Unkown device

stueycaster

Millennium Celebration Award Winner
Premium Supporter
#1
After clean installing Windows 10 Home day before yesterday it showed 3 unknown devices in Device Manager. I ran the diagnostics thing at Dell Support and it fixed two of them. Now I don't know how to fix the remaining one. I'd like to just install the driver but I have no idea what it is. Microsoft and Dell can't seem to see it either. I was wondering if there's another site that might find it.
 


Neemobeer

Windows Forum Team
Staff member
#2
  • Open Device Manager
  • Right click the device and go to Details
  • From the drop down select 'Hardware Ids'
  • The first # after VEN_ up to the & is the manufacturer the number afer DEV_ up to the & is the device type
  • That should be enough to determine which driver to install
  • You can look enter these numbers here PCI Vendor and Device Lists
Example
pci.PNG
 


stueycaster

Millennium Celebration Award Winner
Premium Supporter
#3
Thank you. With your help I identified it to be NVIDIA Virtual Audio Device (Wave Extensible) (WDM). But it doesn't show on the Nvidia driver site.
 


Neemobeer

Windows Forum Team
Staff member
#4
It's probably packaged with another Nvidia driver such as the video
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#5
It's probably packaged with another Nvidia driver such as the video
Neem's is correct.

When you install the graphics driver again, go for a custom install as this will allow you to change what is ultimately installed.
 


stueycaster

Millennium Celebration Award Winner
Premium Supporter
#6
Neem's is correct.

When you install the graphics driver again, go for a custom install as this will allow you to change what is ultimately installed.
Hey Kemical old buddy. It's good to see you again. Thanks for the info guys.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#7
Hey Kemical old buddy. It's good to see you again. Thanks for the info guys.
Hiya Stuey,
I didn't look who was asking the question lol.. How the devil are you? Well I hope and of course your always welcome in the forum.
 


stueycaster

Millennium Celebration Award Winner
Premium Supporter
#8
Thanks Buddy. Yeah I'm Ok. And the suggestion worked. Now Device Manager looks good. Later. I gotta go to work now.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#9
Excellent.. :) Have a great day Stuey.
 


brian peng

Well-Known Member
#10
What drivers you download?
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#11
I think he downloaded the latest Nvidia driver
 


stueycaster

Millennium Celebration Award Winner
Premium Supporter
#12
Yeah that's what it was. From the Dell site. Now my computer is perfect.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#13
Nice to hear Stuey, there's nothing worse than a machine giving you issues..
 


stueycaster

Millennium Celebration Award Winner
Premium Supporter
#14
Yep. But you know, the most fun I ever have is beating my head against the wall trying to find a fix for some problem. Luckily I have relatives who come to me for help. I know right? I guess I'm a glutton for punishment.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#15
We all do it lol.. :)
 


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