User Account

Discussion in 'Windows 7 Help and Support' started by Jaye, Jul 9, 2012.

  1. Jaye

    Jaye New Member

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    Hi All,

    I have administrator access but can not change the password on a user account.

    I have googled to find answers and can not find a valid answer.

    Any help would be appreciated.

    Sometimes I get a pop up message saying access denied, other times the password field is grayed out so that I can not change it, yet I can change the admin password whenever I want too.:(:(:(
     
  2. kemical

    kemical Windows Forum Admin
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  3. Jaye

    Jaye New Member

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    Thanks for your reply Kemical, unfortunately that didn't change anything, I still
    could not change the password.
     
  4. kemical

    kemical Windows Forum Admin
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  5. Jaye

    Jaye New Member

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  6. kemical

    kemical Windows Forum Admin
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    Is this an old machine you've purchased? If this is the case then you might need a password recovery app, sign in as that person and then change the password. Password Recovery Tools for Windows
     

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