unexpected shutdown and Blue screen. from window 7

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1053

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 92541703
BCP3: 8D1B4BA8
BCP4: 8D1B4780
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows


Windows Forum Admin
Staff member
Premium Supporter
Welcome to the forum.

Could you post your .dmp file please and I'll have a look at it.


Senior Member

driver related
lets wait for the Minidump :)

Last edited:
my dmp file
070511-28048-01.dmp 148kb
070511-30295-01.dmp 151kb
070511-51963-01.dmp 148kb
070611-29608-01.dmp 157kb

please i need your help , i upgrade from window vista to win7 and since march i have been experience unexpected shutdown when i want to download or the pc can get freeze up when i m working, sometimes it doesnt boot up to window.


Windows Forum Admin
Staff member
Premium Supporter
Could you add the minidumps zipped up as an attachment please. Thank you

This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.