Upgraded w7 32bit to OEM w7 64 bit problems.

Discussion in 'Windows 7 Installation' started by Axelgrinder, Dec 9, 2011.

  1. Axelgrinder

    Axelgrinder New Member

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    Hey guys!

    Ill try to make this as short and as sweet as i can for everyone. I recently just installed w7 32bit from XP, by using the upgrade version of w7, but im trying to make it so i can run w7 64bit version, so I purchased an OEM w7 64bit. My question is, is this even possible to do? Install the OEM w7 64bit over the upgraded 32bit? Ive read that i have to do a clean install, but when i boot from the OEM cd, it says "Windows is loading files..." and then it goes to the windows home screen and then just stops there. Nothing is being loaded, but i can still move my cursor freely. Any suggestions on what i should/could do to get w7 64bit up and running? Any replies would be greatly appreciated. Thanks!
     
  2. Trouble

    Trouble Noob Whisperer

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    That is correct. You cannot upgrade any Windows Operating System from 32 bit to 64 bit (or vice versa) without performing a clean install.
    I would strongly suggest taking whatever steps possible to secure your critical data (email, music, documents, images, etc.,) either by creating a system image using the built in Windows 7 utility or any of a number of third party imaging software products, to an external medium (USB Hard drive) and test and verify it. At minimum at least a files and folders backup of that data.
     
  3. Axelgrinder

    Axelgrinder New Member

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    Thanks for the quick reply. I have everything i needed saved on a flash drive. The problem im having is when i boot up the 64 bit from cd/dvd drive, it hangs right after it says "Windows is loading files..." Even when i boot up the upgrade version of the 32 bit cd it does the same thing. I have no idea where to even begin to troubleshoot this problem. Was curious if anybody has had encountered this problem before. Any suggestions?
     

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