USB POWER WON'T RESUME AFTER SLEEP

Discussion in 'Windows 7 Help and Support' started by Kazzar, Aug 27, 2011.

  1. Kazzar

    Kazzar New Member

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    Hi

    My USB power doesn't restore from sleep.

    I't used to. The only
    recent change was after installing the HP WiFi mouse.

    The mouse was a
    disaster and was returned. I now have a logitec [​IMG]
    but alas when coming out of sleep my USB power doesn't restore anymore.

    I
    dont think it was anything to do with the mouse change but it is the only recent
    alteration to my system.

    I have been through power management advanced
    settings (to clear the USB Suspend setting) and unchecked all the 'Allow the
    computer to turn off this device to save power' settings in the USB Root Hub
    devices (in fact in all devices!). Even though the restore from sleep used to
    work with the settings as they were on build.

    But still I have no power
    on restore from sleep.

    I used to think I knew my way around Win 7, but I
    am clearly useless.

    I even restorted to a system restore point but alas
    that failes with a 800500 ffff error.

    Depressed from the UK.
     
  2. nmsuk

    nmsuk Windows Forum Admin
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    I've seen this caused by toolbars, have you installed anything recently that may have installed any? Have you tried reinstalling your chipset drivers for your motherboard?
     
  3. Kazzar

    Kazzar New Member

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    Thanks for the reply.

    But it'sneither of these. Already tried them.
     
  4. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    Just a couple of questions, if you unplug the mouse prior to sleep or disconnect it prior to waking up, does it help.

    Do you have the mouse set to wake up the computer and is that what you use and have you tried other buttons?

    Are you sure you are talking about sleep or possibly hibernation?

    What drivers are you using for your chipset--Windows included or specific ones from the manufacturer?
     
  5. OldTimer

    OldTimer Banned

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    Going to sleep on a computer can be as hazardous to your health as going to sleep on a motor cycle.

    It's been iffy since MS first introduced it years ago. When I set up a PC, sleep and Hibernation get disabled.

    I'd rather be SAFE and not Sorry. Eh?

    If you're not using your computer, shut it off......give it a rest.

    OT:cool:
     
  6. nmsuk

    nmsuk Windows Forum Admin
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    Some of us need sleep or hibernation working. Also sleep isn't a Microsoft thing it's part of ACPI and introduced by Intel. Getting the latest bios has been known to solve power management issues.
     
    #6 nmsuk, Sep 3, 2011
    Last edited: Sep 4, 2011
  7. Kazzar

    Kazzar New Member

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    Thanks for the recent posts.

    My MOBO is a GA - X58 - USB3 and is running .INtel X58.

    I don't think the issue is to do with the mouse - although this seemed to start after I uninstalled the latest HP WiFi Mouse. I now have a wireless USB mouse from Logitech.

    When sleep was working the way of restarting was to press the power wake button on my PC.

    I am at the latest BIOS revision and have been for many months prior to this happening. There are no MOBO driver updates relevant to this problem.

    It's a toughie!

    Kaz
     
  8. Kazzar

    Kazzar New Member

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    It's fixed! Found the latest USB3 drivers on Gigabyte. Even though all my USB's were suffering the update did it.

     
  9. nmsuk

    nmsuk Windows Forum Admin
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    Good to hear your problems solved, thanks for letting us know.
     

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