Unexpected Shutdown

#1
Hi, I had read in another thread to save what was in the minidump folder to a zip for somebody to analyse and see what the reason was for the unexpected shutdown. I hope that I did it right and somebody is able to help. Thanks in advance
 


Attachments

Saltgrass

Excellent Member
Microsoft Community Contributor
#2
Both of your dump files seem to indicate the same problem.

A fatal error occured while preparing the hibernate file.
Maybe if you could open an administrative command prompt and type powercfg -energy, the utility might find a problem.

When it is done, copy the resulting .html report to the desktop to open. Look for errors at the beginning and see if anything concerns hibernation, or writing to disk/memory prior to.
 


#3
This is what is says and I do not understand what any of it means:

Power Efficiency Diagnostics Report

[TABLE]
[TR]
[TD="class: detail-name"]Computer Name[/TD]
[TD][/TD]
[/TR]
[TR]
[TD="class: detail-name"]Scan Time[/TD]
[TD]2012-06-10T16:49:47Z[/TD]
[/TR]
[TR]
[TD="class: detail-name"]Scan Duration[/TD]
[TD]60 seconds[/TD]
[/TR]
[TR]
[TD="class: detail-name"]System Manufacturer[/TD]
[TD][/TD]
[/TR]
[TR]
[TD="class: detail-name"]System Product Name[/TD]
[TD][/TD]
[/TR]
[TR]
[TD="class: detail-name"]BIOS Date[/TD]
[TD]10/25/2011[/TD]
[/TR]
[TR]
[TD="class: detail-name"]BIOS Version[/TD]
[TD]K53E.217[/TD]
[/TR]
[TR]
[TD="class: detail-name"]OS Build[/TD]
[TD]7601[/TD]
[/TR]
[TR]
[TD="class: detail-name"]Platform Role[/TD]
[TD]PlatformRoleMobile[/TD]
[/TR]
[TR]
[TD="class: detail-name"]Plugged In[/TD]
[TD]false[/TD]
[/TR]
[TR]
[TD="class: detail-name"]Process Count[/TD]
[TD]106[/TD]
[/TR]
[TR]
[TD="class: detail-name"]Thread Count[/TD]
[TD]1032[/TD]
[/TR]
[TR]
[TD="class: detail-name"]Report GUID[/TD]
[TD]{18e180f3-69ed-4918-bddb-e9cb8d46ba8d}[/TD]
[/TR]
[/TABLE]
Analysis Results

Errors

System Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.
[TABLE]
[TR]
[TD]Requesting Driver Instance[/TD]
[TD]HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10431B43&REV_1001\4&391702b0&0&0001[/TD]
[/TR]
[TR]
[TD]Requesting Driver Device[/TD]
[TD]Realtek High Definition Audio[/TD]
[/TR]
[/TABLE]



USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
[TABLE]
[TR]
[TD]Device Name[/TD]
[TD]USB Composite Device[/TD]
[/TR]
[TR]
[TD]Host Controller ID[/TD]
[TD]PCI\VEN_8086&DEV_1C26[/TD]
[/TR]
[TR]
[TD]Host Controller Location[/TD]
[TD]PCI bus 0, device 29, function 0[/TD]
[/TR]
[TR]
[TD]Device ID[/TD]
[TD]USB\VID_046D&PID_C52F[/TD]
[/TR]
[TR]
[TD]Port Path[/TD]
[TD]1,2[/TD]
[/TR]
[/TABLE]



USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
[TABLE]
[TR]
[TD]Device Name[/TD]
[TD]USB Root Hub[/TD]
[/TR]
[TR]
[TD]Host Controller ID[/TD]
[TD]PCI\VEN_8086&DEV_1C26[/TD]
[/TR]
[TR]
[TD]Host Controller Location[/TD]
[TD]PCI bus 0, device 29, function 0[/TD]
[/TR]
[TR]
[TD]Device ID[/TD]
[TD]USB\VID_8086&PID_1C26[/TD]
[/TR]
[TR]
[TD]Port Path[/TD]
[TD][/TD]
[/TR]
[/TABLE]



USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
[TABLE]
[TR]
[TD]Device Name[/TD]
[TD]Generic USB Hub[/TD]
[/TR]
[TR]
[TD]Host Controller ID[/TD]
[TD]PCI\VEN_8086&DEV_1C26[/TD]
[/TR]
[TR]
[TD]Host Controller Location[/TD]
[TD]PCI bus 0, device 29, function 0[/TD]
[/TR]
[TR]
[TD]Device ID[/TD]
[TD]USB\VID_8087&PID_0024[/TD]
[/TR]
[TR]
[TD]Port Path[/TD]
[TD]1[/TD]
[/TR]
[/TABLE]



CPU Utilization:processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
[TABLE]
[TR]
[TD]Average Utilization (%)[/TD]
[TD]14.79[/TD]
[/TR]
[/TABLE]



Platform Power Management Capabilities:pCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.



