Upgrade Advisor

Discussion in 'Windows 7 Installation' started by Jimf, Oct 27, 2009.

  1. Jimf

    Jimf New Member

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    Upgrade Advisor will not run on my laptop. I get a message that says an unexpected error has occurred and I should reinstall Upgrade Advisor. Reinstalling does not help. I think the laptop should be a candidate for upgrade. It's a Dell Vostro 1700 a little over a year old, running the latest version of Vista. I'm concerned that if the Advisor won't run I'll have a problem with Win 7 running. Any ideas on what's going on? Thanks.
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    Are there 32 and 64 bit versions of the advisor?

    Could any spyware, etc. be blocking it?

    Do you have any external devices plugged in?
     
  3. Jimf

    Jimf New Member

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    Good question about 32/64. I don't know the answer but a copy of Upgrade Advisor that I downloaded from the same place ran fine on my desktop, and that is 32 bit like my laptop. I should be clean and up-to-date on Sypware, viruses, etc. No external devices plugged in.
     

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