Upgrading from windows 7 32, to 64 bit.

Discussion in 'Windows 7 Help and Support' started by jeffreynellie, Nov 29, 2009.

  1. jeffreynellie

    jeffreynellie New Member

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    I have installed 32 bit. My computer will handle the 64 bit version, so i wanted to upgrade. When i put the 64 bit disk in the drive, it reads it and shows me the files contained in the disk. If i try to install it tells me that i need to do a custom install. when i try to boot from the disk, it wont identify the disk at all.
    any help?
     
  2. tblount

    tblount New Member

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    Have you gone into your bios menu... usually f2 or some key at startup... and set your dvd to the first boot priority?
    You do know that when you do a custom install EVERYTHING will be deleted from the drive? So you better be backed up to another device.
     
  3. jeffreynellie

    jeffreynellie New Member

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    bios

    I have set bios to read cd first, and hard drive second. It will not identify the disk.
     
  4. tblount

    tblount New Member

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    If the dvd normally works and reads the disk.. then it won't read the disk from bootup, you have a strange problem. CAn you tell that it's trying to read the disk? Disable EVERYTHING in the bios boot priority except the dvd.
     
  5. jeffreynellie

    jeffreynellie New Member

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    bios

    i set the cd to first and second boot, so i disabled hard drive boot. then it says the disk is no good, i tried my 32 bit and my 64 bit disk, neither worked. they are authentic disks. they say upgrade on them. if i open the disk in windows, it is full of data that the computer identifies.
     
    #5 jeffreynellie, Nov 29, 2009
    Last edited: Nov 29, 2009
  6. tblount

    tblount New Member

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    Reset the bios to factory settings and test it.

    You may have to get another dvd player. If the disk reads when the system is booted, the disk is ok.
     

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