Upgraded to Winodws 7 Today, but audio no longer works.

Discussion in 'Windows 7 Help and Support' started by blakelemonj, Oct 27, 2009.

  1. blakelemonj

    blakelemonj New Member

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    Hello, I upgraded to windows 7 with the Cd that was given with the Free windows update for recent vista purchases. It's windows 7 Home Premium. Anyway, the installation was smooth and everything works, except my audio and i would really appreciate some help, thanks here are my specs.
    Some was removed due to space issues, refer to the attachment for more detail :D.
    ------------------
    System Information
    ------------------
    Time of this report: 10/27/2009, 22:41:03
    Machine name: BLAKES-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
    Language: English (Regional Setting: English)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 03/27/09 10:24:37 Ver: 16.03
    Processor: AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
    Memory: 8192MB RAM
    Available OS Memory: 8192MB RAM
    Page File: 1446MB used, 14934MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon HD 4800 Series
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI display adapter (0x9440)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_9440&SUBSYS_24481682&REV_00
    Display Memory: 4083 MB
    Dedicated Memory: 1015 MB
    Shared Memory: 3067 MB
    Current Mode: 1440 x 900 (32 bit) (75Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: E19T6W
    Monitor Id: EMA0782
    Native Mode: 1440 x 900(p) (60.070Hz)
    Output Type: DVI
    Driver Name: atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.14.0010.0700 (English)
    Driver Version: 8.661.0.0
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 9/23/2009 18:00:58, 4649472 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-D700-11CF-8E77-4204A1C2C535}
    Vendor ID: 0x1002
    Device ID: 0x9440
    SubSys ID: 0x24481682
    Revision ID: 0x0000
    Driver Strong Name: oem2.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R7X:8.661.0.0:pci\ven_1002&dev_9440

    Sound Devices
    -------------
    Description: Speakers (High Definition Audio Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_E721&SUBSYS_104382EA&REV_1001
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 7/13/2009 20:07:00, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_E721&SUBSYS_104382EA&REV_1001
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 7/13/2009 20:07:00, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (High Definition Audio Device)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/13/2009 20:07:00, 350208 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line In (High Definition Audio Device)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/13/2009 20:07:00, 350208 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Microphone (High Definition Audio Device)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/13/2009 20:07:00, 350208 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -
    System Devices
    --------------
    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&267A616A&0&C4
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_82EF1043&REV_00\3&267A616A&0&A1
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_4390&SUBSYS_82EF1043&REV_00\3&267A616A&0&88
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&267A616A&0&C3
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_82EF1043&REV_00\3&267A616A&0&A5
    Driver: n/a

    Name: ATI I/O Communications Processor SMBus Controller
    Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_82EF1043&REV_3A\3&267A616A&0&A0
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&267A616A&0&C2
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_82EF1043&REV_00\3&267A616A&0&99
    Driver: n/a

    Name: ATI I/O Communications Processor PCI Bus Controller
    Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&267A616A&0&A4
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&267A616A&0&C1
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_82EF1043&REV_00\3&267A616A&0&91
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_82EA1043&REV_00\3&267A616A&0&A2
    Driver: n/a

    Name: Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_82C61043&REV_02\4&C9CCDE8&0&0030
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&267A616A&0&C0
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_82EF1043&REV_00\3&267A616A&0&98
    Driver: n/a


    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA30&SUBSYS_AA301682&REV_00\4&31C4F86D&0&0110
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_82EF1043&REV_00\3&267A616A&0&90
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9603&SUBSYS_82EE1043&REV_00\3&267A616A&0&10
    Driver: n/a

    Name: ATI Radeon HD 4800 Series
    Device ID: PCI\VEN_1002&DEV_9440&SUBSYS_24481682&REV_00\4&31C4F86D&0&0010
    Driver: n/a



    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16385
    PCM,0x00200000,1,1,quartz.dll,6.06.7600.16385
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16385
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16385
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16385
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16385
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16385

    Audio Capture Sources:
    Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7600.16385
    Line In (High Definition Audio ,0x00200000,0,0,qcap.dll,6.06.7600.16385

    Audio Renderers:
    Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7600.16385
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16385
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16385
    Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7600.16385
    DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7600.16385
    DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7600.16385
     
  2. tblount

    tblount New Member

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    Does device manager show the audio drivers as working correctly?

    I had to locate and download new sound drivers to get rid of error messages in my adminstrative logs
     
  3. blakelemonj

    blakelemonj New Member

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    Yes, it says its all working. Headphones in the front jack work too.
     
  4. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    I agree, you probably just need to install the motherboard audio drivers.
     
  5. blakelemonj

    blakelemonj New Member

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    So you guys suggest i try popping in the motherboard disc and see if i can reinstall the drives on it? Even if its not for windows 7?
     
  6. Roasted

    Roasted New Member

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    Why try the motherboard disc? They not only wouldn't have Windows 7 drivers, but they'd have older drives at that.

    I'd hit up the manufacturer's web site who made your motherboard. Give that a shot.
     
  7. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    If you have a brand new ASUS motherboard, it might have the drivers!!
     
  8. blakelemonj

    blakelemonj New Member

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    Yeah, i realized that after i popped the disk in, it's all working now! Thanks!
     

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