Urgent help required from Australia

Discussion in 'Windows 7 Help and Support' started by Lou2u, Jun 10, 2011.

  1. Lou2u

    Lou2u New Member

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    Gidday

    Thanks for dropping in to give me a helping hand. I have a son who is crazy about starcraft 2 and COD spending way to much time gaming. As a would be responsible parent I decided to limit his gaming time by setting up time limits through parental controls in windows 7 ultimate. After switching this feature on I cannot access any 'standard' user accounts Ive attempted the following:

    Switching parental controls off
    Reverting to a new restore point
    deleting the kids user accounts
    creating a new standard user accounts

    But still I cannot access any standard user account when i try to log in I get the usual 'welcome' but then it automatically goes to 'logging off' after trying to log into the account. This has become one of those frustrating hair pulling moments that ive often felt before as a long term Windows user..................

    Has anyone got any ideas or solutions that may help me? Ive scoured google and noticed a few other users have had the same problem but have yet to find a solution!

    Any help or guidance truely appreciated

    Sincerely Lou
     
  2. JackHayward

    JackHayward New Member

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    So you set parental controls to restrict when a specific user can log on, and now, after disabling these settings, you cannot access any Standard user account, at whatever time? But you can access an administrator account?
     
  3. Lou2u

    Lou2u New Member

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    Gidday Jack :razz:

    Thats 'spot on' If I attempt to log into a standard or guest account @ anytime it automatically logs be straight out again as described above!


    In the short term I have just set all accounts as Administrator accounts which i can access without an issue.

    BUT as your aware this is definately not ideal!

    I cant work out why this problem is occuring???????? Am totally dumfounded by it!

    If you or anyone else could help out! that would really be apprectated!

    Regards Lou
     
  4. Ciara

    Ciara New Member

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    Hi Lou2u

    Have you tried to create a new standard user account and check if you have the same issue or not, also try closing down your security software (do this off line if your more comfortable with it)
     
  5. Lou2u

    Lou2u New Member

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    Hey Ciara,

    Yes have attempted to create new accounts without success am running Microsoft security essentials, zonelarm, and advanced sytem optimiser system protector - should all these security programs be switched off? Do I do this through the startup section of task manager? reboot then try and create a standard account?

    Regards Lou
     
  6. Ciara

    Ciara New Member

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    Yes give it a try and do you use UAC ?, just turn it off when you try to make a new account.
     
  7. davehc

    davehc Microsoft MVP
    Premium Supporter Microsoft MVP

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    Try turning off the Parental Control Service.

    Type Services.msc in the start box or RUN
    Scroll down and double click Parental Control
    Select Disabled in Startup type
    Ok and reboot. .
     

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