Update Failed

Discussion in 'Windows 7 Help and Support' started by Lydon, Feb 9, 2009.

  1. Lydon

    Lydon New Member

    Feb 9, 2009
    Likes Received:
    When I attempt to check for updates, I receive the following error message:

    "An error occurred while checking for new updates for your computer.

    Error(s) found:

    Code 8024402F

    Windows encountered an unknown error."

    When I click on "Get help with this error" a window pops up with "0 results for "WindowsUpdate_8024402F" "WindowsUpdate_dt000"."

    Any ideas as to what to what the problem could be? I'm running BitDefender 2008, but even when it's disabled I still receive the error. I've also got Internet Explorer automatically detecting my LAN settings.



    It seems as if Windows Firewall was blocking a security certificate that originated from Vista. Simply disable your Windows Firewall (and BitDefender in my case too) and it should fix the problem. Such a simply solution but I didn't think Windows Firewall would conflict with Windows Update...silly me!
    #1 Lydon, Feb 9, 2009
    Last edited: Feb 11, 2009

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