Hello. I'm completely new to this forum and I feel terrible for posting issues right away, but I'm so desperate and frustrated with this issue that I'm about to throw my laptop out the window. I also apologize because I'm fairly aware that this problem has been posted several times on this forum and a million times on the internet, but I am afraid I may be the first one to wipe my computer and STILL have the problem!!! So here it is: I'm operating Windows 7 (of course) on an HP laptop. Everything was working just splendidly for six months straight until a month ago, when I ran into a serious internet/network problem. No matter where I try to connect with my laptop -- my house, ad hoc connections, other wireless routers, public connections, or directly into the high-speed modem that plugs into my desk top, -- the internet connection always shows the same message: "Unidentified Network: Public Network", and I cannot change it, no matter how many steps I take. I've gone as far as wiping my system and starting over with the factory settings, to no avail. I have tried every trick in the book, from disabling the Bonjour service, to disabling and enabling network adapters, to adjusting TCP/IP issues, to updating the wireless drivers, to running troubleshoot, to ATTEMPTING to contact microsoft and calling HP tech support a dozen times, to erasing my computer's memory all together and restarting from the factory setting, with NO LUCK of repairing this issue. I'm at a complete loss and really afraid, because this laptop was a gift from my mother to use to communicate with my family while I am miles away from home during the school year. Please, if no one here can help, can anybody at least direct me to a number, a forum, ANYTHING that can help me? Thank you so much for listening and caring enough to read. Kat.