Upgrade Advisor

Jimf

New Member
#1
Upgrade Advisor will not run on my laptop. I get a message that says an unexpected error has occurred and I should reinstall Upgrade Advisor. Reinstalling does not help. I think the laptop should be a candidate for upgrade. It's a Dell Vostro 1700 a little over a year old, running the latest version of Vista. I'm concerned that if the Advisor won't run I'll have a problem with Win 7 running. Any ideas on what's going on? Thanks.
 


Saltgrass

Excellent Member
Microsoft Community Contributor
#2
Are there 32 and 64 bit versions of the advisor?

Could any spyware, etc. be blocking it?

Do you have any external devices plugged in?
 


Jimf

New Member
#3
Good question about 32/64. I don't know the answer but a copy of Upgrade Advisor that I downloaded from the same place ran fine on my desktop, and that is 32 bit like my laptop. I should be clean and up-to-date on Sypware, viruses, etc. No external devices plugged in.
 


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