User Account


New Member
Hi All,

I have administrator access but can not change the password on a user account.

I have googled to find answers and can not find a valid answer.

Any help would be appreciated.

Sometimes I get a pop up message saying access denied, other times the password field is grayed out so that I can not change it, yet I can change the admin password whenever I want too.:(:(:(


New Member
Thanks for your reply Kemical, unfortunately that didn't change anything, I still
could not change the password.


New Member
Hi, thanks for the reply.. Try the solution found in this link: What to do if you forget your Windows password This is the actual link within the page: To use an administrator account to reset your password
Hi Kemical,

I have tried this also and it doesn't work as the username doesn't appear in the list, however, when I click on administrators the user is part of administrators.


Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
Is this an old machine you've purchased? If this is the case then you might need a password recovery app, sign in as that person and then change the password. Password Recovery Tools for Windows

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