Warnings

Platform Timer Resolution:platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
[TABLE]
[TR]
[TD]Current Timer Resolution (100ns units)[/TD]
[TD]10000[/TD]
[/TR]
[TR]
[TD]Maximum Timer Period (100ns units)[/TD]
[TD]156001[/TD]
[/TR]
[/TABLE]



Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
[TABLE]
[TR]
[TD]Requested Period[/TD]
[TD]50000[/TD]
[/TR]
[TR]
[TD]Requesting Process ID[/TD]
[TD]4680[/TD]
[/TR]
[TR]
[TD]Requesting Process Path[/TD]
[TD]\Device\HarddiskVolume2\Users\Keim-Singh\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe[/TD]
[/TR]
[/TABLE]



Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
[TABLE]
[TR]
[TD]Requested Period[/TD]
[TD]10000[/TD]
[/TR]
[TR]
[TD]Requesting Process ID[/TD]
[TD]5436[/TD]
[/TR]
[TR]
[TD]Requesting Process Path[/TD]
[TD]\Device\HarddiskVolume2\Users\Keim-Singh\AppData\Local\Google\Chrome\Application\chrome.exe[/TD]
[/TR]
[/TABLE]



Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
[TABLE]
[TR]
[TD]Requested Period[/TD]
[TD]10000[/TD]
[/TR]
[TR]
[TD]Requesting Process ID[/TD]
[TD]3944[/TD]
[/TR]
[TR]
[TD]Requesting Process Path[/TD]
[TD]\Device\HarddiskVolume2\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE[/TD]
[/TR]
[/TABLE]



Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
[TABLE]
[TR]
[TD]Requested Period[/TD]
[TD]100000[/TD]
[/TR]
[TR]
[TD]Requesting Process ID[/TD]
[TD]1012[/TD]
[/TR]
[TR]
[TD]Requesting Process Path[/TD]
[TD]\Device\HarddiskVolume2\Windows\System32\svchost.exe[/TD]
[/TR]
[/TABLE]



Power Policy:Display timeout is long (On Battery)
The display is configured to turn off after longer than 15 minutes.
[TABLE]
[TR]
[TD]Timeout (seconds)[/TD]
[TD]600[/TD]
[/TR]
[/TABLE]



Power Policy:Dim timeout is long (On Battery)
The display is configured to automatically dim after longer than 5 minutes.
[TABLE]
[TR]
[TD]Timeout (seconds)[/TD]
[TD]600[/TD]
[/TR]
[/TABLE]



Power Policy:Display timeout is long (Plugged In)
The display is configured to turn off after longer than 10 minutes.
[TABLE]
[TR]
[TD]Timeout (seconds)[/TD]
[TD]1200[/TD]
[/TR]
[/TABLE]



Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.



CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
[TABLE]
[TR]
[TD]Process Name[/TD]
[TD]audiodg.exe[/TD]
[/TR]
[TR]
[TD]PID[/TD]
[TD]476[/TD]
[/TR]
[TR]
[TD]Average Utilization (%)[/TD]
[TD]9.27[/TD]
[/TR]
[TR]
[TD]Module[/TD]
[TD]Average Module Utilization (%)[/TD]
[/TR]
[TR]
[TD]\Device\HarddiskVolume2\Windows\System32\RtkAPO64.dll[/TD]
[TD]4.48[/TD]
[/TR]
[TR]
[TD]\Device\HarddiskVolume2\Windows\System32\AudioEng.dll[/TD]
[TD]3.99[/TD]
[/TR]
[TR]
[TD]\Device\HarddiskVolume2\Windows\System32\msvcrt.dll[/TD]
[TD]0.35[/TD]
[/TR]
[/TABLE]



CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
[TABLE]
[TR]
[TD]Process Name[/TD]
[TD]System[/TD]
[/TR]
[TR]
[TD]PID[/TD]
[TD]4[/TD]
[/TR]
[TR]
[TD]Average Utilization (%)[/TD]
[TD]2.00[/TD]
[/TR]
[TR]
[TD]Module[/TD]
[TD]Average Module Utilization (%)[/TD]
[/TR]
[TR]
[TD]\SystemRoot\system32\drivers\RTKVHD64.sys[/TD]
[TD]1.70[/TD]
[/TR]
[TR]
[TD]\SystemRoot\system32\ntoskrnl.exe[/TD]
[TD]0.14[/TD]
[/TR]
[TR]
[TD]\SystemRoot\system32\DRIVERS\athrx.sys[/TD]
[TD]0.07[/TD]
[/TR]
[/TABLE]



CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
[TABLE]
[TR]
[TD]Process Name[/TD]
[TD]chrome.exe[/TD]
[/TR]
[TR]
[TD]PID[/TD]
[TD]5288[/TD]
[/TR]
[TR]
[TD]Average Utilization (%)[/TD]
[TD]1.34[/TD]
[/TR]
[TR]
[TD]Module[/TD]
[TD]Average Module Utilization (%)[/TD]
[/TR]
[TR]
[TD]\SystemRoot\System32\win32k.sys[/TD]
[TD]0.34[/TD]
[/TR]
[TR]
[TD]\SystemRoot\system32\ntoskrnl.exe[/TD]
[TD]0.28[/TD]
[/TR]
[TR]
[TD]\Device\HarddiskVolume2\Users\Keim-Singh\AppData\Local\Google\Chrome\Application\19.0.1084.52\gcswf32.dll[/TD]
[TD]0.24[/TD]
[/TR]
[/TABLE]



CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
[TABLE]
[TR]
[TD]Process Name[/TD]
[TD]chrome.exe[/TD]
[/TR]
[TR]
[TD]PID[/TD]
[TD]4676[/TD]
[/TR]
[TR]
[TD]Average Utilization (%)[/TD]
[TD]0.25[/TD]
[/TR]
[TR]
[TD]Module[/TD]
[TD]Average Module Utilization (%)[/TD]
[/TR]
[TR]
[TD]\Device\HarddiskVolume2\Users\Keim-Singh\AppData\Local\Google\Chrome\Application\19.0.1084.52\chrome.dll[/TD]
[TD]0.20[/TD]
[/TR]
[TR]
[TD][/TD]
[TD]0.01[/TD]
[/TR]
[TR]
[TD]\SystemRoot\system32\ntoskrnl.exe[/TD]
[TD]0.01[/TD]
[/TR]
[/TABLE]



CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
[TABLE]
[TR]
[TD]Process Name[/TD]
[TD]dwm.exe[/TD]
[/TR]
[TR]
[TD]PID[/TD]
[TD]1376[/TD]
[/TR]
[TR]
[TD]Average Utilization (%)[/TD]
[TD]0.21[/TD]
[/TR]
[TR]
[TD]Module[/TD]
[TD]Average Module Utilization (%)[/TD]
[/TR]
[TR]
[TD]\Device\HarddiskVolume2\Windows\System32\dwmcore.dll[/TD]
[TD]0.08[/TD]
[/TR]
[TR]
[TD]\SystemRoot\system32\ntoskrnl.exe[/TD]
[TD]0.04[/TD]
[/TR]
[TR]
[TD]\SystemRoot\System32\drivers\dxgkrnl.sys[/TD]
[TD]0.01[/TD]
[/TR]
[/TABLE]



CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
[TABLE]
[TR]
[TD]Process Name[/TD]
[TD]chrome.exe[/TD]
[/TR]
[TR]
[TD]PID[/TD]
[TD]5436[/TD]
[/TR]
[TR]
[TD]Average Utilization (%)[/TD]
[TD]0.21[/TD]
[/TR]
[TR]
[TD]Module[/TD]
[TD]Average Module Utilization (%)[/TD]
[/TR]
[TR]
[TD]\Device\HarddiskVolume2\Users\Keim-Singh\AppData\Local\Google\Chrome\Application\19.0.1084.52\chrome.dll[/TD]
[TD]0.10[/TD]
[/TR]
[TR]
[TD]\SystemRoot\system32\ntoskrnl.exe[/TD]
[TD]0.04[/TD]
[/TR]
[TR]
[TD]\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll[/TD]
[TD]0.00[/TD]
[/TR]
[/TABLE]



