 (4A5BBF26)
8ecb9000 8eccc000   wanarp   wanarp.sys   Tue Jul 14 00:55:02 2009 (4A5BC956)
8971e000 8972b000   watchdog watchdog.sys Tue Jul 14 00:24:10 2009 (4A5BC21A)
83715000 83786000   Wdf01000 Wdf01000.sys Tue Jul 14 00:11:36 2009 (4A5BBF28)
83786000 83794000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:11:25 2009 (4A5BBF1D)
8ec6b000 8ec72000   wfplwf   wfplwf.sys   Tue Jul 14 00:53:51 2009 (4A5BC90F)
995b0000 997fe000   win32k   win32k.sys   Thu Sep 29 05:20:03 2011 (4E83F1F3)
90166000 9016f000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:19:16 2009 (4A5BC0F4)
88ef4000 88efd000   WMILIB   WMILIB.SYS   Tue Jul 14 00:11:22 2009 (4A5BBF1A)
8f361000 8f37b000   WudfPf   WudfPf.sys   Tue Jul 14 00:50:13 2009 (4A5BC835)

Unloaded modules:
88c0d000 88c77000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
905cb000 905d8000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
905d8000 905e3000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
905e3000 905ec000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
905ec000 905fd000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
9bd58000 9bd70000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
89692000 8969f000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
8969f000 896aa000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
896aa000 896b3000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
896b3000 896c4000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.

HTH.

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norbert955

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Elmer

Elmer

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