Upgrade Problems

Discussion in 'Windows 10 Help and Support' started by laalex, Mar 9, 2016.

  1. laalex

    laalex Member

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    New member here. Upgraded to from Windows 7 Home Premium over the weekend. I have a HP Pavillion (s5257c model#). After the "upgrade" Windows DVD maker no longer works and the disk drive no longer plays CD's or DVD's. Is there any way to rectify these problems? Any help would be appreciated.

    Thanks
     
  2. ussnorway

    ussnorway Windows Forum Team
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    so it can't see any disc in the drive or it can but just wont play the mp3 music files yet?
     
  3. laalex

    laalex Member

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    It won't even recognize a disc is in. And in This PC DVD RW Drive has vanished. It's like the computer doesn't know there is a disk drive attached to the computer.
     
  4. davehc

    davehc Microsoft MVP
    Premium Supporter Microsoft MVP

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    Try this, it has worked for some::
    Right click the start button and select "run"
    Copy and paste this, and enter, then restart the computer.

    reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001
     

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