Unkown device

Discussion in 'Windows 10 Hardware' started by stueycaster, Mar 20, 2017 at 8:38 AM.

  1. stueycaster

    stueycaster Millennium Celebration Award Winner
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    After clean installing Windows 10 Home day before yesterday it showed 3 unknown devices in Device Manager. I ran the diagnostics thing at Dell Support and it fixed two of them. Now I don't know how to fix the remaining one. I'd like to just install the driver but I have no idea what it is. Microsoft and Dell can't seem to see it either. I was wondering if there's another site that might find it.
     
  2. Neemobeer

    Neemobeer Windows Forum Team
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    • Open Device Manager
    • Right click the device and go to Details
    • From the drop down select 'Hardware Ids'
    • The first # after VEN_ up to the & is the manufacturer the number afer DEV_ up to the & is the device type
    • That should be enough to determine which driver to install
    • You can look enter these numbers here PCI Vendor and Device Lists
    Example
    pci.PNG
     
  3. stueycaster

    stueycaster Millennium Celebration Award Winner
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    Thank you. With your help I identified it to be NVIDIA Virtual Audio Device (Wave Extensible) (WDM). But it doesn't show on the Nvidia driver site.
     
  4. Neemobeer

    Neemobeer Windows Forum Team
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    It's probably packaged with another Nvidia driver such as the video
     
  5. kemical

    kemical Windows Forum Admin
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    Neem's is correct.

    When you install the graphics driver again, go for a custom install as this will allow you to change what is ultimately installed.
     
  6. stueycaster

    stueycaster Millennium Celebration Award Winner
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    Hey Kemical old buddy. It's good to see you again. Thanks for the info guys.
     
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  7. kemical

    kemical Windows Forum Admin
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    Hiya Stuey,
    I didn't look who was asking the question lol.. How the devil are you? Well I hope and of course your always welcome in the forum.
     
  8. stueycaster

    stueycaster Millennium Celebration Award Winner
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    Thanks Buddy. Yeah I'm Ok. And the suggestion worked. Now Device Manager looks good. Later. I gotta go to work now.
     
  9. kemical

    kemical Windows Forum Admin
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    Excellent.. :) Have a great day Stuey.
     
  10. brian peng

    brian peng Well-Known Member

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    What drivers you download?
     
  11. kemical

    kemical Windows Forum Admin
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    I think he downloaded the latest Nvidia driver
     
  12. stueycaster

    stueycaster Millennium Celebration Award Winner
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    Yeah that's what it was. From the Dell site. Now my computer is perfect.
     
  13. kemical

    kemical Windows Forum Admin
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    Nice to hear Stuey, there's nothing worse than a machine giving you issues..
     
  14. stueycaster

    stueycaster Millennium Celebration Award Winner
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    Yep. But you know, the most fun I ever have is beating my head against the wall trying to find a fix for some problem. Luckily I have relatives who come to me for help. I know right? I guess I'm a glutton for punishment.
     
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  15. kemical

    kemical Windows Forum Admin
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    We all do it lol.. :)
     

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