Windows 7 unknown account

[revolt]

hi

i have lost my users account in windows 7 64bits i have tried to recovery hit and the system says that the acount is a unknown account and i don´t now if i can chance ou reactivate the acount can anyone help me ?



thank´s Hugo
sorry for my bad english

 

[Mitchell_A]

Hello, and welcome to the Windows 7 Forums.

Could you give a little more explanation into the problem, please? Cheers!

 

[revolt]

i have my logon acount and my mothers and i was playing in my acount and when i have reset the computer my acount simply disappeared, i can see my files and when i go to the controls panel in users, my acount is not there, in advance mode i see my acount listed as unknown do you now if i can reactive the acount ?

 

[Mitchell_A]

OK, thanks for the updated info.
Try this:
Fix a corrupted user profile

 

[revolt]

thanks for our help i have done that and my files and some of my configuration are back thanks for you support, my probleme is solved


thanks

Hugo

 

[Mitchell_A]

You're very welcome, Hugo!
Thanks for using the Windows 7 Forums, Hope to see you around.