Hello, and sorry to have a first post asking for help. I did a forced shutdown when my PC seemed to be incredibly slow then hanging while logging off. On restarting, I got 'disk read error' repeatedly, after the BIOS boot screen but before any of Windows. I used my Windows install CD to run System Repair, which went like this: * couldn't identify an OS to fix and since I couldn't find a hard disk driver to install, I just carried on to find Repair * short first disk repair, then approved a restart * much longer second repair cycle, accompanied by 'File or directory \Windows is corrupt and unreadable' window - very persistent but kept OK-ing it until it stopped. [Is this genuine or malware?] It was taking a long time (>1 hour) so I went away to do other things and popped back from time to time. Next thing I saw was the normal choice of users login screen, with User and our two named accounts, which I thought was a good sign, but all is not well. I now have the following situation for my account, which was the one being logged off when I powered it down: * Logging in the first time, and a second time after a reboot, invoked 'Preparing Desktop', and leads to a default desktop and minimal icons * I can't see any of my files, either via Libraries or in \Users. * Applications have no history, 'Recent Files' etc. * But... I do have familiar files in my Recycle Bin! The User account [administrator] seems OK but we don't leave much there. I can't see the Event Log - a DLL is missing. I can't get our wireless connection to work. Other software installed - Photoshop, Office - seems OK though Office did think to itself a bit. I can't see my files from this account either - \Users\username is just not there. I ran a disk check on C:\ as administrator (via Windows, not command line), with the full sector check, and it reported no problems. I don't know how to find any report from the System Repair process. The other normal user account seems fine - familiar desktop, files present. In retrospect, no, I probably shouldn't have forced the shutdown; I should have made some restore points; probably other things too... but too late now. I have many of the files elsewhere, one way or another, but I can't help thinking these files are still there somewhere, just disconnected. I'd be very grateful if anyone could suggest what to try next. Thanks.