Information

Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
[TABLE]
[TR]
[TD]Requested Period[/TD]
[TD]50000[/TD]
[/TR]
[TR]
[TD]Requesting Process ID[/TD]
[TD]4680[/TD]
[/TR]
[TR]
[TD]Requesting Process Path[/TD]
[TD]\Device\HarddiskVolume2\Users\Keim-Singh\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe[/TD]
[/TR]
[TR]
[TD]Calling Module Stack[/TD]
[TD]\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll[/TD]
[/TR]
[TR]
[TD][/TD]
[TD]\Device\HarddiskVolume2\Windows\SysWOW64\winmm.dll[/TD]
[/TR]
[/TABLE]



Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
[TABLE]
[TR]
[TD]Requested Period[/TD]
[TD]10000[/TD]
[/TR]
[TR]
[TD]Requesting Process ID[/TD]
[TD]5436[/TD]
[/TR]
[TR]
[TD]Requesting Process Path[/TD]
[TD]\Device\HarddiskVolume2\Users\Keim-Singh\AppData\Local\Google\Chrome\Application\chrome.exe[/TD]
[/TR]
[TR]
[TD]Calling Module Stack[/TD]
[TD]\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll[/TD]
[/TR]
[TR]
[TD][/TD]
[TD]\Device\HarddiskVolume2\Windows\SysWOW64\winmm.dll[/TD]
[/TR]
[TR]
[TD][/TD]
[TD]\Device\HarddiskVolume2\Users\Keim-Singh\AppData\Local\Google\Chrome\Application\19.0.1084.52\chrome.dll[/TD]
[/TR]
[/TABLE]



Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
[TABLE]
[TR]
[TD]Requested Period[/TD]
[TD]10000[/TD]
[/TR]
[TR]
[TD]Requesting Process ID[/TD]
[TD]3944[/TD]
[/TR]
[TR]
[TD]Requesting Process Path[/TD]
[TD]\Device\HarddiskVolume2\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE[/TD]
[/TR]
[TR]
[TD]Calling Module Stack[/TD]
[TD]\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll[/TD]
[/TR]
[TR]
[TD][/TD]
[TD]\Device\HarddiskVolume2\Windows\SysWOW64\winmm.dll[/TD]
[/TR]
[/TABLE]



Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
[TABLE]
[TR]
[TD]Requested Period[/TD]
[TD]10000[/TD]
[/TR]
[TR]
[TD]Requesting Process ID[/TD]
[TD]1012[/TD]
[/TR]
[TR]
[TD]Requesting Process Path[/TD]
[TD]\Device\HarddiskVolume2\Windows\System32\svchost.exe[/TD]
[/TR]
[TR]
[TD]Calling Module Stack[/TD]
[TD]\Device\HarddiskVolume2\Windows\System32\ntdll.dll[/TD]
[/TR]
[TR]
[TD][/TD]
[TD]\Device\HarddiskVolume2\Windows\System32\mmcss.dll[/TD]
[/TR]
[TR]
[TD][/TD]
[TD]\Device\HarddiskVolume2\Windows\System32\ntdll.dll[/TD]
[/TR]
[TR]
[TD][/TD]
[TD]\Device\HarddiskVolume2\Windows\System32\mmcss.dll[/TD]
[/TR]
[TR]
[TD][/TD]
[TD]\Device\HarddiskVolume2\Windows\System32\svchost.exe[/TD]
[/TR]
[TR]
[TD][/TD]
[TD]\Device\HarddiskVolume2\Windows\System32\sechost.dll[/TD]
[/TR]
[TR]
[TD][/TD]
[TD]\Device\HarddiskVolume2\Windows\System32\kernel32.dll[/TD]
[/TR]
[TR]
[TD][/TD]
[TD]\Device\HarddiskVolume2\Windows\System32\ntdll.dll[/TD]
[/TR]
[/TABLE]



Power Policy:Active Power Plan
The current power plan in use
[TABLE]
[TR]
[TD]Plan Name[/TD]
[TD]Custom[/TD]
[/TR]
[TR]
[TD]Plan GUID[/TD]
[TD]{df011ed9-9131-49b9-8090-46963cfb65ce}[/TD]
[/TR]
[/TABLE]



Power Policy:power Plan Personality (On Battery)
The personality of the current power plan when the system is on battery power.
[TABLE]
[TR]
[TD]Personality[/TD]
[TD]Power Saver[/TD]
[/TR]
[/TABLE]



Power Policy:Video Quality (On Battery)
Enables Windows Media Player to optimize for quality or power savings when playing video.
[TABLE]
[TR]
[TD]Quality Mode[/TD]
[TD]Optimize for Power Savings[/TD]
[/TR]
[/TABLE]



