"Unidentified network - no internet-access"

Discussion in 'Windows 7 Networking' started by despaiReR, Mar 11, 2013.

  1. despaiReR

    despaiReR Active Member

    Mar 11, 2013
    Likes Received:
    I'm sorry this has been posted numerous times before, but I've read through everything, but haven't yet found a fix. The problem is I get the "Unidentified network" message when I try to connect to the internet via LAN. I just built a new PC, and started getting this error. I've never used LAN before, and the same issue occurs when I try it on my laptop. Wi-Fi works fine, though.

    I've tried the following:
    * Uninstalling, reinstalling network adapter driver
    * "netsh winsock reset", "netsh int ip reset resetlog.txt"
    * Reverting machine settings to before the first Windows update
    * Disabling IPv6
    * Changing LAN cable
    * Connecting to another PC
    * Changing "Speed and duplex" settings
    * Turning off firewall (no anti-virus installed)
    * Reseting and restarting router, as well as trying other ports

    Any help would be greatly appreciated!
    #1 despaiReR, Mar 11, 2013
    Last edited: Mar 11, 2013
  2. helpifIcan

    helpifIcan Extraordinary Member

    Jun 20, 2009
    Likes Received:
    To better assist you would you please post an IPCONFIG of the wireless connection, so they can be compared.
    You mentioned that you reset the router did you mean push the reset button on the router? If not do use the button.
    You are showing DNS servers with IPV6 designations, I would again disable IPV6 and leave it disabled unless you need it for some reason.
    A good connection should be simmilar to this picture.

  3. patcooke

    patcooke Microsoft MVP
    Staff Member Premium Supporter Microsoft MVP

    May 16, 2010
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    I assume t's the wired connection with which you're having the problem. You say you've diabled IPv6 but it's still showing in your config - I'd disable it again. The adapter is not being assigned any IP address, default gateway or DNS address because it is showing as disconnected. Is it showing as ok in device manager? Try removing the device in device manager, rebooting and letting Windows redetect and reinstall the adapter

    BIGBEARJEDI Fantastic Member
    Premium Supporter

    Jan 28, 2013
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    hi there: looks like a pretty confusing issue for you. you mention that your laptop works on your WiFi LAN, but you don't mention how your LAN is configured, your wireless Router/Gateway device make and model or anything. pretty hard to troubleshoot your problem without that. you mention you built your pc, did you build your LAN as well, or did someone else in your household do that? you also mention that your laptop connects to the internet through your LAN on WiFi, but not on a wired connection *using an ethernet cable*. Have you tried connecting your laptop to a friends' LAN using a wired connection? If that doesn't work, your built-in LAN port *ethernet* port could be broken on your laptop or simply disabled. If the hardware is broken, it will never work on your HOME LAN in wired-mode. If it's simply disabled, you may be able to resolve by making sure the internal LAN function is enabled in your laptop's BIOS setup program. Also, have you tried turning off your wireless switch on your laptop when you try to make a wired-connection through your wireless router? Having your wireless LAN enabled on your laptop at the SAME TIME as trying to connect via a wired-connection causes conflict in many laptops--you can run on or the other but not both together.

    Let me know what your router make/model is, and I'll try to help if my other suggestions don't resolve it. Also, have you tried calling the Tech Support line of the router manufacturer? If it's less than 1 year old, most of the major companies will give you free tech support on installation issues for the first year.

    If you didn't install the LAN but someone else in your household did this, ask them for help. Also, ask them to log into the router and check the internal settings. If you installed the LAN, then you should be able to check the router settings yourself. If you cannot do this, and you can't get through to the manufacturer's tech support, replace the router, it's probably bad *especially if you got it used and didn't buy it new*.



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