Windows 7 Upgrade Advisor

[Jimf]

Upgrade Advisor will not run on my laptop. I get a message that says an unexpected error has occurred and I should reinstall Upgrade Advisor. Reinstalling does not help. I think the laptop should be a candidate for upgrade. It's a Dell Vostro 1700 a little over a year old, running the latest version of Vista. I'm concerned that if the Advisor won't run I'll have a problem with Win 7 running. Any ideas on what's going on? Thanks.

 

[Saltgrass]

Are there 32 and 64 bit versions of the advisor?

Could any spyware, etc. be blocking it?

Do you have any external devices plugged in?

 

[Jimf]

Good question about 32/64. I don't know the answer but a copy of Upgrade Advisor that I downloaded from the same place ran fine on my desktop, and that is 32 bit like my laptop. I should be clean and up-to-date on Sypware, viruses, etc. No external devices plugged in.