Power Policy:power Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
[TABLE]
[TR]
[TD]Personality[/TD]
[TD]Power Saver[/TD]
[/TR]
[/TABLE]



Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
[TABLE]
[TR]
[TD]Quality Mode[/TD]
[TD]Balance Video Quality and Power Savings[/TD]
[/TR]
[/TABLE]



Battery:Battery Information

[TABLE]
[TR]
[TD]Battery ID[/TD]
[TD]ASUSTekK53--54[/TD]
[/TR]
[TR]
[TD]Manufacturer[/TD]
[TD]ASUSTek[/TD]
[/TR]
[TR]
[TD]Serial Number[/TD]
[TD][/TD]
[/TR]
[TR]
[TD]Chemistry[/TD]
[TD]LIon[/TD]
[/TR]
[TR]
[TD]Long Term[/TD]
[TD]1[/TD]
[/TR]
[TR]
[TD]Design Capacity[/TD]
[TD]59400[/TD]
[/TR]
[TR]
[TD]Last Full Charge[/TD]
[TD]54043[/TD]
[/TR]
[/TABLE]



Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
[TABLE]
[TR]
[TD]S1 Sleep Supported[/TD]
[TD]false[/TD]
[/TR]
[TR]
[TD]S2 Sleep Supported[/TD]
[TD]false[/TD]
[/TR]
[TR]
[TD]S3 Sleep Supported[/TD]
[TD]true[/TD]
[/TR]
[TR]
[TD]S4 Sleep Supported[/TD]
[TD]true[/TD]
[/TR]
[/TABLE]



Platform Power Management Capabilities:Adaptive Display Brightness is supported.
This computer enables Windows to automatically control the brightness of the integrated display.



Platform Power Management Capabilities:processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
[TABLE]
[TR]
[TD]Group[/TD]
[TD]0[/TD]
[/TR]
[TR]
[TD]Index[/TD]
[TD]0[/TD]
[/TR]
[TR]
[TD]Idle (C) State Count[/TD]
[TD]3[/TD]
[/TR]
[TR]
[TD]Performance (P) State Count[/TD]
[TD]10[/TD]
[/TR]
[TR]
[TD]Throttle (T) State Count[/TD]
[TD]8[/TD]
[/TR]
[/TABLE]



Platform Power Management Capabilities:processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
[TABLE]
[TR]
[TD]Group[/TD]
[TD]0[/TD]
[/TR]
[TR]
[TD]Index[/TD]
[TD]1[/TD]
[/TR]
[TR]
[TD]Idle (C) State Count[/TD]
[TD]3[/TD]
[/TR]
[TR]
[TD]Performance (P) State Count[/TD]
[TD]10[/TD]
[/TR]
[TR]
[TD]Throttle (T) State Count[/TD]
[TD]8[/TD]
[/TR]
[/TABLE]



Platform Power Management Capabilities:processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
[TABLE]
[TR]
[TD]Group[/TD]
[TD]0[/TD]
[/TR]
[TR]
[TD]Index[/TD]
[TD]2[/TD]
[/TR]
[TR]
[TD]Idle (C) State Count[/TD]
[TD]3[/TD]
[/TR]
[TR]
[TD]Performance (P) State Count[/TD]
[TD]10[/TD]
[/TR]
[TR]
[TD]Throttle (T) State Count[/TD]
[TD]8[/TD]
[/TR]
[/TABLE]



Platform Power Management Capabilities:processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
[TABLE]
[TR]
[TD]Group[/TD]
[TD]0[/TD]
[/TR]
[TR]
[TD]Index[/TD]
[TD]3[/TD]
[/TR]
[TR]
[TD]Idle (C) State Count[/TD]
[TD]3[/TD]
[/TR]
[TR]
[TD]Performance (P) State Count[/TD]
[TD]10[/TD]
[/TR]
[TR]
[TD]Throttle (T) State Count[/TD]
[TD]8[/TD]
[/TR]
[/TABLE]


 


Saltgrass

Excellent Member
Microsoft Community Contributor
#4
It looks like you have some open programs running, which can confuse the report. But it states the HD Audio is not allowing the system to sleep. If you are streaming or maybe playing audio, it would make sense.

Do the Bluescreens occur when the system is about to go into hibernation, or sleep? you might try turning off the Hibernation ability for testing. I do not know what would cause the hibernate files to overlap, but possibly it is related to memory management.

Someone else should be along shortly that might have a better idea of what is going on.
 


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